Reviews of Somerset Medini Iskandar Puteri 4 stars
Lot 5 Jalan Medini Utara 4, Medini Iskandar, 79200 Nusajaya, Malaysia
Loading
Guests also reviewed these properties:
Destin, United States
Ho Chi Minh City, Vietnam
Hisār, India
New Delhi, India
Henrietta, United States
Florence, Italy
Boersch, France
Chamonix-Mont-Blanc, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewSpacious room and comfy bed
Na
Dear Mr Leong, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewNixe
Nice
Dear Mr Azin, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewOk
Dear Mr Azin, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room was big abd clean. Housekeeping was good and location right next to legoland.
NA
Dear Mr. Daniel, Thank you for your kind feedback. We’re delighted you enjoyed the spacious and clean room, our housekeeping service, and our convenient location near Legoland. We look forward to welcoming you again soon. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dear Mr. Daniel, Thank you for your kind feedback. We’re delighted you enjoyed the spacious and clean room, our housekeeping service, and our convenient location near Legoland. We look forward to welcoming you again soon. Regards, Diana… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewPeaceful.
Dear Mr Syazwan, Thank you for your feedback. We appreciate you taking the time to share your experience. We look forward to welcoming you back in the near future! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe place is not the same as per pics. Not the 4 stars hotel as shown. The hotel is v run down and old, aircon is v old. Therefore the air inside the room is stuffy. Not up to the standard please reconsider before booking. We checked out in the midnight and drove back to sg
The place is not the same as per pics. Not the 4 stars hotel as shown. The hotel is v run down and old, aircon is v old. Therefore the air inside the room is stuffy. Not up to the standard please reconsider before booking. We checked out in the midnight and drove back to sg
Dear Mr Lian, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations and that you felt the property did not reflect the images or star rating. We also regret the inconvenience caused by the air conditioning and room conditions, as well as the discomfort you experienced with the air quality. We take such feedback seriously and will review these matters with our team to identify areas that require urgent attention and improvement. We understand how disappointing this must have been for you, especially as it led you to cut your stay short, and we sincerely apologise for the inconvenience caused. Your comments are valuable in helping us improve, and we hope you might consider giving us another opportunity in the future to provide you with a much better experience. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dear Mr Lian, Thank you for taking the time to share your experience. We are truly sorry to hear that your stay did not meet your expectations and that you felt the property did not reflect the images or star rating. We also regret the in… Show more
Reviewed: 6 August 2025 · Stayed in May 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewI like the breakfast buffet. The location is near to Legoland
Nothing
Dear Ms Shayne, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our breakfast buffet and appreciated our convenient location near Legoland. It’s always a pleasure to know our guests had a satisfying and enjoyable stay. We look forward to welcoming you back again soon! Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dear Ms Shayne, Thank you for your kind feedback! We’re delighted to hear that you enjoyed our breakfast buffet and appreciated our convenient location near Legoland. It’s always a pleasure to know our guests had a satisfying and enjoyable… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewWalking distance to Legoland, nice pool, friendly staff.
Housekeeping was poor, rooms were not clean, kitchen utensils were not in good condition, other than Legoland, not much to do in the area.
Dear Ms Kristina, Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed our convenient location near Legoland, the pool facilities, and the friendliness of our staff. However, we’re truly sorry to learn that the cleanliness and condition of the room and kitchen utensils did not meet your expectations. Please rest assured that we have addressed this with our housekeeping team to ensure better quality and consistency moving forward. Your feedback is greatly appreciated and will help us improve. We hope to have the opportunity to welcome you back for a better experience in the future. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dear Ms Kristina, Thank you for taking the time to share your experience with us. We’re glad to hear that you enjoyed our convenient location near Legoland, the pool facilities, and the friendliness of our staff. However, we’re truly sorr… Show more
Reviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location next to Legoland & Mall of Medini was good.
The dirty toilet, could smell urine in the shower on first day, the grime on the tiles, the water that didn’t go down the shower floor waste fast enough causing you to stand in 1 inch of water, the shampoo that didn’t come out of the bottle because the pump didn’t work and the cordless telephone that didn’t work…
Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad to know that you appreciated our convenient location near Legoland and Mall of Medini. However, we sincerely apologize for the shortcomings you experienced during your stay, especially regarding the cleanliness of the bathroom, the water drainage issue, the faulty amenities, and the non-functioning telephone. This is not the standard we strive to maintain, and we truly regret the inconvenience caused. Please rest assured that we have shared your comments with our housekeeping and maintenance teams for immediate attention and rectification. Your feedback is extremely valuable in helping us improve, and we are taking steps to ensure a better experience for all our future guests. We hope to have the opportunity to welcome you back for a more comfortable and pleasant stay. Regards, Diana Kamarunzaman | Asst. Manager, Guest Service
Dear Valued Guest, Thank you for sharing your feedback with us. We’re glad to know that you appreciated our convenient location near Legoland and Mall of Medini. However, we sincerely apologize for the shortcomings you experienced during … Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified review