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Reviews of Matata Hotel Kota Kinabalu

No.16, Second Floor, Jalan Pantai 88000 Kota Kinabalu Sabah, 88000 Kota Kinabalu, Malaysia

#33 of 168 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 207 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.1

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 1 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms can be a bit cramped if you have big luggage. There was some sort of leak in the toilet that we couldn't find the source of so there was always a puddle on the floor.

    Location is great - laundromat, malls, food all nearby. Facilities is nice and overall hotel is clean. Would definitely stay here again.

    Stayed in June 2025

  • Reviewed: 30 October 2024

    8.0
    But overall, it was a pleasant stay! I would return~
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The sound proofing ain’t great, so as I stayed on the lobby floor, you can hear people talking at the lobby waiting area

    Clean and it’s near to gaya street and Suria Sabah

    Stayed in October 2024

  • Reviewed: 14 July 2024

    8.0
    Very convenient location and clean
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Not enough clothes hangers. The loo seat didn’t stay up

    Stayed in July 2024

  • Reviewed: 3 June 2024

    8.0
    Value for money
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    location and the ambience

    The location, cleanliness, friendly staff and value for money.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Outsider easier access to room unit..a bid dangerous and the soundproof is not good,easier hear noisy from other outside the room.

    The environment is new and clean.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wall sound proof not that good, down got construction on going, if you're looking for a place which you stay 24/7 in the room for napping or relaxing then not really recommend. Got one smell in the room, I don't know how to describe like some damp thing store too long, if left the room without Aircon on might cause the smell unbearable.

    The location is great as its easy access to many hot spot and restaurant. Everything is walkable distance . Convenience store just below and few step toward the famous fatt kee restaurant ( not the fish head noodles restaurant) The lobby view is nice

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A good value place to stay .Very clean . Great position. Lovely staff .

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lights were a bit much tho.

    Love that the staff were very pleasant, and location is really convenient to get all kinds of food.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There was construction on the other side of the wall of my room. But they did change my room when I complained.

    Very clean and new.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Group
    • Superior Twin Room with City View
    • Stayed 1 night
    • Submitted via mobile

    It’s not that quiet in the room. We heard water of other rooms running and traffic noise.

    Location is great. Checking in and out were quick. Overall, it is a pleasant stay.

    Stayed in March 2024

  • Reviewed: 8 April 2024

    7.0
    good
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    i dont like how the hotel is not soundproof as the noise from the outside can easily heard from inside as well as the vehicle outside even though i stayed on the 4th floor. and the blinders, im a totally dark room sleeper so for me the blinders doesnt 100% blocks the light during the night. can say its 60% blocking the lights

    i like all, the toilet, the room, the location is very strategic!

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Comfortable enough stay in good location
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Room could have been a bit cleaner, we arrived to quite a few hairs on the floor of the room and bathroom, and around the bed They were never cleaned up even after the daily room service. We were given the room right next to the lobby and the noise on a few of the mornings was unbearable. There were large groups of tourists in the lobby, basically shouting at each other from 7am until 11am. They were opening and closing a door nearby and letting it slam every time. The reception did nothing to stop this noise. The road outside the hotel seems to have endless traffic at all times so be careful where you order taxis/grabs from.

    Comfortable bed, nice bathroom and the air conditioner worked well. Reception service was friendly and location was pretty good, some good food options around. The bed is on a platform, but feels like it’s kind of on the floor which would not be ideal if you have difficulty getting up and down.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Good!
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Got 蛾 and 蜈蚣 inside the room

    Clean, simple and good location

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Non

    Great hotel, twin bedroom is small. But clean and comfort bed. Just near main road. Bit noisy while sleeping

    Stayed in March 2024

  • Reviewed: 15 March 2024

    9.0
    Comfortable stay in a good location in KK
    • Leisure trip
    • People with friends
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    the 6 flights of stairs up to the lift. everything counts when you just climbed mt kk....

    location was great, a short 15 min drive from the airport was very convenient with grab. there were many food options and convenience stores downstairs, where we could easily buy a lot of last minute items. room was large for 3 ppl and comfortable. counter staff were nice!

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Not have parking or standby parking card for costumer.

    Clean and good for money

    Stayed in March 2024

  • Reviewed: 24 February 2024

    8.0
    Great stay if you stay for work or need a city centre place as base for excursions.
    • Family with young children
    • Triple Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Finding parking near the place might be a problem.

    We loved the location & convenience of shops, banks & eateries within walking distance.

    Stayed in December 2023

  • Reviewed: 10 February 2024

    8.0
    Great for solo travellers and small families. Strategic location, cozy room, clean, friendly staffs
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The wifi is a bit slow and keeps on disconnecting. My room was on the 3rd floor, maybe it's far away from the router. I don't know. I can get up to 40 mbps max and lower than 10 mbps at times. What's disappointing is even my cellular coverage couldn't even get 5G. I could only get 4G coverage with celcom at 30 - 40 mbps only. Don't know why. Other than this, I have no complaints.

    The place was so clean, neat and tidy. I like that the rooms aren't too big but still cozy. It has sufficient, modern and subtle lighting. I appreciate that. The shower, hot water and AC all functioned well. The staffs were so friendly and helpful. Especially the two ladies at the reception counter. I already felt like home. They greeted me politely and offered to keep my bag since I arrived early. The location is also strategic. Directly above 7E and other convenience stores, restaurants are just a stone's throw away.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 1 night

    nice and clean hotel

    Stayed in January 2024

  • Reviewed: 18 January 2024

    7.0
    Makes Me Groove!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights

    I booked a Queen Studio, and it could be newer in terms of maintaining the interiors. Another major drawback would be the water pressure at the showers. It's gotta be stronger than the existing. Kindly look into it.

    First impression counts, and the Front Officer - Vanessa is brilliant. She is friendly and simply helpful. The Management MUST consider a good pay raise for her. The location is absolutely convenient , smacked in the city center. I like the room very much but some of the interiors could be kept a lil' better. However, the bathroom is spacious for my unit.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Loud echo from other doors closing, early morning vacuuming could be abit noisy

    Cozy room

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 2 nights

    Difficult to find parking space if you are driving & the road in front of the hotel is always congested A bit of stairs to reach the lift to hotel lobby & rooms.

    Perfect location at the heart of KK city, walking distance to the Gaya Street Market, Handicraft Market and Todak Waterfront. Hotel is new so amenities are not dated, room of perfect size, water pressure is excellent. 7 eleven beside the hotel entrance. Will stay again!

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    Hotel is very nice apart from the parking issues.
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Parking is a hassle! Very hard to find parking spot, have to buy coupon and display on car otherwise you get fined (weekdays).

    New clean tidy hotel. Staff was welcoming & room was comfortable. Strategic location.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    Comfy.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Hard to find parking.

    Clean, strategic location.

    Stayed in December 2023

Showing 1 – 25

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