Reviews of Hotel Sandakan 3 stars
Block 83 , 4TH Avenue, Town Centre, 90000 Sandakan, Malaysia

Loading
Guests also reviewed these properties:
Vilnius, Lithuania
Paris, France
Killarney, Ireland
Montezuma, Costa Rica
Breckenridge, United States
Naklua , Thailand
Alghero, Italy
Kalawana, Sri Lanka
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewFriendly and helpful staff. We had a problem with the toilet which was fixed in a matter of minutes, very efficient. Best shower in Borneo! Also excellent selection for breakfast.
Nothing
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewGood central location, clean rooms, very friendly staff who also let us check in early
Nothing!
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLovely little hotel. Rooms dated, but clean and big! (Junior suite)
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room is quiet and clean.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation and helpful background staff
Hotel is very tired and needs some investment, it is not really up to western standards anymore. Lots of signs stating charges for accidents to rooms, linen etc make it unfriendly. Breakfast is very limited and seemed to vary depending on what they couple bother doing. Reception staff are quite blunt.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean and staff friendly.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewGood location
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewComfortable stay close to waterfront in Sandakan
Nothing
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewPretty nice breakfast The staff was so helpful ,kind and friendly For one night it’s a good choice
The hotel it’s kind of old , some rooms definitely need a refresh
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewLocation was good, staff were helpful and attentive.
Rooms were very loud, cleanliness was quite poor in bedrooms.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewfair in verities, presentation was good.
room ambience could be further impreoved.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGood value, large rooms
A little outdated
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewBest hot shower we had while in Borneo. Comfy bed. Reception staff who went above and beyond to help us book a taxi to Gomantong Caves.
Limited breakfast choice.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewPerfect location. Friendly staff let me store luggage overnight.
Kind of old but with all you need.
Reviewed: 11 August 2025 · Stayed in May 2025
Verified reviewLocation and friendly staff
Everything was a bit old
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff were fantastic. We had a small issue with the air con and they wanted to fix it straight away. The room is big and the beds comfortable. One of the best places to stay in Sandakan.