I like the bed, comfortable sleep and it never hurts my back.

Toilet and bathroom! I live in Japan and the standard of the hotel is much better even in an ordinary business hotel!

Stayed in September 2025

Shuttle bus service starts at 12pm only. Recommend it to start earlier.

Good location and great breakfast

Stayed in August 2025

Compact space and room floor plan not well planned

New and good location

Stayed in September 2025

It was hard to get through to front desk. Had to call twice which went unanswered after which we had to proceed to go down physically for our request. This happened on 2 occasions. There was also a lapse of communication between staff as we were told to pay our extended check out upon request but instead we had to pay earlier than expected, thus disrupted our rest. The bathroom can be improved. Bidet system was by main switch and the bath water splatters from the bathtub to the floor easily. It’ll be better to use a curtain to avoid having extremely wet floor.

Huge variety of breakfast spread with very attentive staff. They were fast to sit us and clear our plates away. Generally staff was friendly. Frequency of lift was fast and the room was clean and comfortable. It’s walking distance to mid valley and there was an eatery located beside the hotel. Parking was ample.

Stayed in August 2025

The shower only had a rain shower, without any handheld shower head. Thankfully the water pressure was good.

The location, being next to The Mall @ Mid-valley Southkey, was simply great if you are looking for quality shopping. The next thing was the buffet breakfast - really one of the best I’ve come across at Malaysian hotels. It had variety and quality. Was such a delight! Gym and pool were nice too.

Stayed in August 2025

The shower drain area was a little stained

Location and OUTSTANDING breakfast

Stayed in August 2025

I think the air con not that cold

Good breakfast

Stayed in August 2025

Only rain shower available in the room, it is not convenient if you want to wash legs or not wanting to wash your hairs. No crispy roti prata : (

Excellent breakfast spread. Walking distant to Southkey mid valley mall . Manager Murthi was friendly, upon receive our feedback on the roti prata stall, don’t allow make to order, bulk produce and placed on heated tray. Roti prata is soggy and not nice. He immediately order freshly made one for us. There are specially premade wide variety of salads that individual box. Same goes to fruits which is a plus .

Stayed in August 2025

Aircon initially was not cold until it was fixed. Tv channels abit outdated - not a smart tv

Customer service is good- there was an issue with the aircon n technician came about 10-15 mins after n fixed the aircon. Very good location n not crowded. Breakfast spread was excellent. They helped to set up balloons for anniversary which i appreciated

Stayed in August 2025

It’s not wheelchair friendly. No ramp to go to the lobby from the entrance parking. The room’s quite small, difficult to manoeuvre with a wheelchair.

It’s new, clean and near to midvalley southkey. The breakfast has lots of varieties and delicious. My MIL eat a lot! The staffs were friendly too. They informed about the heavy crowd expected during breakfast and even reserve a table for us as my MIL is on wheelchair.

Stayed in August 2025

They only have a rain shower head, no wall mount or handheld.

The breakfast spread was good. Location is near Midvalley Southkey. The room size is decent.

Stayed in August 2025

I was hoping that the guest should be able to use the swimming pool for longer period and not start and stop at 7am-7pm as it is very restricting. The gym was okay but there is a drop along the alleyway to reach the gym and swimming pool, please level the floor as it is a safety concern in my opinion. I nearly twisted my ankle twice.

The spread of the breakfast was really good! I enjoyed my breakfast in the hotel as the # of variations was really good and tasty as well.

Stayed in August 2025

Limited bus service to Mid Valley Mall.

Near Mid Valley Mall, and fantastic breakfast spread.

Stayed in July 2025

Our room's heater was not working well at first but called the reception and they sent a technician to rectify the problem, all is good after. The water heater just a little confusing to use.

The interior, cleanliness and friendly staff. The room came with breakfast as well which made it even more worth it

Stayed in August 2025

NA

Breakfast

Stayed in July 2025

Sound proof not very good. Breakfast time Too much reserve table dont know for who.

First time stay at this hotel. Very convenience and the staff very friendly. Got welcome drinks complimentary. The bed the room smell good everytime back to the room. Breakfast very good love the nasi lemak rice style packaging. Open it and put all the ingredient.

Stayed in August 2025

In room entertainment - TV

The breakfast is excellent!

Stayed in August 2025

1. There is only rainshower in the bathroom, might not be an big issue but because of the low water pressure and inconsistent water temperature, it became a unpleasant bathing experience. 2. The aircon was not cold, although we had set the temperature to 20C and fan speed to highest. 3. For the price paid, we can get better hotel or homestay in JB.

The location of the hotel is near to Midvalley South key, but there is no direct walkway to the shopping center. Room was of decent size, and can accommodate 2 person. Breakfast varieties was very good, we had a good breakfast.

Stayed in August 2025

Unfortunately the pillows smelt of old sweat. The pillows were too big and it felt like my head was well above. The bathroom only has a shower head on the top. So not ideal if you do not want to wash your hair. Also, the water stagnated at the water hole and there was a pool of water after some time. Otherwise, it is a great place! Will definitely recommend.

The location and the space of the room.

Stayed in August 2025

Great Hotel great location The staff were very helpful Special mention to the Concierge Team they were Fantastic 🥰

Stayed in August 2025

Booked 3D2N stay with breakfast included. However, reception staff told us on the day of check-in that breakfast was only for one 1 out of the 2 days. After further review enquiry with the reception staff the next day, we were then informed that actually breakfast was included for 2 days. Best to check properly upon check in to avoid any miscommunication.

Location is good. Few minutes drive to Mid Valley Southkey.

Stayed in August 2025

The oily smell from the buffet breakfast is bad at the lobby area

Location was good and easy to find

Stayed in August 2025

Air conditioning could be colder. Maybe lack of maintenance?

Location and cleanliness outstanding

Stayed in July 2025

It seems the water heater is not functioning efficiently. I need to turn it on for a long time before the water heats up.

The choice of drinks and food for breakfast

Stayed in July 2025