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  5. Reviews of Hotel Sentral KL @ KL Sentral Station

Reviews of Hotel Sentral KL @ KL Sentral Station 3 stars

No.30, Jalan Thambypillai, KL Train Station, Brickfields, 50470 Kuala Lumpur, Malaysia

#408 of 542 hotels in Kuala Lumpur

Guests' Choice

Review score

Based on 3435 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    8.6

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.4

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 3 September 2025

    6.0
    Fit for traveller that like to experiance KL
    • Leisure trip
    • People with friends
    • Express Double or Twin Room (No Window)
    • Stayed 2 nights
    • Submitted via mobile

    Faulty equiipments

    Near lrt

    Stayed in July 2025

  • Reviewed: 1 September 2025

    7.0
    Great location for your money
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Common area with a little bit of smoke smells

    Very good location

    Stayed in August 2025

  • Reviewed: 1 September 2025

    8.0
    Nice hotel in the center of KL. High floors have an amazing view!
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 5 nights

    Nothing really.

    Really great value option right next to the central station. I would use it again anytime.

    Stayed in August 2025

  • Reviewed: 29 August 2025

    7.0
    Thank you
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed is too low and not convenient for senior citizen

    receptionist very good and very helpful breakfast is very nice

    Stayed in July 2025

  • Reviewed: 17 August 2025

    6.0
    Just okay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Old hotel

    Near mall and transportation hun

    Stayed in July 2025

  • Reviewed: 17 August 2025

    6.0
    Reception staff is Lazy and NOT upto the speed for checkin process
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Location is nice and Room design is not good specially bathroom is very very small and AC switch is NOT in our control. WIndow is very small so outside view is OK OK

    Location is nice and Room design is not good specially bathroom is very very small and AC switch is NOT in our control. WIndow is very small so outside view is OK OK

    Stayed in August 2025

  • Reviewed: 17 August 2025

    7.0
    Overall decent stay.
    • Leisure trip
    • Couple
    • Early check in at 2pm - No window room
    • Stayed 4 nights

    Interior building needs to upgrade to have a fresh look.

    Location is great. Room is decent. No breakfast though.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    6.0
    No drama, value for money
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture in room a little old

    Location, staff polite

    Stayed in August 2025

  • Reviewed: 14 August 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast

    Location

    Stayed in August 2025

  • Reviewed: 14 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Express Double or Twin Room (No Window)
    • Stayed 1 night

    air terlalu perlahan kerana dicatu oleh pihak hotel

    location is good and nice bed too

    Stayed in July 2025

  • Reviewed: 13 August 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • Early check in at 2pm - No window room
    • Stayed 1 night
    • Submitted via mobile

    No

    Nice hotel

    Stayed in August 2025

  • Reviewed: 6 August 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Aircond is not functioning well. My room was so warm and I can't have a good rest.

    Location

    Stayed in August 2025

  • Reviewed: 3 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Express Double or Twin Room (No Window)
    • Stayed 1 night
    • Submitted via mobile

    smelly and ac was not working well

    only breakfast

    Stayed in August 2025

  • Reviewed: 30 July 2025

    8.0
    Reasonable price. very near to KL Sentral. easy transportation.
    • Leisure trip
    • Group
    • Express Double or Twin Room (No Window)
    • Stayed 1 night

    I like room with windows.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    6.0
    Pleasant
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I booked two rooms and one of the air-conditioning rooms in bad condition. When noon time does not feel any cool air at all.

    Very near the train station and easy find good food

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    Strategic loc
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Didnt clean the room properly during cleanup. I requested double bed but got twin beds.

    Strategic location. Decent room and nice view

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Express Double or Twin Room (No Window)
    • Stayed 2 nights
    • Submitted via mobile

    Need to take note on door opening.. room 317

    Stayed in July 2025

  • Reviewed: 20 July 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed. Need a repair.

    Close to centre of public transport. Easy to reach.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    7.0
    None
    • Leisure trip
    • Couple
    • Express Double or Twin Room (No Window)
    • Stayed 3 nights

    None

    None

    Stayed in July 2025

  • Reviewed: 9 July 2025

    6.0
    I will be back, only if there is no other options.
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    The BED need to be replaced, i can feel every spring on my bones, it was impossible to sleep on. AIRCON was not cold. NO TOWEL FLOOR MAT provided

    We wanted to be at CVS KL, so the location was excellent, surrounded by good food and Nu Sentral shopping centre was just across the road. Room was basic but clean, clean towels and the SHOWER was superb after a long day. Breakfast spread was better than expected - fried rice, fried kuay teow, beehoon soup, porridge, sausage, eggs was over done too chewy, juice and coffee - no complaints. I chose this hotel for the parking actually, but the sharp turn into the parking was quite horrendous.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    8.0
    All good. Convenient, well maintained clean room.
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    Hotel was good. If I would highlight, maybe the surrounding areas, I walked around to find a place to eat dinner but did not feel good atmosphere, so I just grabbed takeaway and head back to the room before sunset. Go Nu Mall if you are female solo traveller.

    Value for money. Location: Cannot beat this convenient location if you have or had train travel from/to KL Sentral. Room: It is classic old hotel, but it is well maintained, well cleaned, covered what I need for one night stay. You can feel like 1980-90s nostalgia. Staff: I arrived around 1PM, I was initially just drop my suitcase and walk around but the room was available so they let me check in. Front desk man and woman were both friendly, efficient. Security guard took care of my suitcase upon arrival too. Room: Bed was ok, no problem. It looks not old, and I slept well. I was in the monorail side room and you can hear the sound but not that loud. There are water dispenser at the floor so I could fill up my bottle. (taste bit funny tho) Initially bit concerned as ashtray set up at the elevator hall, but I did not notice the smell.

    Stayed in June 2025

  • Reviewed: 8 July 2025

    7.0
    Easy access to public transport and malls
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Swimming pool

    Location is great

    Stayed in June 2025

  • Reviewed: 6 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Registration queue is so long. Please make it fast.

    Convenient

    Stayed in June 2025

  • Reviewed: 5 July 2025

    8.0
    Great location, small toilet, hot drinking water on each floor
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The rooms were quite small, even compared to the KL city standard. We booked a family room, but there was hardly enough space in the room to walk. If you have a lot of luggage, then the whole room becomes non-navigable. The toilet is another big concern; the door didn't lock properly. It was so tiny that you would feel claustrophobic.

    Location is superb. You get out of KL Sentral station by going one floor above to NU Sentral Mall and getting down through the other side of the passageway to the monorail station, crossing a street, and you reach the hotel. You have everything at stone's throw, restaurants, 7/11, and the stores are open till late at night. The arrangement of hot and cold drinking water on each floor was very convenient. The staff in the breakfast room were very efficient. They were attending to every requirement of the guests and refilled promptly. Breakfast choices were limited, but the food was good.

    Stayed in July 2025

Showing 1 – 25

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