Reviews of Swiss-Garden Beach Resort, Kuantan 4 stars
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, 26100 Kuantan, Malaysia
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewThe splash pool and the beach
The F&B during dinner, crew service is very slow and doesn't feel welcome
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation, room view, room size
Hotel facilities such as PS4 and pickleball require payment or rental, while archery is only available on certain days.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe view, the hotel room and the staffs are amazing
It is currently under construction at the lobby area which makes it hard to drop your luggage and pick up. Parking is full that we had to park outside. And the breakfast buffet area was also full and we hat to wait quite long to get a table.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewgood amenities, clean recently renovated rooms, very friendly staff, good and tasty breakfast buffet selection. excellent frontal beach.
was still undergoing renovations at the main entrance to the hotel.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewstaff OK, room OK, breakfast OK
landscaping
Dear James, Thank you for your feedback. We're glad to hear that you found our staff, rooms, and breakfast satisfactory. Your mention of our landscaping is appreciated—our team works hard to maintain a serene and welcoming environment for all guests to enjoy. We hope to have the pleasure of welcoming you back for an even more enjoyable stay. Yours sincerely, Nabilah M.J. Swiss-Garden Beach Resort
Dear James, Thank you for your feedback. We're glad to hear that you found our staff, rooms, and breakfast satisfactory. Your mention of our landscaping is appreciated—our team works hard to maintain a serene and welcoming environment … Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBreakfast was amazing and many choice..room clean,view very nice,near to beach..everything very good..love it
Dear Jay zain, Thank you for your lovely feedback! We're thrilled to hear that you enjoyed the amazing breakfast selection, the clean and comfortable room, and the beautiful view. Being just steps away from the beach is one of the highlights we’re proud to offer, and we’re so glad you loved it all. We truly appreciate your kind words and look forward to welcoming you back for another wonderful stay. Yours sincerely, Nabilah M.J. Swiss-Garden Beach Resort
Dear Jay zain, Thank you for your lovely feedback! We're thrilled to hear that you enjoyed the amazing breakfast selection, the clean and comfortable room, and the beautiful view. Being just steps away from the beach is one of the high… Show more
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewI returned twice as I loved it first time, the guys around the pool, so happy, polite and greet you with the biggest smile, a big shout out to Tn-Syed and the fire eater himself, lovely little touch of a weekend, bbq and fire eating. I wasn’t aware you had to book in for the BBQ, but no worries they set me up a table and I had a great night.
Nothing - just be aware gets a little busy at the weekend
Dear Karen, It’s wonderful to hear that your return visit was just as enjoyable as the first! We're especially glad you felt welcomed by our cheerful poolside team—Tn-Syed and our talented fire performer will be thrilled to receive your kind shout-out. The weekend BBQ and fire-eating show are designed to add a special touch to your stay, and we’re glad our team could set up a table for you so you didn’t miss out. Your note about the weekend crowd is appreciated—our team is always working to ensure every guest enjoys a comfortable and memorable experience, even during peak times. We look forward to welcoming you back again soon for more great moments by the beach. Yours sincerely, Nabilah M.J. Swiss-Garden Beach Resort
Dear Karen, It’s wonderful to hear that your return visit was just as enjoyable as the first! We're especially glad you felt welcomed by our cheerful poolside team—Tn-Syed and our talented fire performer will be thrilled to receive you… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified review