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Reviews of Moon Hotel 4 stars

26, Jalan Perlis, 10400 George Town, Malaysia

#86 of 217 hotels in George Town

Guests' Choice

Review score

Based on 175 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.8

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 1 September 2025

    9.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular

    Comfortable and clean

    Stayed in August 2025

  • Reviewed: 28 August 2025

    9.0
    Great stay, just noticed a few of the staff weren’t very pleansanr sometimes. But apart from that everything was great.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff could make more of an effort to be more pleasant and smile.

    Great hotel, comfortable. Good location and clean.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    good place to stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    i get itchy on my first day arrived might be due to small dust on my pillow

    the coziness feeling and in the town

    Stayed in August 2025

  • Reviewed: 18 August 2025

    8.0
    Good place to stay for a short stay
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night

    N/A

    Simple & comfortable

    Stayed in July 2025

  • Reviewed: 17 August 2025

    7.0
    Central yet missing the excellence bits
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Fridge was not working. Not provided as stated in booking - bedroom slippers, shower cap, disposable shaver, cotton buds. Not fully sound proof. Bathroom and room is too small for 3 adults. Not enough space for luggage. No place for toiletries and no towel rack to dry towels in bathroom. Room was hot during the day and spoilt the fruits I bought.

    Classy boutique hotel with a Japanese decor vibe. Bed is hardy and comfortor is super soft and extremely warm. Aircond is cold and nice. Room is clean, water pressure is strong. Nice wooden table and sofa set. Toilet seat with warmer, all kinds of bidet and dryer. Water dispenser and microwave provided on every floor.

    Stayed in August 2025

  • Reviewed: 14 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    When we dropped something under the bed, we discovered a thick layer of dust. We asked for this to be cleaned. Unfortunately, they did not get around to cleaning it while we were staying. This can be detrimental to people who have asthma.

    Very comfortable, good location, pleasant staff.

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Great for value!
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom was quite small, the water leaked outside of the shower stall and tiles were quite slippery

    Everything was nice! Room was abit small but it had everything! It was clean and cozy and it had a room for three which was hard to find! My family and I had a great time. Location was ok.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location - it is a bit far out from the city main areas and the road where the hotel is located is not the nicest

    Nice and confortable room Very clean Modern design

    Stayed in August 2025

  • Reviewed: 31 July 2025

    9.0
    Great value for money, clean and comfy, very helpful staff
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Just had a problem with the shower overflowing into the bathroom but the staff came to help very quickly. Location is a little far from the city centre if you plan on walking everywhere. Otherwise Grab is cheap and will get you anywhere fast. Our room didn’t really have a view because the windows were above head level which was a shame.

    Very lovely boutique hotel. Clean and comfy. Doesn’t look like much on the outside but the king room was very spacious and had all the amenities you would need.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    8.0
    Loved this hotel
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Cupboard space, no shelves. No shelf in bathroom

    This is what is expected of a 3 star hotel. Clean well organised rooms, clean bedding and towels and a super comfy bed to sleep in. The rooms are small with not much room to store two people's luggage. The pros a very clean, well maintained room far outweighed the cons. I struggle to understand why a hotel puts a cupboard in the room with only one shelf so high above my head I cannot reach. Install shelves in the cupboard with a half length hanging space and everyone would be happy. Not much room to leave items in bathroom, a shelf would fix that!!! The Japanese toilet was so cool!!!!

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    HAPPY HAPPY HAPPY ...
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    Parking area could have been a little `smarter'.

    Pleasantly surprise - room though small but it was comfy and well equipped with iron, ironing board, hair dryer, etc. Not forgetting Netflix although we realized this when we were checking out.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    Really nice hotel. Very good price.
    • Leisure trip
    • Solo traveller
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Really really nice rooms with great facilities. Good location.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    A great hotel to stay, affordable and comfortable. Would like to stay here again in future
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Not walking distance to tourist attraction

    Very comfortable and spacious

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 2 nights

    Surrounding not much breakfast to eat. But is ok. Quiet environment. Just the sound break not that good. Can hear others talking next door.

    Clean bedsheet and environment. Staff are friendly and efficient. Check out easy and fast. I will comeback again.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    8.0
    Great location, love the microwave, friendly staff.
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The towels can be a bit unclean.

    Location was great, easy access to the lifts and nice lounge area with cooling air conditioning. Lots of bed space.

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really, as it delivered everything that was promised. Although a gym and onsite laundry service would further increase the convenience. Parking is available and mostly no issues but can get full.

    High-class, great presentation, excellent service, clean, value for money +++, and room service was superb.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    7.0
    Average. Penang is beautiful. Good food.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Average hotel. Rooms are small but clean. Location was clean.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Excellent for its value
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Facilities look like new and comfortable stay

    Stayed in July 2025

  • Reviewed: 1 July 2025

    8.0
    Great location, modern rooms
    • Leisure trip
    • Solo traveller
    • Deluxe Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Building smelt a bit smoky and was a bit noisy at night.

    Really convenient location, walking distance to central Georgetown, rooms were clean and modern. Staff were really helpful and friendly!

    Stayed in June 2025

  • Reviewed: 28 June 2025

    9.0
    worth the money, i highly recommend
    • Leisure trip
    • People with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted via mobile

    the space is pretty small, but it is still comfortable.

    it has everything we need in the room, very good facilities and cleanliness.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and comfortable

    Stayed in June 2025

  • Reviewed: 24 June 2025

    9.0
    It was very good and walking distance to a lot of places
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Safe was not working and not enough bright lights in the room

    Beds

    Stayed in June 2025

  • Reviewed: 9 June 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 5 nights

    not easy to get there for the first time , but easy to get around.

    Stayed in May 2025

  • Reviewed: 8 June 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The room didn't have windows.

    Very good and clean room for a super price

    Stayed in June 2025

Showing 1 – 25

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