The elevators need checking, I almost got stuck in one. But apparently the hotel is in the process of doing a major overhaul and maintenance.

New refurbished rooms, very comfortable and clean.

Stayed in September 2025

The interior was nice

Stayed in August 2025

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- Newly furnished room with clean, modern perabot (pleasant surprise for a first Hilton experience). - Room cleanliness was excellent. - The mirror bathtub design was brilliant! I could comfortably monitor my kids playing in the tub from the bed, which is the main reason I chose Hilton PJ. - Price was very reasonable considering the facilities and experience. - Lobby scent was among the top 3 most fragrant I’ve experienced (alongside Lexis and Zenith Kuantan). - Didn’t get the chance to try in-room dining since it was only a one-night stay. - Skipped breakfast, though the restaurant looked beautiful and inviting (so can’t judge the food itself). Thoughtful gesture: I mentioned it was my kid’s birthday, and the hotel surprised us with a complimentary cake and a towel heart on the bed! It absolutely made my kids’ day.

Stayed in August 2025

Need car to go around the city.

The gym!

Stayed in July 2025

The only room that I stayed was a bit noisy. I’m not sure is it the elevator or the sound of an air conditioner since it was at 20th floor

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Stayed in August 2025

Check in is time consuming. I understand there are more group guests checking in, but there should be a better way to assist those people checking in with family for convenience.

Convenient spots to get find foods and grab snacks

Stayed in July 2025

The hotel is located about 25 minutes from KLCC, which makes it inconvenient for accessing the city’s main attractions. You will need to rent a car or rely on taxis.

Everything was excellent. I highly recommend staying at this hotel. The service is five-star, and the staff are fantastic—friendly, professional, and always ready to help.

Stayed in August 2025

Breakfast is good

Stayed in August 2025

All ok

OK

Stayed in August 2025

Bath water was yellow at first then after few rounds it subsided still light yellow but acceptable.

Breakfast is great, staff was very friendly and helpful.

Stayed in August 2025

Staff wasn't friendly during check-in

Room and breakfast choices are decent

Stayed in August 2025

As I was extremly tired from long journey and jet lag, slept in the morning and woke up at 10:34am. The breakfast service finishes by 1030. I have requested if I still could have some breakfast at 10:34 over telephone but I was told by stuff they wont be able offer any breakfast. I would appreciate if I could get some breakfast as my booking included breakfast.

Room was nice. bed was comfortable

Stayed in July 2025

The location is excellent, and the staff are very friendly and helpful. Special thanks to the Director of Operations, Mr. Sinan, for his outstanding support and cooperation during my stay. He is highly professional, as is his entire team.

Stayed in August 2025

None

This hotel is good, clean, and convenient in location.

Stayed in June 2025

Waiting time for lift too long

Stayed in July 2025

Only had two lifts working.

Nice big rooms and it was clean.

Stayed in July 2025

Lift only one working. Have to wait so long.

Breakfast n staff was very kind especially many thanks to Mr. Farid. He was very helpful and kind.

Stayed in July 2025

nothing

breakfast is do delicouss

Stayed in July 2025

Just mid day construction noise. The facility was under renovation.

Amazing and helpful staff. Spacious and comfortable room. Housekeeping services were great. The executive lounge view and services.

Stayed in July 2025

Honestly, there wasn’t much I didn’t like during this stay as the refurbishment was impressive. If I had to mention something, it would be that the parking area still feels a bit dated compared to the beautiful new interiors and it can be a little tight during peak hours. Also, while breakfast was good, it would be nice to see a few more local options in the spread. Other than that, everything else was excellent.

I recently stayed 3 nights at Hilton Petaling Jaya after not visiting for about 3 to 4 years and I was so impressed by how much the hotel has transformed. Everything looks fresh and new, from the lobby to the coffee house and especially the rooms. The room was beautifully refurbished, spacious and clean, with a modern design that made it feel comfortable and welcoming. I especially loved the bathroom - everything was new, bright and well-designed, with good water pressure and lighting. The breakfast spread was very good, with plenty of variety and quality ingredients. The coffee was great and staff were attentive in clearing plates and offering refills. The bed was firm yet comfortable and I slept like a log every night - one of the best sleeps I’ve had in a hotel recently. Overall, the food was good, the staff were courteous throughout my stay and the entire property felt fresh and welcoming. I would highly recommend Hilton Petaling Jaya now, especially if you haven’t been back in a while - it’s a huge improvement from before. Great job to the team for bringing the hotel up to this new standard.

Stayed in July 2025

Room are small

Location

Stayed in July 2025

Food. Time to get the food delivered for room service was so poor that nothing arrived within the hour of order

Location was good. However the crowding of the lobby was like a market place for construction labourers. I don’t know why but the lobby was crowded at most times with workers.

Stayed in July 2025

The bathroom is a wee bit small. The downside is that when the door is open, just a little space to walk in and walk out from the bathroom. Since space is limited, the hotel could have changed the door to sliding door instead.

Beautiful lobby and great swimming pool.

Stayed in July 2025

toilet is too small ..

stay here as nearby to my meeting place . overall experience is good . comfortable bed with soft pillow . good wifi and shower . toilet is too cramp for two person . toilet door design can be better space . is convenience for short stay and if you have own transport or grab everywhere ! is not for tourist stay ..

Stayed in July 2025