No lockable door for the sleeping pod.

Overall, great nap pod. Clean facilities. Friendly staffs.

Stayed in August 2025

I couldn't find the place. I may well have missed those instructions but for a weary traveller wandering around lost isn't ideal. I'll give the benefit of the doubt because I may have missed it. But basically get the lift to L2 in T1 and walk through the food court and you are there.

Staff were superb, if you just want somewhere convenient to get your head down for a few hours and take a shower this is ideal.

Stayed in August 2025

Nothing considering it is a capsule after all so very small. You can only sit there, you cannot stand there. Although it has plenty of space to sleep.

For a small capsule, everything in the capsule are thought through, you will have everything you need there-comfortabke bed, plenty of shelves, charges, tv, computer desk hidden in a panel, alarm clock, various lighting system. Absolutely brilliant reception staff, the lady was super sweet, friendly, explained how the hotel works. You will get slippers, toothpaste and toothbrush, earplugs, also locker with towels. The hotel has smart toilet (nice!) and great super clean shower. Also tea, coffee and water.

Stayed in July 2025

It was very clean and convenient for my long layover in Malaysia and it was so close to my boarding gate so I didn't have to panic about catching my next flight. It provided all the necessary amenities to refresh and get some rest.

Stayed in August 2025

Nothing

It was very clean and the staff were very nice and helpful.

Stayed in August 2025

No downside at all- very happy

Excellent customer service: even though I booked the wrong terminal (AGAIN) they transferred me to Landside effortlessly. Also accomodation was perfect as always, such a comfortable night with exactly the amenities needed for a refreshing break from connecting flights

Stayed in June 2025

Clean, easy check in and friendly staff

Stayed in July 2025

You can hear next door snoring

The place was clean and compact, but have everything you need

Stayed in July 2025

Nothing

Clean, quiet, great environment, the space, safety

Stayed in June 2025

Everything was perfect

Amazing!!!

Stayed in June 2025

Finding it.

Perfect if you have a long layover.

Stayed in June 2025

hotel staff sometimes get in and out using the restroom, their talk could be heard clearly during late night

clean, safe, extremely convenient if you need to catch a redeye plane

Stayed in May 2025

Excellent service. Was suppose to stay in transit area however too early to get in so they let me stay in the hotel outside transit area. Easy and really helpful check in.

Stayed in June 2025

Comfy bed in a roomy pod. Great welcome from the staff. Excellent at showing you around. Good shower facilities. Staff also good at ensuring other guests are quiet.

Stayed in June 2025

It was very warm in the pod and I did have to leave the shutter open a bit. The signs in the airport weren’t that clear to find the hotel

Super friendly staff and v nice touch to provide us with toothbrush, ear plugs and slippers

Stayed in June 2025

The staff at this hotel were incredibly welcoming and helpful throughout my stay

Neat and clean

Stayed in June 2025

There was another person near the capsule i was sleeping in had incessant coughing from 2am to 6pm. So i had distrupted sleep.

Clean beds, shower & toilet facilities, lockers to store belongings. Polite & helpful reception. Frequent cleaning by staff.

Stayed in May 2025

It was really convenient for my stay while I waited for my next flight. The cubicles are clean and have everything you need. Power sockets, lighting and a TV which you can stream from. The air con is nice and you can pull the shutters down for privacy. Shower and toilet facilities were clean and all worked efficiently. They provide you with a towel and slippers. Shampoo and shower gel are in the shower rooms.

Stayed in May 2025

None

Everything

Stayed in May 2025

There was nothing I didn't like. Very clean, very quite, very comfortable. I would stay again

Stayed in May 2025

Cleaner going up and down frequently.

Perfect for a quick transit! The bed was clean, quiet, and comfortable, just what I needed to recharge between flights. Staff were friendly and check-in was smooth and efficient. Great value for a short layover stay—would definitely book again!

Stayed in April 2025

Very nice and friendly staff. Clean rooms and facilities. The rooms were very quiet.

Stayed in May 2025

Not enough showers and toilets

After many hours of flying and with both ears completely blocked, I arrived at the airport hotel not in the best mood. But there was Thaba, greeting me with a warm smile and a lot of patience—exactly what I needed at that moment. The sleeping capsules were very comfortable, the lockers were acceptable, and although the bathroom felt quite small for so many people sharing it, the cleanliness was outstanding. There was always someone making sure everything was spotless. When it was time to check out, there was Thaba again—helping not only the guests but also people who seemed lost and just passing through. My sincere compliments to the team for having someone like Thaba. It’s those little details that truly elevate a company.

Stayed in April 2025

The location is great, the staff were friendly and there was tea and coffee. It was everything I needed for my long layover.

Stayed in April 2025