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Reviews of Upstairs Downstairs CoLiving Bukit Bintang

170, Jln Pudu, 55100 Kuala Lumpur, Malaysia

#19 of 83 B&Bs and Inns in Kuala Lumpur

Guests' Choice

Review score

Based on 82 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    7.7

  • Value for money

    8.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 6 September 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Faux Window
    • Stayed 5 nights
    • Submitted via mobile

    The metal door at the 2nd floor needs to be fixed or changed because it makes a lot of noise when someone opens it. I stayed at Room 202 and I can hear it. 🙁

    The location is good because it is in Bukit Bintang wherein there’s a lot options where to eat. It is even walking distance to Jalan Alor Night Market.

    Stayed in September 2025

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Loft with Window
    • Stayed 1 night
    • Submitted via mobile

    Kindly place the towel in the toilet or on the desk, not on the bed, bcus i can't find it and end up when I go up to the bed, just realised it was on the bed

    Stayed in July 2025

  • Reviewed: 25 August 2025

    8.0
    The location is close to where I'm headed to KL.
    • People with friends
    • Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    The check in process is too complicated for me and the room size is small because to open a 20 kg suitcase there is no comfortable space.

    I had a view of the twin towers from my room window❤️

    Stayed in August 2025

  • Reviewed: 27 July 2025

    8.0
    Great short vacay
    • Leisure trip
    • People with friends
    • Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    Not good enough soundproofing

    The overall aesthetic and the laundry space.

    Stayed in July 2025

  • Reviewed: 5 July 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    Location easy to go everywhere and nearby to public transportation.

    Stayed in July 2025

  • Reviewed: 15 June 2025

    8.0
    Overall good stay with a modern looking co-living space
    • Leisure trip
    • Family with young children
    • Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    Walls were a little thin u can hear next door especially when someone is in the toilet. Our shower door also wasn’t working properly, we could only close it halfway

    Convenient location to touristy areas as well as the bus terminal at Berjaya Times Square. Facilities were fairly new and check in/out process was pretty flexible and easy

    Stayed in June 2025

  • Reviewed: 20 May 2025

    8.0
    Everything is good
    • Business trip
    • Solo traveller
    • Single Loft with Faux Window
    • Stayed 2 nights
    • Submitted via mobile

    There are no glass windows in the room, so it doesn’t feel very open or airy

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Nice place close to market
    • Leisure trip
    • Couple
    • Queen Room with Window
    • Stayed 3 nights
    • Submitted via mobile

    There was no foot towel to dry feet so the floor was very slippery and dangerous. Only half a roll of toilet paper left for us (they did provide more upon request). No toilet paper in the bathrooms on the main floor.

    Great location close to Bukit Bintang night market. Nice kitchen and laundry facilities, provide filtered water, good WiFi and you can work in the main area.

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Window
    • Stayed 4 nights
    • Submitted via mobile

    water bottle didn’t provided 😌

    3 min walk to alor street, 5 min walk to bukit bintang mrt station. Near by to everywhere. Room is clean and easy self check in and check out.

    Stayed in April 2025

  • Reviewed: 4 February 2025

    8.0
    Very good
    • Couple
    • Queen Room with Window
    • Stayed 3 nights
    • Submitted via mobile

    The room looks so good in pictures but is so basic when you are there. Less colorful and smaller that it looks on pics. Acoustic isolation is not good. You can hear every noise from room next door, conversations, water running on tap or toilet. Also noise from the street. Found a cockroach in the room :/

    The accommodation is cozy. Good location. Check-in instructions are clear. Nearby is the food street and bars not a long walk away

    Stayed in January 2025

  • Reviewed: 25 December 2024

    7.0
    Good for a night or two
    • Leisure trip
    • Couple
    • Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately our room wasn’t as clean as it could have been (although the shared areas were pretty clean) and it was quite noisy (cars and motorcycles) from the street.

    The location is pretty good and the staff is friendly and helpful. Thus, they have a good working self check it, what makes it easy if you arrive late at night.

    Stayed in December 2024

  • Reviewed: 22 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Faux Window
    • Stayed 1 night
    • Submitted via mobile

    I arrived late passed the checkin time, so they arranged a self checkin instruction wich was very straight forward and easy to follow.

    Stayed in November 2024

  • Reviewed: 29 August 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Loft with Faux Window
    • Stayed 1 night
    • Submitted via mobile

    In terms of safety, it's not really safe to walk around by your own as the place is quite hideous especially during at night. I was scared with the height of the loft bed as the stairs were not really safe. It's too thin and might be slippery if you don't be careful

    It looks just the same like in their photos. Just nice and good for my short staycation. Near monorail station and Lalaport 👍🏻 The room was really nice and clean. Really recommended if you are looking for small space with affordable rates and near with public transportation.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Loft with Window
    • Stayed 1 night

    It's not a hotel, so reception is not 24 hrs.

    Convenient location within walking distance of public transport and range of restaurants and street food. Has rooftop seating area.

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Window
    • Stayed 2 nights
    • Submitted via mobile

    There was an issue with the water supply which was fixed close to check out time. Luckily they let me stay a bit later to have time for a shower.

    The room was very nice. Easily accessible. They gave me clear instructions to self check in as i was arriving late.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Queen Room with Window
    • Stayed 1 night
    • Submitted via mobile

    room is clean

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Window
    • Stayed 2 nights
    • Submitted via mobile

    this area is a bit dangerous for solo traveller

    easy to find food, near monorail, very cozy, friendly staff

    Stayed in August 2024

  • Reviewed: 6 August 2024

    9.0
    Great location and room.
    • Leisure trip
    • Couple
    • Queen Room with Faux Window
    • Stayed 7 nights
    • Submitted via mobile

    We didn’t have any issues with the property at all, we just had a bit of a noisy neighbour and the team quickly sorted us out with a new room. Very helpful.

    The rooms were perfect, great sizing and felt modern and as an extra plus beds were really comfy! The location was brilliant, within walking distance to the centre of the city and major attractions, the staff were also really quick at responding and helpful.

    Stayed in August 2024

  • Reviewed: 4 September 2025

    10
    Exceptional
    • Solo traveller
    • Queen Room with Window
    • Stayed 4 nights
    • Submitted via mobile

    Great price-quality ratio! The location is perfect and in the center of all entertainment and at the same time a quiet place. A room with a window and a view of the Petronas towers. Air conditioning, but you can open the window for fresh air. Shower with toilet as a cabin, the drain works perfectly. The sink is separate, very convenient. TV with YouTube. Clean, key entry and on the roof there is a platform with tables, chairs and sockets. Contactless check-in/check-out. On the first floor there is a full kitchen. Very happy with the stay. I liked everything!

    Stayed in September 2025

  • Reviewed: 17 August 2025

    1.0
    Very poor
    • Solo traveller
    • Single Loft with Window
    • Stayed 5 nights
    • Submitted via mobile

    I came no towels for me provided The bath matt dirty on the floor in front of the balcony .. The only kinda of towel provided was smelling so bad like dirty old towels I was obliged to put it in the balcony so that I don't have the smell in the room No reception all is self service. So when I contacted the owner they were responding in rude was not really caring and told me I won't have towel before next day... Was mentioned that kettle is provided but the kettle pug doesn't match the Malaysian plugs so I couldn't use it. I asked where I can get adapter they told me they don't have..... Like nothing works here and staff on WhatsApp are so unfriendly

    Stayed in August 2025

  • Reviewed: 10 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Window
    • Stayed 7 nights
    • Submitted via mobile

    The place would have been really nice except for the cleanliness. It's like an old but worst of all, dirty version of the photos online. In addition, the room was only cleaned on the first day of my 7 day stay and then never again. Got no change of towels or floor sweeping. Only got bin changed on the last day when I requested it, and even then they didn't do anything else. Staff was not very helpful - I saw a couple trying to sign in outside, the door is glass and he was sitting right there ignoring them. They were waiting so long and he just sent a WhatsApp message to them instead of just coming out and talking from 2 meters away. Might as well not pay extra for a window which looks immediately out to a wall.

    Location was good.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    6.0
    Good for one night stop, not very clean
    • Leisure trip
    • Solo traveller
    • Single Room with Faux Window
    • Stayed 1 night
    • Submitted via mobile

    Staff, cleanliness, lack of soap in the bathroom

    Location, laundry service

    Stayed in July 2025

  • Reviewed: 3 August 2025

    1.0
    Bad, bad, bad
    • Leisure trip
    • Couple
    • Queen Room with Window
    • Stayed 4 nights
    • Submitted via mobile

    It is very DIRTY, it needs a DEEP clean and refresh of the paint The sheets were all stained, the bathroom had hair on the floor and it smells like humidity in the whole room. It kinda look like the picture but in bad, it is cheap and for a reason. The bed is the worst I’ve ever had in a hotel, so hard, my back was killing me in the morning and my partner simply couldn’t sleep because of it. It was also very noisy and not from the street but from the people living there. They were partying until 6am, we didn’t sleep AT ALL. The staff is not there so nobody is controlling what’s happening in this place but it is not okay to hear that much noise from people, the street, the doors slamming shut, the key reader and the main gate at the entrance of the floor,…. Everything was loud and we could not sleep Anyway I don’t really recommend this place, we left after one night instead of the 4 we were supposed to stay.

    Nothing except the location that is very central but the neighbourhood is a bit creepy

    Stayed in August 2025

  • Reviewed: 16 July 2025

    1.0
    Not nice welcome
    • Leisure trip
    • Solo traveller
    • Single Loft with Faux Window
    • Stayed 1 night
    • Submitted via mobile

    Very uncomfortable, no plugs on the bed, the air-conditioning not working

    I wasn’t given any instructions upon arrival. They told me they had no way to contact me, but in reality, they could have easily reached out through Booking. The staff was very unhelpful and unfriendly. When I arrived, I had no idea which room was mine, and I couldn’t even open the door because I didn’t have a key. It was a really uncomfortable and unwelcoming experience.

    Stayed in July 2025

Showing 1 – 25

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