Reviews of Sky Star Hotel KLIA/KLIA2 3 stars
58, Jalan 2, Medan 120, Bandar Baru Salak Tinggi, 43900 Sepang, Malaysia
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewAll ok
All ok
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe whole hotel smelt of cigarettes and was generally unclean. Bedsheets didn't fit the mattress and had stains which made me question if they'd been washed. The windows do not close properly and there is poor sound cancellation, which meant I could hear car driving on the freeway next to the hotel all night long. There was also no soap or hot water in the showers
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewstinky bed and stinky smell loud noises
stinky bed and stinky smell loud noises
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe property was very Very poor. Customer services was very poor. Cleanliness was very very poor Hotel manager and other staff was very very rude. Not willing to entertain you. Not willing to understand your issue and very highly non cooperative
Customer services Hygiene Cleanliness Attitude. Room Furniture Washroom
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewUnfortunately we booked in a rush did not read reviews as we were stuck at the airport
It was dirty there was x2 cockroaches in the room Room smelt terribly of cigarette smoke .
Dear Guest, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon again.
Dear Guest, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon ag… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery nice helpful staff, good value for money, if you don't mind pure basics, good for 1 night stays between flight connections, budget price airport transfers
Dear Galina. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewSpacious and restaurants nearby. Not too far from airport
Cleanliness and some smell. Some insects in room
Dear Muthukrishnan, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon again.
Dear Muthukrishnan, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewOk
Ok
Dear Ahmad. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewEverything.
Dont have malay restaurant around the place.
Dear Zul. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewNill
Water is to slow
Dear mythili, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon again.
Dear mythili, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon … Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in June 2025
Verified reviewThe hotel is close to the airport and right off the main road, which made getting around really easy. The room was also clean and well-maintained.
Dear Masud. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewNear to Airport
The room is not clean, bedsheet is dirty couple room but only have 1 cup Room security arch not repaired. Curtains I think have been decades not wash
Dear Barathi, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon again.
Dear Barathi, Thank you for taking the time to review your stay with us. We will look into the matter in detail and will take immediate measures to sort out the problem. Sorry for the inconvenience caused. Hopefully we may welcome you soon … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewRoom with no windows. Bed sheets stained. Wallpaper coming off. Above all strong musty smell from Air Conditioning. Booking.com discount said it is 1.4 km from airport but it is 12 km , A misrepresentation.
Dear Niro, thanks for choosing our hotel, for info, we have few type of room that is with window or without window,, upon you already check in if you need room with window, you may at any time come to our counter for doing room changes, subject to room availability,, for the hotel distance,, it takes around 15 to 20 minutes subject to road traffic,,, there is hotel within 1.4 km but it will be costly, anyhow,, we really appreciate on your feedback for our improvement, and hope that we could serve you again in future..
Dear Niro, thanks for choosing our hotel, for info, we have few type of room that is with window or without window,, upon you already check in if you need room with window, you may at any time come to our counter for doing room changes, sub… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewLarge spacious room and a nice shower and bed. A good view of the street downstairs from our room and easy access to restaurants nearby. Responsive staff who came to our aid if we needed anything.
The rooftop restaurant was good sometimes but often was limited on options.
Dear Arnold. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Reviewed: 15 July 2025 · Stayed in July 2025
Verified review