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  5. Reviews of The Robertson Residence Bukit Bintang 20F

Reviews of The Robertson Residence Bukit Bintang 20F

Jalan Robertson N-20-09, 50150 Kuala Lumpur, Malaysia

#28 of 2,547 vacation rentals in Kuala Lumpur

Guests' Choice

Review Score

Based on 29 apartment reviews

9.4

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.6

  • Location

    9.4

  • Facilities

    9.7

  • Staff

    9.5

  • Value for money

    9.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 29, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    Convenient location across the night market. I like that there's convenience store right down the residence. All the facilities are in good condition. Owner is polite and helpful.

    Stayed in July 2025

  • Reviewed: July 20, 2025

    9.0
    We had a fantastic stay here, the apartment is great and as shown in pictures. It has great eating places nearby as well
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 10 nights
    • Submitted from a mobile device

    Nothing much, just missing a balcony

    The location and well cleaned apartment

    Stayed in July 2025

  • Reviewed: April 22, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The apartment has everything you may need when staying in KL. The host is very helpful and stays in touch when needed. Everything is in good condition and it is situated in a great place, close to everything. I would recommend it!

    Stayed in April 2025

  • Reviewed: March 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing specific

    I stayed at this hotel for 7 nights, and it was just as good as shown in the pictures. The staff were very supportive, even after check-out—they kept our luggage in a safe place, which was really convenient. The rooftop and its view were amazing, and the pool was nice and well-maintained. Overall, a great experience!

    Stayed in March 2025

  • Reviewed: February 1, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights

    Nothing to complain about

    Everything was better than expected. We definitely come again.

    Stayed in January 2025

  • Reviewed: January 31, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    This was probably our favourite place to stay. Apartment was wonderful and had everything we needed. We had a great time at the pool and the night view from the roof terrace is amazing. Would definitely stay again!

    Stayed in January 2025

  • Reviewed: January 18, 2025

    10
    Bestest !!
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Not applicable:)

    Everything !! Cleanest , superb location and great hospitality. I didn't have single issue while staying there. Trust me guys-- if you get this option available , you are really lucky.

    Stayed in January 2025

  • Reviewed: November 26, 2024

    10
    Amazing stay would 100% recommend
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    Everything, it was our second stay at KL and this apartment felt like home from home. Couldn’t recommend enough. Everything you need including washing machine, kettle, fridge etc. pool was amazing and staff super friendly

    Stayed in November 2024

  • Reviewed: October 27, 2024

    9.0
    Centrally located, modern spacious accommodation
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Very spacious, clean and comfortable.The swimming pool and sky terrace are also very nice.

    Stayed in October 2024

  • Reviewed: April 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Amazing property and host

    Stayed in April 2024

  • Reviewed: January 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The aparts are really good, clean, new, stylish There is a security downstairs Cool pool and additional spaces The view is amazing 😍

    Stayed in November 2023

  • Reviewed: December 13, 2023

    10
    A Good Memory at THE ROBERTSON
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    There is nothing we didnt like it here!

    My views about the stay and your services. 1. We came with our daughter who wants to play, run here and there. So apartment was excellent choice. She loved the place and felt like home. She enjoyed the downview of pool where kids always play. 2. We love your prompt reply for clarifying each and every aspects of the apartment and trip. You were helping beyond as hotels do normally. 3. The Check-in and Check-out instructions were so clear and easy to follow. The detailed guide helped us for faster checking to our Apartment at Hotel. 4. The Robertson location is very nice. Near to many food places and Shopping Malls. Walk Distance (10 to 15 mins) from The Robertson to Times Square. Also walk distance from very good shopping mall LALAPORT for branded items. 5. We had an issue with Washing Machine one day before our Checkout. You guys attempted so quickly and that was most important part of it for a family like us. 6. Apartment was so so clean and tidy which gave us memorable experience to take back home. 7. With all amenities (microwave Oven, Fridge, Iron, Kettle, Tablewares, Washing Machine,) this place is the best hotel for stay. It is worth the money. 7. Also We loved the Pool and Indoor and Outdoor Gym area. We would surely be booking from your hotel in our next trip to Malaysia. Had a great and enjoyable Honeymoon and Holidays here!! 🙂✌

    Stayed in December 2023

  • Reviewed: November 8, 2023

    9.0
    Greatest choice I have even made.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Price is reasonable, facility and location is great, staff is friendly

    Stayed in November 2023

  • Reviewed: September 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing apartment!! Very clean! Easy check in and check out. We had such a good time. Unfortunately only 2 nights 😞 I fully recommend this place! If you have a chance, you should definitely stay there! Thank you for everything.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    A residential apartment but alot of tourists staying.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    The church bell rings every 6AM in the morning, irritating

    Not bad, consider to return

    Stayed in September 2023

  • Reviewed: August 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Excellent location, very clean, bed was comfortable, great pool. It's very convenient with shops and restaurants downstairs. It's close to Chinatown and fairly easy to get anywhere in the center by walking or grab.

    Stayed in August 2023

  • Reviewed: June 14, 2023

    10
    superb
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 8 nights
    • Submitted from a mobile device

    not enogh たおる

    check in & out was so easy best things is security! It was very good. tthanks to Daryl for his hospitality.

    Stayed in June 2023

  • Reviewed: May 16, 2023

    8.0
    very confortable flat with great location and proper kitchenware
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    the swimming pool is huge but was a bit cold and the rooftop so called jacuzzi wasn’t working, also it’s a shame there is not much sitting space by the pool and the only sun beds are fixed twins for couples..

    very conform to the pictures, clean and very nicely furnished, the kitchen is also very functional with an electric steam pot and rice cooker, the bed was confortable and the bathroom great. I loved to have the mini shops just downstairs to grab what I needed before going home..

    Stayed in May 2023

  • Reviewed: April 27, 2023

    10
    Bingo!
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    👌👋😁 There was nothing to dislike! If the owner wanted to add anything, one or two more towel rails or hooks in the bathroom would be useful, although it is still excellent as it is.

    Overall, extremely well equipped, tastefully furnished and beautifully decorated. Owner has really given attention to detail! Rice cooker, slow cooker and more! Many utensils for food prep, lots of lovely cutlery and china. Netflix! Lovely soda bed, separate bedroom, beautifully appointed. Very well equipped bathroom with shower that had excellent water pressure! All in one, washing machine and drier.

    Stayed in April 2023

  • Reviewed: March 9, 2023

    10
    Exceptional
    • Business trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 1 night

    Location is great and easy to move around, check in procedure is simple and hassle free! Room is as per picture, cosy and clean. Overall, I will stay again! Highly Recommended!

    Stayed in March 2023

  • Reviewed: May 9, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: April 22, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: March 6, 2025

    10
    Worked out so well we booked again for later in the month
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: December 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2024

Showing 1 - 25

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