The storm meant that there was not enough seating for breakfast. In this situation it was not very organised and we were left waiting outside in the storm. There was no introduction to the resort upon check in in regard to facilities and activities.

It was clean and the bed was very comfy

Stayed in September 2025

Nothing to do with the hotel but there were many guests who were rather rude - jumping Qs at check-in and at breakfast.

Fantastic hotel. Good facilities. Nice rooms. Beautiful views. Staff were great. Small beach at hotel has many sealife. Good location to city etc. Free shuttle bus provided.

Stayed in August 2025

Some items in the room are worn out, loose...needs changing/maintainance. The small baech is too much coral amd not too friedly for beach swim relaxs.

All is well...especially the ataff are very friendlt

Stayed in August 2025

Older property. They only managed to check us in half of the room at 3pm, we only got the rest at 5pm. They did not install the extra bed in one of the rooms until 10pm after multiple reminders

Good location, great view

Stayed in August 2025

Wifi is very very slow and almost impossible to use. Anyone who will stay here, needs to use cellphone data via sim card.

Beautiful resort and Swimming pool but too old facilities. Location is very good. Staff is good enough. Breakfast was so so. Anyway this is not so cheap resort but facilities were too old and some of them is not working. And I booked 3 persons including my son but the amenity was served only for 2 persons. I cannot understand why the price was different when I booked for 2 p or 3 p. (Not about breakfast)

Stayed in July 2025

In need of updating. Very annoying the hotel has 6 restaurants but all the menus are the exact same. Pool lacks a snack bar or even a bar. The life guards DO NOT stop blowing their whistles. There needs to be signs to rinse your feet once you’ve left the beach rather than someone constantly tooting their whistle. We’re trying to relax. We stayed for 4 nights and that is plenty, was abit boring, entertainment is the same every night, same songs and same people.

Staff are very friendly.

Stayed in July 2025

Loved it all.

Great resort - fabulous pool with plenty of shade. All staff were so friendly, even cleaners and pool staff. The breakfast buffet is simply incredible. Sunset is a dream - grab a cocktail at the outdoor bar and relax in the comfy lounge chairs, watching the sun go down. Fabulous lap pool and well appointed large gym with well maintained and working equipment. Provided with plenty of bottled water in our room and we were given some complimentary fruit which was lovely. Fabulous food options and cocktails. Loved the singers(& saxophonist) that played nightly - creates a lovely ambience in the area to have a quiet drink. This resort was just everything we could have wanted. Close to Imago (large shopping complex).

Stayed in July 2025

Food was good but not 5 star.

Great resort hotel to relax in after being in the jungle. Room and bed a good size and comfortable. Spa was amazing!

Stayed in July 2025

check in service - poor information - did not explain how to get to room clearly, did not tell us breakfast time or location, was not friendly or engaging with customer

pool, concierge friendliness and efficiency, view from room

Stayed in June 2025

Lambat check in... awal check out

干净

Stayed in May 2025

Wi-fi was patchy. Bar food took ages. Pool staff were not very friendly and continually blowing their whistles at people

Loved the pool(s). Enjoyed the benefit of the Magellan Club. Lovely spacious room. Enjoyed the resort & ability to use facilities across the site

Stayed in June 2025

Food quality could be improved and the restaurant badly needs renovation.

The view is magnificent and unbeatable. Although the facilities and decorations were outdated and many worn out already, it’s the people, the view and the location that is invaluable

Stayed in June 2025

Great breakfast! ❤️

Stayed in April 2025

The place is abit old. Very retro feel.

Own private beach and free snorkel rental with life jacket. Good enough for younger kids. 5mins walk to the harbour and take a boat for ard 15rm to the island. Island entry is 25rm per pax.

Stayed in June 2025

Check in was chaotic. This is a very large hotel, so at busy times more reception staff are required. Queued for about 30 minutes before being greeted. Must be said that the check in itself was fine once we eventually got to the front of the queue.

Lovely food and drinks at Al Fresco. Very nice room. Great location 10 minutes from the airport. Fabulous pool. Very nice breakfast.

Stayed in June 2025

Less option for vegetarians!

Resort!

Stayed in June 2025

None

Everything is superb👍

Stayed in June 2025

Did not take cash, and hotel shop was very expansive.

Value for money family orientated hotel. Good services with very helpful staff. Just be aware it is a cashless hotel so don't forget your cards.

Stayed in June 2025

WiFi was very bad, 90% of time didn’t work!

Beautiful resort and staffs were amazing!

Stayed in June 2025

Will come back to this hotel again

Stayed in May 2025

Hotel is remote from town and alternative eating places, but Grab taxis are cheap and solve that problem. Check in was very slow and the initial room allocation by the pool was noisy, but receptionist very helpful changing it. Hotel is vast...not recommended if walking is a problem!

Very helpful staff. happy to move us from original room allocation when we complained about view, and very quick to fix dead light bulb. Beautiful views and quiet in the area we were moved to. Incredible breakfast buffet with endless choices. Allowed us late check out.

Stayed in May 2025

Service really was not 5 star. Was not allowed to sit in the lobby bar without otdering even though it was almost empty. Had to give card for quarantee to be able to use room charge. Still had to pay right away when ordered pizza to the room. Had to ask again next day as our safety was locked open. Beach was really small.

Nice rooms and pool area. Great sunset. Great breakfast with lot to choose from. Bit far from the city but Crab is only 1 to 2 eur to city.

Stayed in April 2025

My room 7126, window lock can't function well. Got stuck few times might need to fix it. Pillow was too thin resulted I have a stiff neck. Two pillow was too high too.

Structure design, breakfast, all good

Stayed in April 2025

Wifi didn't work Fridge was not plugged in We couldn't get the TV working

Staff we very friendly. Leo & Ahmad at the Conceige desk were super helpful. Rashida at the shop was patient and lovely

Stayed in April 2025