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Reviews of OA ThE FACTORY AT BUKIT BINTANG

Lot 4.01 & 4.02, 4th Floor, Menara Hai-O, Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia

#7 of 83 B&Bs and Inns in Kuala Lumpur

Guests' Choice

Review score

Based on 1386 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Very central. Walking is easy to main points. The staff and owner are very nice. Quite a shared home feeling. The rooms are very dark and isolated from noise, best sleep in a while!

    Stayed in July 2025

  • Reviewed: 26 August 2025

    9.0
    A Friendly, Relaxing Home from Home in the Heart of KL.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The only minor negative point besides those mentioned already is that there are only two bathrooms for the whole hostel. Sometimes queuing is needed. Also, it would be good to provide bathroom slippers to use as the floors were usually wet.

    The staff were all friendly and helpful. The rooms, bathrooms and social areas were kept very clean. The beds were comfortable enough, though a little uneven and the pillows were rather lumpy. The beds had curtains, a light, a power socket with USB sockets, hooks with hangers and big lockers. The AC worked well, I asked for an extra blanket due to being cold at night time then was fine. I slept in the 5 and 10 bed dorms and preferred the 10 bed, as the 5 bed only had partial curtains and despite it being a smaller room, the AC didn't work so well. Towels were provided and the bathroom had good shampoo/shower gel and a steady supply of toilet rolls.The showers were hot and powerful, though the bathroom shelves could do with some maintenance to make them usable again. The location was great, in the heart of Bukit Bintang, close to lots of good eateries, public transport and malls. Overall would highly recommend staying here!

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    I really enjoyed my stay the place is extra clean thumbs up for that
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    They wasn't any microwave

    The place is really clean the staff is very friendly and helpful 😊

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Great location, staff, and beds.
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    I was disappointed with the state of the washrooms. They weren't very clean during my stay, and a few of the showers were not working properly.

    The location of OA was fantastic—close to everything I needed. The staff were incredibly friendly and helpful, and the beds were comfy. I really appreciated how spacious the lockers were, which made it easy to store my large backpack. Definitely recommend!

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Well located, clean room, comfortable bed

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Good
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t the fact that the washing machine is in the same room we live in

    Everything

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good for price
    • Leisure trip
    • Group
    • Bed in 5-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Wait for wc, staffs get in the room without asking

    Location, price

    Stayed in July 2025

  • Reviewed: 17 August 2025

    9.0
    My stay was just fantastic
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    Nothing to dislike about the property when facilities are available

    The staff was so friendly, so nice, we shared fun moments during my stay there, played Guitar and got to know each other as well as other travelers. This was the first experience for me at a Hostel and it was totally worth it. Thank you

    Stayed in August 2025

  • Reviewed: 15 August 2025

    9.0
    Recommended place
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    That they are fully booked often and I couldn't stay longer

    Staff and owner very nice, clean and comfortable. They have kind of capsules unit very comfortable, free water and use of the kitchen available. Good place to meet people.

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Perfect location+ Clean + Beware of one of the staff.
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    One of the people in charge made me sooo uncomfortable to the point that I didn't even want to stay there for a long time.

    I liked the location as it is so close to Jalan Alor, the comfort of the bed and the locker and the showers and how easy it was to check in and check out, and it has a kitchen and a socialising area.

    Stayed in August 2025

  • Reviewed: 10 August 2025

    7.0
    Good value central stay in Kuala Lumpur
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights

    Affordable accommodation centrally located nearby Bukit Bintang, Kuala Lumpur area. Walking distance to MRT station.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    9.0
    Awsome stay! Lovely people, quiet, clean, comfy bed couldn’t have asked for anything more
    • Leisure trip
    • Family with young children
    • Budget Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Was a little thrown off that the hostel was in the middle of a car park but I think this is hilarious and makes for a good story. Would have been nice to have a private bathroom in the triple room. But for that price I can’t complain.

    Everything was lovely and clean, staff were awesome, good aircon, bed was super comfy too.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Definitely will come back again.
    • Leisure trip
    • Solo traveller
    • Budget Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    thin walls

    Walking distance to malls and hawkers (Pavillion, Sungai Wang, Low Yat, metro station). Mr Yap so friendly and helpful.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    8.0
    Very good location
    • Leisure trip
    • Family with young children
    • Budget Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    1. Too noisy to sleep. People talking outside and you can hear everything inside your room, even they speak gently. 2. We booked 3 single beds but finally is 1+1, not the same as showed in picture.

    Location is very good. Lots of restaurants around, and the night food market you must not miss.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Best hostel i have ever been to!! Loved every day there!! ❤️

    Stayed in June 2025

  • Reviewed: 24 July 2025

    9.0
    Cool
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, comfortable bed, very clean, nice people, chill place, Wi-Fi works and pretty much that.

    Stayed in July 2025

  • Reviewed: 16 July 2025

    7.0
    Good for quick stays I guess
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Because I'm not a smoker and most of the people who were staying at that time were smokers, the place does have a bit of smoke smell (don't get me wrong, they DO NOT SMOKE inside the rooms, they do it outside of the hostel place.) just that, the smell gets picked up inside the rooms. The bathroom is only 1 I think so it could be a struggle for those who are almost going to the bathroom at the same time. It's good for me as someone who only spent 26 hours In kuala Lumpur as I have to fly out again but anyway, overall, it's still a decent place to stay at. The beds were comfortable for me though.

    I like the location. It's really good. It's a solid 7 out of 10 for me personally.

    Stayed in June 2025

  • Reviewed: 13 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Dormitory Room
    • Stayed 4 nights

    good location everything good

    Stayed in July 2025

  • Reviewed: 6 July 2025

    8.0
    Great Location and Privacy Bunks
    • Leisure trip
    • Solo traveller
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Great Location and Privacy Bunks

    Stayed in April 2025

  • Reviewed: 5 July 2025

    7.0
    Good but some improvements needed
    • Leisure trip
    • Solo traveller
    • Bed in 5-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    My bed was beside a window which let light in all night. The curtain on the bed was not great and there were only two bathroom/showers for everyone

    The location and value for money

    Stayed in June 2025

  • Reviewed: 12 June 2025

    9.0
    Very good Location in KL
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was oke could be cleaner.

    The location is great. A bit crazy that you stay in a parkhouse but the Location is very good for kl.

    Stayed in May 2025

  • Reviewed: 4 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Bed in 10-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Second time of stay
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    There’s always something happening in this hostel. When I back,wall art was completed. Big swing bench just had been made.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    8.0
    Buzzing area
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms were limited making you wait and the showers soaked the place. Also I'm pretty sure my 10 bed room had more than 10 beds, not an issue for me but I paid for a room with 10 beds and I think it had more than that

    Fantastic location near a buzzing area of Kuala Lumpur

    Stayed in May 2025

Showing 1 – 25

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