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Reviews of Chrisenbel Hideaway Retreat

5 Lorong Utara, 46200 Petaling Jaya, Malaysia

#1 of 9 B&Bs and inns in Petaling Jaya

Guests' Choice

Review Score

Based on 98 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.8

  • Value for money

    9.6

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights

    Not that soundproof. I stayed at the ground floor, i could hear 1st floor's muffled conversation. During sleeping time, it is all quiet.

    Great location in PJ, but no public train nearby. Best place if you have a car, as you can park inside the compound, the staff will open the gate for us to park in. Felt safe with the location. Room and bathroom is clean and comfortable. Staff is in the compound at all times, where they are friendly and easy to reach out for assistance. Great stay.

    Stayed in August 2025

  • Reviewed: August 20, 2025

    10
    Excellent, Vlaue for money
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Clean, beautiful

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Good for a restful stay.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom needs more shelving space for personal stuff. Bedside lighting would be a convenient feature.

    Quiet and secluded. Location is very suitable for us.

    Stayed in August 2025

  • Reviewed: August 6, 2025

    9.0
    Nice, quiet, relaxing stay.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 6 nights

    Not much within walking distance in terms of cafes, restaurants, etc. Need to use a grab to get around to places to eat - though there are plenty of places within a 5 min drive and a grab is easy to arrange.

    Very clean and quiet. Decent Wi-Fi. Very helpful and friendly staff. Small place with only a few rooms, so there's no crowds around. Comfortable and nicely appointed. Well priced.

    Stayed in July 2025

  • Reviewed: July 31, 2025

    10
    Exceptional
    • Family with young children
    • Double Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    Chrisenbel Hideaway, is a calm and beautiful accommodation, with super helpful staff. Complementary tea and coffee with homemade bread, was a nice addition. Rooms are clean, well serviced and close by to the lovely pool and garden.

    Stayed in July 2025

  • Reviewed: July 29, 2025

    10
    🌿 A True Hidden Gem in the City
    • Leisure trip
    • Solo traveler
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    Crisenbel Hideaway Retreat truly lives up to its name. Tucked away in the midst of the city, it offers an unbelievably peaceful and private escape surrounded by nature. The quiet atmosphere, lush garden views, and beautiful landscaping make you feel like you’ve stepped out of Malaysia entirely. We stayed in the 2-bedroom garden view villa, and it was absolutely superb. The villa was spotless, with a clean and cozy pantry that had a warm, homely vibe. The pool was just perfect—crystal clear and so inviting. One of the highlights was the complimentary breakfast, featuring delicious homemade bread, tea, and coffee. It felt so thoughtful and personal. Upstairs, the open-space garden area on the second level was stunning. The furniture, décor, and paintings were elegant, luxurious, and tastefully arranged. Every detail felt curated and high-class. What made the stay even more special was the service. The staff were incredibly humble, friendly, and attentive. They made us feel genuinely welcome and well cared for. I’d highly recommend this retreat to anyone looking for a serene, private getaway without leaving the city. A truly unforgettable experience. ✨

    Stayed in July 2025

  • Reviewed: July 20, 2025

    9.0
    Quiet Space in A Busy Location
    • Business trip
    • Solo traveler
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    My only 2 cents is the smell of the detergent for the bed sheet can be improved, using none fragrance type of detergent.

    Great place for a short stay, in the heart of a busy place but quiet and comfortable. The homemade bread is a plus. Overall this is my choice of stay in PJ for short working trip or even for leisure.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    10
    Hidden gem in super crowd city.
    • Leisure trip
    • Solo traveler
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    -

    I had a wonderful stay at this beautifully designed property. The environment is incredibly peaceful, with the calming sound of birds chirping during the day. The entire premises are spotlessly clean — every corner is clearly maintained with great care and attention to detail. The gated parking area made me feel secure, and the design of the whole place reflects the owner's thoughtful planning. The bed and pillows were very comfortable, ensuring a restful sleep. What truly made the stay special was the housekeeper who provided warm and attentive service throughout. You can really feel the heart put into every part of this place. Highly recommended for anyone looking for a serene and well-kept place to stay.

    Stayed in July 2025

  • Reviewed: July 8, 2025

    10
    superb!
    • Business trip
    • Solo traveler
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted from a mobile device

    no..

    the property is so clean

    Stayed in July 2025

  • Reviewed: June 30, 2025

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    The room is cold. No slippers.

    The ambience, the decor

    Stayed in May 2025

  • Reviewed: June 30, 2025

    9.0
    Satisfied and enjoyable
    • Leisure trip
    • Family with young children
    • Family Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet structure as big space is wasted at the back end🫣

    Environment is nice as photo shown, friendly staff

    Stayed in June 2025

  • Reviewed: June 29, 2025

    10
    I love this place
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I like to have some room slippers to walk around with haha

    I love how clean and simple everything is

    Stayed in June 2025

  • Reviewed: June 29, 2025

    9.0
    Loved our stay here. Would definitely stay there again. The didn't likes were minor.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights

    Wet bathroom. The bathrooms are tiny. The door squeaked and we used a spoon to keep it open. As a boutique resort, better quality toilet paper would be a nice touch. A place to hang our towels in the rooms, and one room didn't have a mirror.

    A wonderful oasis in the middle of the city. The pool was smaller than it looks in the photos but so welcoming. We had three rooms and all were great and tastefully furnished. Loved the rooms that opened up onto the pool. Anwar is amazing and makes beautiful bread each morning. He is always there to help with anything. A lovely quiet space. There is a kettle in your room and they have cups, mugs, plates, etc at the bar kitchen. Plus a microwave.

    Stayed in June 2025

  • Reviewed: June 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Relaxing environment, super helpful staff. Would stay here again!

    Stayed in June 2025

  • Reviewed: June 21, 2025

    10
    Would definitely come back!
    • Business trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Loved my stay here! The bungalow was modern, clean, and super relaxing with a beautiful pool right in the middle. Even though it’s in the city, it felt really peaceful—like a little escape from the noise. Great hospitality, a helpful caretaker always around, and plenty of parking.

    Stayed in June 2025

  • Reviewed: June 1, 2025

    10
    Stay 3 days
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Notihing , Everything is good

    Great, peaceful n clean.The staf Aanwar n Masudi are really good dan friendly too.

    Stayed in June 2025

  • Reviewed: May 19, 2025

    10
    A Perfect Short Getaway
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night

    My wife and I booked the double room with pool view at Chrisenbel Hideaway Retreat for a short getaway, and it was just what we needed. The room was very comfortable and cosy, well-equipped with Netflix, a mini fridge, and good shower facilities. We especially loved the easy access to the swimming pool just outside our room. The location is also great, with a very convenient and easy drive to nearby shops and restaurants. Overall, we really enjoyed our stay at great value and would definitely consider coming back!

    Stayed in May 2025

  • Reviewed: May 18, 2025

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It was very clean, located at the middle of the city and the staff was wonderful!

    Stayed in May 2025

  • Reviewed: May 15, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    It is clean.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room with Pool View
    • Stayed 4 nights

    The hotel is fairly new, spick and span. The facilities are all in working order. The border of the compound is built in such are a way you dont see your neighbors and I guess there cant see you either, providing privacy. Its located off the main road in I think a residential area. So its pretty quiet, real quiet. Its a nice place to relax. Affordable food is about 10/15 mins away by car.

    Stayed in May 2025

  • Reviewed: May 10, 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    Nice and clean with the friendly staff.

    Stayed in May 2025

  • Reviewed: April 28, 2025

    10
    Excellent peace of mind stay.
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Helpful staff and so professional.

    Clean and quiet

    Stayed in April 2025

  • Reviewed: April 27, 2025

    9.0
    We had a great stay! Close proximity to UM and restaurants
    • Business trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We loved the stay and its close proximity to UM Hospital and some restaurants

    Stayed in April 2025

  • Reviewed: April 23, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Great host and staffs

    Stayed in April 2025

Showing 1 - 25

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