Reviews of Hotel O Stay Inn Ii 2 stars
Lot 19, Blok D, Jln Albert Kwok, Sedco Complex, Kota Kinabalu, 88300 Kota Kinabalu, Malaysia
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe room area isn't suitable for elderly,need to use stairs/long walk to the room
Dear, Sofea! Thank you for rating us. We will surely work on the feedback shared to improvise our services in the future. Have a nice day ahead. Regards, Melati!
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewLove the location.
Dear, Stracy! Thank you so much for your words of praise. Looking forward to giving an amazing experience on your stay. Regards, Mawar.
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in April 2025
Verified reviewLocation is at the centre of the city.
No car park available if check in earlier.
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewAir conditioner little bit warm, floor feel like oily . Corridor have toilet smell. Staff is friendly & welcoming
Reviewed: 26 May 2025 · Stayed in May 2025
Verified review1. the lights didn’t work 2. water hose was not functioning properly 3. no tissue in the bathroom 4. no remote for the air conditioning
Dear, Nur! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Kim!
Reviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewApart from being close to the city, give it a try and see how it goes. The rest is just terrible, it's a pity that the owner doesn't run it properly.
The most basic hygiene standards were not met: cockroaches were everywhere, and the bed was infested with blood-sucking fleas, causing full-body itching after sleeping. The water pressure in the shower was extremely weak. Switching to another room only slightly improved the situation. There was no toilet paper or bottled water provided. The hair dryer was faulty, but the staff simply stated it "could not be resolved" as-is. While I can tolerate subpar overall conditions for the price, the utter lack of basic cleanliness is unacceptable. Other budget hotels at this price point offer far better environments and essential amenities. Such poorly managed hotels tarnish the city's image, leaving tourists and business travelers with negative impressions and eroding trust in local governance. We urge the owner to take immediate action to improve operations and commit to proper management.
Dear, Guest! We are really sorry to disappoint you. Thank you for notifying us and we will surely be working for the better guest experience. Regards, Kim!
Reviewed: 14 April 2025 · Stayed in March 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewGreat location
Low water pressure at level 3
Dear, Jodin! Thank you for sharing your feedback with us. We will work even harder for your complete satisfaction and make your stay an amazing experience next time. Regards, Mawar!
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 22 January 2025 · Stayed in December 2024
Verified reviewReviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 5 December 2024 · Stayed in November 2024
Verified reviewplease fix it in terms of the clothes iron, the drinking water heater, the cracked floor is dangerous, and it is not suitable for long stayers because there is no lift provided. You have to go up the stairs with a lot of stuff.
Dear, Madammu! We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Murni!
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewLocation.
There was a cockroach crawling out at night. Clearly the room has not been cleaned properly.
Dear, Guest! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Kefli!
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 8 October 2024 · Stayed in October 2024
Verified reviewHotel does not have lift. Elders,family,kids should not choose this hotel Slow internet and NO TV channel available. They said it is on maintenance...what a nonsense reason for unpaid subscription!
Dear, Abdul! We are sorry to have you disappointed. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Marie!
Reviewed: 20 September 2024 · Stayed in June 2024
Verified reviewReviewed: 20 September 2024 · Stayed in June 2024
Verified review