KM 17, Jalan Ranau/ Sandakan, Kampong Nalapak, Ranau, Sabah, Malaysia, 88450 Ranau, Malaysia
#4 of 14 hotels in Ranau
Guests' ChoiceBased on 113 hotel reviews
8.1Cleanliness
8.0
Comfort
8.5
Location
8.7
Facilities
7.8
Staff
8.5
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 29 August 2025
Jah
ThailandThe facilities could be improved, the AC was loud.
Love that it has a living room. Good size cottage. The surrounding area was beautiful. Has restaurant and gift shop. Good place to buy tea.
Stayed in August 2025
Reviewed: 19 August 2025
Michelle
New ZealandPrices of food did seem expensive.
Loved the views. The best early morning views around. we enjoyed learning about the tea. Restaurant staff super friendly.
Stayed in August 2025
Reviewed: 14 August 2025
Sharon
AustraliaThe facilities are jaded, but suited our needs.
It was very quiet and peaceful after the busy road trip. The restaurant staff were great, and we enjoyed our meals there.
Stayed in August 2025
Reviewed: 5 August 2025
Matthew
AustraliaNothing!
So peaceful. I just wanted to stay on the verandah all day and look out at the view.
Stayed in July 2025
Reviewed: 5 June 2025
Sabria
MalaysiaThe breakfast time probably should be made earlier than the current time. 8am for me is a bit late for visitors to have breakfast and in this area we can't get any food even outside the resort. We are losing time by waiting until it's open tho. I hope the management could consider this so that our stay here will be more convenient.
I love everything here. Definitely will come again
Stayed in May 2025
Reviewed: 13 April 2025
Lindsey
United KingdomHard to find long houses, poor signage Tour guides playing radios on buses, loud, at 6am
Beautiful, serene location Relaxing Good restaurant
Stayed in April 2025
Reviewed: 18 February 2025
Vivien
AustraliaMy kids were scared of the many stray dogs there, they often were near the restaurant and barked and seemed a bit aggressive … was a struggle to get my kids into the restaurant. Ladies toilet didn’t got cleaned in 3 days and one was clogged up and stinking.
Beautiful and peaceful location, helpful staff, simple but functional and clean, nice food
Stayed in January 2025
Reviewed: 31 January 2025
Khuzaimah
MalaysiaBugs.. but it's expected as its surrounded by nature. But the rooms are clean & free from bugs. Bathroom for master bedroom can be improve. Aliran air tersumbat.
Spacious. Big family area & very nice open space looking up the mount kinabalu
Stayed in January 2025
Reviewed: 5 January 2025
Elisabeth
MalaysiaIt was quite basic and rustic but this made it a really interesting experience. There are interesting activities around and I am glad we stayed there for a night on our way from Sandakan to KK. We enjoyed an early sunrise walk in the surrounding and liked the experience on the tea resort.
Stayed in November 2024
Reviewed: 16 December 2024
Terry
Malaysiafacilities need to br improved.
Great location and circumstances.
Stayed in December 2024
Reviewed: 21 August 2024
Radek
Czech Republicvery nice experience to spend a night in the longhouse, a traditional way of living of Malajsian people
Stayed in August 2024
Reviewed: 15 July 2024
Christopher
United KingdomThe pillow was rock hard so I had to create my own using spare towels and bedsheets (I was staying by myself). The wall to your neighbours are actually just partitions so you can hear them if they’re loud (but I was lucky that they weren’t).
I stayed in the long house which was great fun for two nights. The mosquito nets held up great and it was useful having a sink in the bedroom. The restaurant is a good 5-10 mins walk away but it was nice to get the fresh air. The food is decent. You can also organise various tours - I did one of the tea factory and I could then wander around the plantation
Stayed in July 2024
Reviewed: 28 May 2024
(jpa)
MalaysiaWould be better if there is water dispenser in the lobby area.
Like the cottage stay and the landscape of the garden.
Stayed in May 2024
Reviewed: 12 April 2024
Nsiambun
MalaysiaProbably can improve by giving shower gel instead of bar soap, and the pillow is a bit too thin.
Location. This place is a good location to break the journey between KK and Sandakan (if not in a hurry). The room is comfy, good food, friendly staff & view.
Stayed in April 2024
Reviewed: 1 April 2024
Cunningham
Brunei DarussalamNothing
Clean, quiet and good air con. Tea House restaurant was excellent.
Stayed in March 2024
Reviewed: 29 March 2024
Nisha
United KingdomDefinitely need a car to get there and travel around.
Lovely spacious cottages with much needed air conditioning.
Stayed in March 2024
Reviewed: 21 February 2024
Jan
SwedenSignposting to the reception is a little tricky. Restaurant is 8-minute (nice) walk from the overnight accommodation. Remote rural location, so don't expect exciting evening entertainment.
Beautiful location with lovely views over surrounding tea fields against a backdrop of Mount Kilabalu. We stayed in a cosy cottage - the longhouse was a bit of a challenge for our spoiled old bones! Very reasonable price. Nice dinner and breakfast in the restaurant. Lovely gifts in the shop. Wonderfully cooler and less humid than lowland Sabah.
Stayed in February 2024
Reviewed: 20 February 2024
Amy
MalaysiaNo view at cottage
Pemandangan gunung dr restoran cantik..jln raya ok
Stayed in February 2024
Reviewed: 10 January 2024
Dinah
MalaysiaSmall Shower room
Good location, Nice view
Stayed in December 2023
Reviewed: 5 November 2023
Jauris
MalaysiaExpensive
Stayed in October 2023
Reviewed: 23 October 2023
Elizabeth
United KingdomI paid a significant single supplement, but I knew this when booking.
I loved the location - it was so pretty and peaceful.
Stayed in October 2023
Reviewed: 24 August 2023
Mitchell
United StatesBathroom is too faraway from the room. The room also shakes when people walk on the bamboo floor. I was disappointed no WiFi in the room.
Clean and unique. Love the design of the long house.
Stayed in August 2023
Reviewed: 16 April 2023
Emma
Australiathe restaurant was not great and breakfast didn’t start until 8am which is late for those staying in the longhouse- the rooster wakes you up very early. it would be good even to have self serve tea/coffee available before 8am
the longhouse had lots of character and the views were fantastic
Stayed in April 2023
Reviewed: 5 April 2023
Anna
Malaysiathe light in the longhouse was on all night which was good for those who needed to use the bathroom, but not great for sleeping.
it was extremely authentic! sleeping in a longhouse is an experience I won’t forget. the views from the restaurant of Mount Kinabalu in the morning were exceptional!
Stayed in March 2023
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