Reviews of Hotel O Pavilion Inn Hotel 4 stars
Persiaran Pantai Impian No. 28 & 29, Taman, 32200 Lumut, Malaysia
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewgood
good
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewChecked in? No. Room ready? No. Refund? Also no. Paid in full, but they gave my room away to someone else. Worst experience ever.
Dear, Guest! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kuntum!
Reviewed: 1 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 February 2025 · Stayed in February 2025
Verified reviewNo tissue and drinking water in the room
Dear, Mohd! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Murni!
Dear, Mohd! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. … Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewThe room was big.
No bottle water provided.
Dear, Chandran! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kim!
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewClean and tidy
Dear, Hui! Thank you for sharing your love with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly.Regards, Khalish.
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 13 November 2024 · Stayed in November 2024
Verified reviewNil
Nil
Dear, Navin! Sincere Apologies. We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Marie!
Reviewed: 4 November 2024 · Stayed in October 2024
Verified reviewReviewed: 2 November 2024 · Stayed in October 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewReviewed: 7 October 2024 · Stayed in October 2024
Verified reviewThe room was very spacious and clean.
If you don't have a car, then the location is awful. You can't walk into town because it's too dangerous (a big main road with no footpath). And it's very difficult to get a Grab from the hotel, took me almost an hour before I managed to find a driver. I asked the hotel for help booking a taxi but they couldn't help me, and one of the receptionists didn't even try to help, quite disappointing, not what you would expect. Overall, I would not stay here again and wish I had booked somewhere near the jetty.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewReviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 6 June 2024 · Stayed in May 2024
Verified reviewReviewed: 30 May 2024 · Stayed in May 2024
Verified reviewFree cancellation
Dear, Ray! Thank you for your kind words. Looking forward to hosting you soon with a superb experience. Regards, Melati.
Reviewed: 10 May 2024 · Stayed in April 2024
Verified reviewReviewed: 30 October 2023 · Stayed in October 2023
Verified reviewReviewed: 7 September 2023 · Stayed in September 2023
Verified review