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Reviews of HIG Hotel 3 stars

Lot 1852, Jalan Penarak, 07000 Kuah, Malaysia

#7 of 41 hotels in Kuah

Guests' Choice

Review score

Based on 505 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Sea View
    • Stayed 1 night

    Nothing

    The location is superb. We did not take the breakfast in the hotel as we wanted to explore the eateries near Langkawi. The room is nice and comfy. They even provide the prayer mat, the telekung and the Alquran. We really appreciate and love it.

    Stayed in August 2025

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View
    • Stayed 1 night
    • Submitted via mobile

    Environment

    room is just nice...😁

    Stayed in July 2025

  • Reviewed: 15 June 2025

    8.0
    Alhamdulilah thanks for our services
    • Business trip
    • Group
    • Superior Hill View
    • Stayed 1 night

    breakfast kurang pilihan makanan

    room so far very good

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    I recommend this hotel
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Cleanness is not up to the level

    Location was very good, breakfast very good

    Stayed in June 2025

  • Reviewed: 3 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Strategic hotel location with various facilities and shops. Far from the beach but still in a calm state even though the city area. Travel to interesting locations is usually 15-20 km. Hey, you are on an island, even if you turn around you will find the same location in your vacation later. Lol.

    Stayed in May 2025

  • Reviewed: 31 May 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Sea View
    • Stayed 3 nights
    • Submitted via mobile

    A short walk across a busy road to buy food for lunch or dinner Pillows too Soft And Thin

    Calm atmosphere Parking is easy Breakfast was simple but nice Room service food was value for money but delicious

    Stayed in May 2025

  • Reviewed: 26 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Hill View
    • Stayed 2 nights
    • Submitted via mobile

    Location near to Kuah Town. The staff very helpful. Room quite big. For sure will stay here again.

    Stayed in May 2025

  • Reviewed: 11 May 2025

    9.0
    Marvelous
    • Leisure trip
    • Solo traveller
    • Superior Hill View
    • Stayed 1 night
    • Submitted via mobile

    None

    Acceptable

    Stayed in April 2025

  • Reviewed: 29 April 2025

    9.0
    Good location, good food, good crew and good room.
    • Business trip
    • Group
    • Deluxe Sea View
    • Stayed 3 nights

    The pillow....you can do better.

    Wide variety of food to choose of for breakfast. The jemput-jemput is a-must-try dish. As an islamic hotel, the room is equip with sejadah or prayer mate, telekung and quran. My room facing the MAHA Tower, just love it.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    Room a bit run down.

    Location. Friendly staff.

    Stayed in April 2025

  • Reviewed: 6 March 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Hill View
    • Stayed 1 night
    • Submitted via mobile

    Friendly receptionist and restaurant staff. Big bed. Spacious room. Good breakfast. Good value for money

    Stayed in March 2025

  • Reviewed: 14 February 2025

    8.0
    Good hotel for the price
    • Leisure trip
    • Couple
    • Deluxe Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit worn out, and there was some mold in the bathroom. The surrounding area is not the best, e.g. getting to MAHA tower requires walking on roads without sidewalks and passing by rather dirty abandoned territory.

    The staff was extremely friendly. The room was clean, the bed comfortable, and toiletries were provided. There is a large parking lot with plenty of free spaces, and some shops nearby. The MAHA tower is about a 10 min walk away. Please note that this is an Islamic hotel, which is even reflected in its logo. There are no restrictions for non-Islamic visitors, but it's something to be aware of. I was a bit surprised to realize this upon arrival, as I was wearing a short summer dress. While no one said anything, I was concerned about showing unintentional disrespect.

    Stayed in February 2025

  • Reviewed: 10 February 2025

    8.0
    Good budget hotel
    • Leisure trip
    • Couple
    • Superior Hill View
    • Stayed 1 night
    • Submitted via mobile

    Despite being a non-smoking room the room REALLY smelt like cigarettes perhaps from a nearby room or through the vents. Blasting the Aircon did help with this but the smell lingered.

    Very large room, nice bathroom and comfy bed. Good location for the airport and restaurants in Kuah.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Hill View
    • Stayed 3 nights
    • Submitted via mobile

    Housekeeping is only upon request!!

    The breakfast menu was good.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    9.0
    Quiet visit compensated by excellant service and clean
    • Leisure trip
    • Couple
    • Deluxe Sea View
    • Stayed 1 night

    It must be strongly be stated to guests that this is an Islamic hotel. You must abide strictly by the culture and religion…no alcohol consumed on premises and halal food .

    Clean and everything works

    Stayed in February 2025

  • Reviewed: 28 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room cleaning upon request

    Easy access to Jetty

    Stayed in January 2025

  • Reviewed: 26 January 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Hill View
    • Stayed 1 night

    superb location and comfortable

    Stayed in January 2025

  • Reviewed: 23 January 2025

    7.0
    Good but older
    • Leisure trip
    • Solo traveller
    • Superior Hill View
    • Stayed 2 nights

    It's a slightly older hotel and it will be due for a refresh soon.

    Decent big hotel with good breakfast and solid views. Not by the beach, but next to a discount warehouse with tons of cheap chocolate!

    Stayed in January 2025

  • Reviewed: 20 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Hill View
    • Stayed 2 nights
    • Submitted via mobile

    Near shopping places

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    Pleasant stay for a one night trip.
    • Leisure trip
    • Family with young children
    • Deluxe Sea View
    • Stayed 1 night

    My parents' room smelled moldy when we first entered. My father commented on the "cucur bawang" to the kitchen staff and chef as they were very hard and served cold however the chef seemed unable to accept his suggestions gracefully.

    Reception staff were very accommodating and allowed us to check out late so that we can perform our Zohor prayers. This was very helpful as I was travelling with senior citizens, and they need to get some rest prior to us flying back home. Room space is big enough for two person with luggage and shopping haul. Breakfast spread was good too, I honestly only expected to be served with fried rice and bread however was presented with more (nasi lemak, fried noodle, beef bacon, pau, salad, bread and buns, noodle soup, fruits with hot drinks and fruit juice). Pleasant surprise! Beds were surprisingly comfortable too and I was able to sleep through the night. You can reach the HIG complex in less than a minute by walking - shop chocolates to your heart's content!

    Stayed in January 2025

  • Reviewed: 14 January 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Load AC A bit worn out linen Window lock broken so a bit noisy from the road The hotel is just a bit old to my taste and the maintenance seems limited

    Big and clean room, nice view to the bay, helpful staff

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Ok, but an absolute alcohol ban (Muslim hotel) and some really miserable staff and guests made it not ideal for non-musl
    • Leisure trip
    • Couple
    • Deluxe Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast staff surly and unsmiling, really not pleasant people at all. Don’t work in customer service if you don’t like people!

    The room was clean, tidy and a good size

    Stayed in January 2025

  • Reviewed: 5 January 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Sea View
    • Stayed 1 night

    The hotel guest information booklet was actually blank!

    The room was very pleasant and comfortable, perfect for what I wanted.

    Stayed in December 2024

  • Reviewed: 27 December 2024

    8.0
    Okay
    • Leisure trip
    • Family with young children
    • Deluxe Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The room wall paints were chirping off and furniture are old. Do not have high expectations.

    Overall I would say it was ok. Staff were accommodating to our request

    Stayed in December 2024

Showing 1 – 25

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