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Reviews of Nexus Resort & Spa Karambunai 4 stars

Off Jalan Sepangar Bay, 88993 Kota Kinabalu, Malaysia

#129 of 168 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 370 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.2

  • Location

    7.6

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    6.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 28 August 2025

    7.0
    Nostalgic place
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night

    Check-in was slow—although it was supposed to be at 3 PM, I only received my room key at 5 PM. Despite being an old resort, it has potential and could be quite nice with better maintenance of its facilities.

    It was a nostalgic stay, reminding me of when my parents used to bring us here as kids. A peaceful and uncrowded hotel with a bit of privacy—decent for a short stay.

    Stayed in July 2025

  • Reviewed: 25 August 2025

    8.0
    Disappointing as went partly for the spa and was my birthday
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Dirty spa needs deep clean very bad Nothing was working. masseur wore plastic gloves for massage not great No evening entertainment in main area No pool bar open beach bar very limited Last day took cushions off beach beds & refused us one

    Location is beautiful

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1 room service not good enough. no towel in the room. the staff take 1 hour to deliver it. 2 furniture is old~need to be renew 3 really far away from the town.

    1 natural environment,u will see a lot of animals 2 not in the town center. so quiet. and private nice beach 3 compare with other resort. price is affordable

    Stayed in August 2025

  • Reviewed: 30 July 2025

    6.0
    Good for a short stay, location is far from downtown
    • Leisure trip
    • Solo traveller
    • Borneo Garden Deluxe Double or Twin Room
    • Stayed 4 nights

    The room was old, specially the bathroom, overall this resort was old and lack of good maintenance. There were a lot of tourist groups, and a lot of guest with children.

    Right on the beach, clean beach, good breakfast buffet

    Stayed in July 2025

  • Reviewed: 18 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Borneo Garden Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The property needs further renovation. More food and restaurant choices. Lacked on basic offer of local fruit products, like mango's, bananas etc

    The resorts location Is beautiful

    Stayed in May 2025

  • Reviewed: 18 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Borneo Garden Deluxe Double or Twin Room
    • Stayed 1 night

    Breakfast crowded, Not much choices and food run out fast. No Tea Tarik only coffee. Not enough time for karaoke. Prefer private karaoke with family friendly. Renovation ongoing and call shuttle takes so long to arrived. I think during Holiday, Nexus need to add more staffs. Need to add lighting to lite the junction at the main junction from the main road. Don't like additional matters must buy breakfast.

    Nexus is improving compare to my previous stay. Love the promotional price. Clean Beach with good waves. Love the pools. Love the quite environment.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    We stayed for 6 nights and although it’s a little tired we would definitely come back to enjoy the improvements. Peace a
    • Leisure trip
    • Couple
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There was a lack of information. We arrived later in the evening, but only got told where to eat breakfast. There wasn’t an information pack in the room. We had to ask what building was open as the sunset bar was closed. We did discover Darlin darlin , but they offered limited snacks.

    We loved the location. The staff were friendly and helpful. Even though renovations are in full swing it didn’t detract too much from the gentle ambiance of the place. We enjoyed a short walk to the golf course and had a very nice lunch 🥗 Club sandwich 🥪 and a cold beer . The pool was lovely apart from what looked like an old jacuzzi which was full of mud and probably a host to mosquitoes…this was a shame

    Stayed in June 2025

  • Reviewed: 14 June 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Borneo Garden Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the facility a bit rundown and lack maintenance. Road access to this hotel is needing resurfacing urgentlh.

    quiet place and very nice sea view.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    8.0
    Overall very nice hotel and good experience - have a very relaxing holiday here.
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night

    Will be great if able to adjust the air cond to swing - as it is blowing directly to my face when sleep and make me feel very uncomfortable. I have to use a chair to manually adjust the vent and it's hard to do that. Our room is far from the lobby and my mum who is a bit old find it difficult to walk a few times a day from room to lobby / restaurant / beach and vice versa. Didn't know it's cheaper to book direct.

    Big spacious room with nice panorama ocean view

    Stayed in June 2025

  • Reviewed: 11 May 2025

    8.0
    Very nice and comfortable
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air bertakung di toilet

    Bilik luas dan selelsa

    Stayed in May 2025

  • Reviewed: 10 May 2025

    6.0
    A fine stay
    • Leisure trip
    • Solo traveller
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room I had was pretty smoky smelling and the breakfast was pretty rubbish but for the price it was absolutely fine

    The area was spectacular and I had one of the best massages of my life. All the staff were very accommodating and friendly and the pools and beach were stunning. Also the gift shop was very good value!

    Stayed in May 2025

  • Reviewed: 7 May 2025

    6.0
    Beautifull location but only very limited services available
    • Leisure trip
    • Couple
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 5 nights

    Throughout the stay, numerous dishes and beverages were frequently unavailable across restaurants, sometime even half of the items on the menu were unavailable. Also only under half of the restaurants at the resort were open.

    Very beautifull garden and resort area • Excellent beach cleanliness regarding sea debris. • Well-stocked resort shop. • Use of spa showers post-checkout, a valuable guest service.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    6.0
    is ok, location so for
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 2 nights

    location far from city centre.

    beach is beautiful。breakfast is good

    Stayed in May 2025

  • Reviewed: 28 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Borneo Garden Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Downside was the resort is under significant renovation which I was not aware of at time of booking and only realised upon arrival. We had to request room change as we were initially placed in the wing of the hotel that was under construction with work being undertaken between 8am and 6pm daily. The noise was too loud to remain in our room. The renovations also meant half of the restaurant’s and hotel services were closed. The resort, especially the pool have seen better days but the cost and the stunning views of the South China Sea and luxurious grounds full of monkeys and monitor lizards made up for this.

    The grounds of the resort were stunning and among the best locations of any resort I have stayed in the world.

    Stayed in April 2025

  • Reviewed: 21 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    1. Beds have sands 2. Bath towel has sweet tape 3. Toothbrush only been provided when requested 4. Plastic bins did not been provided.Cleaner said no plastic for bins. 5. Pool not clean

    The view

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Ocean Panorama Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Memorable.. thanks for the fantastic patisserie served.. thanks all..

    Stayed in April 2025

  • Reviewed: 3 April 2025

    7.0
    Room was great. Breakfast like hell
    • Leisure trip
    • Group
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is suoerb. The problem is the breafast. The food was suck. Have to wait a long queue. Suppose international hotel like u offered a lot of food like asian, malaysia. Chinese and international food. Like Pullman or Le Meridien. But u just offered menu like 3 star hotel. The coffee machine was broken. The pastry and desert are sucks. Please upgrade ur breakfast menu. Tq

    Stayed in April 2025

  • Reviewed: 31 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Borneo Garden Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Food

    Sceneries

    Stayed in March 2025

  • Reviewed: 18 March 2025

    8.0
    It was good for a szort holiday on the beach
    • Leisure trip
    • Couple
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are comfortable bit little bit old and would need some renovation.

    Location, area, garden, jungle, beach, staff

    Stayed in March 2025

  • Reviewed: 2 March 2025

    8.0
    Keep it up💪❤
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was Pleasant. The staffs were helpful. The resort were peaceful, beautiful and the scenery and beach was nice Keep it up and we hope to come again.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    8.0
    Maybe not coming back for more
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Facilities a bit old ,slippery bathroom ,not suitable to bring olders if taking higher room's (panoramic sea view)since need to walk along way before reach the rooms .N then there's a sight of dusty from outside our room ,in the carpet and at the balcony.We stayed at 8439 .Breakfast also taste not so good for a 4-5 star resorts.

    Majestic sea view from our rooms and calming Karambunai breeze.

    Stayed in February 2025

  • Reviewed: 17 February 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Limited food options and lacking staffs especially in the restaurant

    Comfortable, good views

    Stayed in February 2025

  • Reviewed: 29 January 2025

    6.0
    If the facilities were better maintained, the price would be reasonable because the whole place was beautiful and attrac
    • Leisure trip
    • Family with young children
    • Ocean Panorama Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is no staff to greet guests upon arrival at the main lobby. Maybe because this resort has been around for a long time, there are some equipment that is not working properly, such as the bathtub and lights. However, after notifying the reception, they sent maintenance staff to restore it.

    An interesting place for a relaxing holiday away from the hustle and bustle of the city. Beautiful private beach, swimming pool for children. Various activities are available for a certain fee. There is a stunning seaside golf course.

    Stayed in January 2025

  • Reviewed: 24 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Ocean Panorama Premier Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s very worn down and many things seem nice and pretty but if you look closer it doesn’t look that nice anymore. Many tiles at the pool are missing (sharp edges), the slide might hurt the kids, everywhere where metal is involved it is rusted. The rooms look nice but don’t look too closely on details… my guess is that there was no maintenance since the many years. That’s how it looks like. The noise in the room from the ac and fridge are very loud. The showerhead does not look very clean and hygienic and the ventilation in our bathroom didnt work. The pictures are probably taken many years ago.

    The personal were always friendly and eager to help. The pool is big and the beach is for guests only. Since it’s far from the city or next hotel there are no other people on the beach except the guests.

    Stayed in January 2025

Showing 1 – 25

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