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  5. Reviews of THE ELEMENTS JALAN AMPANG

Reviews of THE ELEMENTS JALAN AMPANG

5 Jalan Bemban, 55000 Kuala Lumpur, Malaysia

#80 of 83 B&Bs and Inns in Kuala Lumpur

Guests' Choice

Review score

Based on 16 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.5

  • Location

    6.3

  • Facilities

    6.8

  • Staff

    7.0

  • Value for money

    6.6

  • Free WiFi

    7.5

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Showing 1 – 16

  • Reviewed: 21 January 2024

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Three-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    It was the first and last stay at this airbnb due to bad circumstances. First, it’s a hassle for the guests to collect the key at a different location (Mcity) on their own. You should have prepared for the key to be collected from the apartment mailbox. It doesn’t make sense to collect the key from a different building and check in to a different building. Second, every single thing is chargeable! The parking, extra bed and everything in the house. When we first arrived, the rooms and hall were quite clean except the balcony area. There were big chunks of stains with water from the aircond kept leaking. You can login to Netflix account but the TV couldn’t support the format so all the movies can’t be played 😮‍💨 please change your TV and remote, it’s bad. All in all, this place is not worth the price (booked on New Year’s eve) and it’s mediocre at its best. The deposit was RM300 and it really doesn’t make sense given with the said situations. Since it’s airbnb, you should be considerate with the check out time. It’s not practical to check out at 11am instead of 12pm. It’s an okay place to stay but not worth the price.

    Stayed in January 2024

  • Reviewed: 16 July 2025

    1.0
    Don't cheat your customer by faulty advertisements.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Big scamer.... cheating customer with unnecessary charges. Not provided as they promote in the beginning. Hidden charges after confirmation.

    Nothing....

    Stayed in July 2025

  • Reviewed: 17 May 2025

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Cheap

    Clean

    Stayed in April 2025

  • Reviewed: 1 November 2024

    4.0
    The location near city.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The tv,sofa and the floor in the toilet

    Stayed in October 2024

  • Reviewed: 3 June 2024

    1.0
    If stay in hell, stay in Element condonmeniums
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    WE BOOKED THE WHOLE APPARTMENT and we are regularly doing that using booking.com from different family accounts. Booked for 2 adults and 2 kids (but I brought 3 kids and 1 adult/me) / not sure it should be an issue for the property owner. House was dirty and smelly. The hall aircond was leaking and half of the hall floor was flooded because of the aircond leakage. My son slipt on the floor and fall till we have to rush him to clinic. The property owner/agents made a WhatsApp group and asked for cash payments which i refused and I paid by QR to ST NOMAD SDN BHD the amount was RM703.83. Later on they asked if we want refund by cash they will charge extra RM30 for that (which we didn't request though). We had an instinct about the scammy behaviour of this group and we wanted to cancel the booking after 10minutes we realized our mistake, even we haven't paid yet, but they asked to pay for RM265 as a fee of cancellation😔, we have requested cancellation through booking.com but it was declined. We decided to try our luck even we were not happy. We could simply block our card and left the booking expire itself but we didn't do that, as a genuine and loyal customer of booking.com we agreed to pay that amount. - the price in booking.com was RM272 with some terms that they might add later on and they did so end up with RM365.03 + RM300 we have paid which make sence. - the worse part they have WhatsApp me in the group that we are allowed to use ONLY 1 ROOM. After i argue in group they said it's ok you can use 2 rooms and the 3rd room will be charged if we touched it😭. - inside the 3rd room they had some extra mattresses and other stuff and they have written prices on every item which was wiered and scammy. - the balcony outdoor aircond unit was also leaking on our heads when kids wanted have a view out of the balcony grill.

    Pool was good but the entrance door was damaged and they could unlock for us and we waited for 45min with kids. We paid RM600 for 1 night but the price written RM272

    Stayed in June 2024

  • Reviewed: 23 February 2024

    1.0
    Very poor
    • Business trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    This homestay is run by illegal Bangladesh cleaner cum scammer....which operation at m city Arte and the elements..... becaful of your credit card details because they will deduct hidden charges without informing or getting your permission... They would gave excuses on not returning your room deposit. Please stay away with this scammer group St nomad.....it's a total nightmare dealing with this Bangladesh scammer....,they would not informed of a sharing unit ..... please stay away guys

    Stayed in February 2024

  • Reviewed: 3 December 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The staff who managed the booking tried to get me to pay a dodgy website. It didn't seem trustworthy so I went to Element and spoke to the centre management, they advised that people are usually met at the property to pay and handover keys. I repeatedly asked the booking staff to meet me there so I could pay cash and they could not confirm a time with me. It all seemed too dodgy and possibly a scam. I found another similar quality closeby for 1/2 the price.

    Stayed in November 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The environment was good and easy to find

    Stayed in October 2023

  • Reviewed: 7 October 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There is a lot of hidden information. You better ask properly. Owner also didn't inform that the pool is under maintenance.

    Stayed in October 2023

  • Reviewed: 17 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 20 February 2025

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 18 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: 1 July 2024

    9.0
    Superb
    • Business trip
    • Group
    • Three-Bedroom Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

Showing 1 – 16

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