I wish the hotel had an entrace at the other end of the property since our room was located at the other end of the property

The location, specially the view from the balcony

Stayed in August 2025

Good location, friendly stuff, very clean, spacious room

Stayed in August 2025

Breakfast was limited and no live tv channels

Good central location and accommodation spacious with good aircon

Stayed in August 2025

EVERYTHING. !! It was perfect and will definitely stay with them again.

Stayed in August 2025

N/A the only thing I would consider is the fact that there is no elevator in the building, so I wouldn't recommend to someone with mobility issues.

Everything: location, facilities, incredible staff,, breakfast etc.

Stayed in August 2025

Nothing worth to note.

Staff was attentive and responsive on checking-in, showing us to our room, and setting up the extra bed requested shortly after. Room was spacious and clean and bed and the double pillows provided was comfortable to sleep in. Breakfast was good with attentive staff service. Checking out was fuss-free and fast.

Stayed in June 2025

There are a few suggestions for improvement for your consideration: 1. To install shower curtains/ shower screens in your bathrooms. So that the bathroom floor is not wet after shower. 2. ⁠The water from shower head is spraying at different directions and make the bathroom floor wet. Need to replace with new one. 3. ⁠if the car porch gate is auto, will be more convenient. 4. ⁠The microwave looks dirty. Please clean it up. Thanks.

The whole house is exclusive for our use including Carpark lot. Though it is a bit of walking from the house to hotel for breakfast. But overall still ok.

Stayed in June 2025

The parking situation was tricky as there are limited spaces and require car owners to leave their car keys at the reception. Because the parking is behind the Suites, luggage has to be carried by hand through the property and across the street to the Hotel. It's not an issue if luggage is small but might be difficult if it's heavy or if you have many pieces of luggage. There's a reserved parking space at the front entrance where you could drop off bags. Perhaps this should be made clearer in the check-in information.

Spacious and comfortable. Nice traditional vibe on the furniture and fittings. Staff were friendly and helpful. Great location to access Jonker Street.

Stayed in June 2025

The carpark are quite limited in numbers. The price is on the high side considering the basic facilities and amenities provided in the room and the area of the hotel. The hotel does not have a reception staff located within the hotel but in the HQ hotel which is quite close to the hotel. It doesn't feel secure nor safe knowing that there was no security nor reception or staff on duties in the hotel, even past the hours, although it does provide access cardsl control the front access door. Also the bathroom floor including shower area will get slippery when it's wet as it is marble.

The breakfast varieties are good and tasty. The rooms are quiet and clean. The staffs are helpful and friendly. The location is convenient to go to Jonker Street with plenty of eateries around the area.

Stayed in May 2025

Stairs are difficult to navigate due to safety hazard, slippery, same colour etc. Layout was poor, stairs in room and TV location not the best. Unable to blackout the room.

We liked the cool architecture features, the location was very close to the centre. It was quiet and calm. Nice breakfast but limited options, mostly asian.

Stayed in May 2025

Very nice room, in perfect location

Stayed in May 2025

Everything was OK actually, but abit hard for my child to reach the sink as it was quite high and no hand held shower just a rain shower. If you are a light sleeper, see if you can get a room in the middle.

We slept in the Silk Suite. I liked the very good location, very comfortable beds and pillows, clean and spacious rooms, very polite and helpful staff. They even allowed us to check in earlier as the rooms were ready. Breakfast was at another of Heerens across the road and had a decent spread.

Stayed in May 2025

The quietness settled around you, soft and comforting, like stepping into your dream home."*

Stayed in May 2025

All good

Nicely modernised

Stayed in April 2025

Breakfast was not served in our accommodation

Breakfast was good a lot of choice

Stayed in April 2025

I stayed in your hotel previously. There was a back entrance which allows us to hang out to the Jonker Street easily. Hence, my husband and I were extremely disappointed at the closure of the back door. That short cut was great for people of our age and sheltered us from the hot weather. Hence, it does leads me to think if i should still chose your hotel as it is no more that convenience for us (at our age)

The room was great. Love the batik classic feel. Hence, made my HK friends to stay there too to experience the classic Nyonya feel & beautiful old layout of the building. Breakfast was good. Not sure if was the previous chef. The previous chef's food was extremely delicious.

Stayed in March 2025

Parking is a bit inconvenient as it is in another location and need to contact the hotel staff to collect the car if is in a garage. But they are very helpful so not a problem. Stairs are quite steep so need to be careful while going up and down. Overall very nice staying here.

Location is very near to all the places and very convenient. Picturesque interior design, and breakfast was super good. Room and bed are all comfy. Would highly recommend if you like a heritage style accommodation.

Stayed in December 2024

Booking or deposit money for RM200 which can't get it back immediately!!!

Good location

Stayed in March 2025

It was a great place to stay in. We had a fabulous room with a beautiful balcony overlooking the city

Stayed in January 2025

Rooms are spacious, clean, staff are polite and helpful. Food is good.

I have booked two rooms unit and the room is located upstairs, with two levels. As my legs are not as strong, climbing up down is kind of challenging. It will be good if toothbrush n toothpaste are provided in the room. Other than that, everything is just perfect.

Stayed in February 2025

Nothing

Lovely airy spaces. Quiet s as bd relaxing. Lovely staff. An excellent place.

Stayed in February 2025

The staff and the hotel were awesome and perfect.

Stayed in February 2025

There is no facility, else it will be perfect.

The staffs are very friendly and their food are all home cooked, but it meets my expectation. This location is convenient.

Stayed in January 2025

The breakfast options are limited—maybe because of Chinese New Year

Strategic location

Stayed in January 2025