8.1

Reviews of Hotel De' La Ferns, Cameron Highlands 4 stars

Batu 39, Jalan Besar, 39000 Cameron Highlands, Malaysia

  • Parimaladevi

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review

    The buffet breakfast needs more variety and the taste not so good

  • Stefania

    Reviewed: 5 September 2025 · Stayed in September 2025

    Verified review
  • Haniza

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review
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  • Sweety

    Reviewed: 3 September 2025 · Stayed in September 2025

    Verified review

    Beautiful property with beautiful views great staff and amazing breakfast

    Nothing

    Property response:

    Thank you so much for your kind words about your stay with us. We’re delighted that you enjoyed the beauty of our property and the views it offers 🌿. It also means a lot to hear that our team made a positive impression on you—we’ll be sure to share your compliments with them. We’re glad you loved the breakfast too, as we always aim to start your day with something special. Knowing there was nothing you didn’t enjoy is truly encouraging. We look forward to welcoming you back for another memorable stay with us. Best regards, The Team @ Hotel De'La Ferns

    Thank you so much for your kind words about your stay with us. We’re delighted that you enjoyed the beauty of our property and the views it offers 🌿. It also means a lot to hear that our team made a positive impression on you—we’ll be sure … Show more

    Hotel De' La Ferns, Cameron Highlands
    4 September 2025
  • Yeap

    Reviewed: 3 September 2025 · Stayed in August 2025

    Verified review

    My room 301 A lot of noise from outside vehicle This room is really not suitable for guests Next day l ask for another room 308

    Property response:

    Thank you for sharing your experience with us. We truly appreciate your feedback and are glad that our team could move you to Room 308 the next day for a more comfortable stay. We understand how important restful sleep is, and we’re sorry Room 301 was affected by outside vehicle noise. For added comfort, we also provide complimentary earplugs to help reduce disturbances 💤. Your input helps us improve, and we’d love to welcome you back to enjoy the quieter rooms and the peaceful surroundings of Cameron Highlands. Best regards, The Team @ Hotel De'La Ferns 🌿

    Thank you for sharing your experience with us. We truly appreciate your feedback and are glad that our team could move you to Room 308 the next day for a more comfortable stay. We understand how important restful sleep is, and we’re sorry R… Show more

    Hotel De' La Ferns, Cameron Highlands
    4 September 2025
  • Woody

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Breakfast Need more variety of food

    Bath room not seniors friendly Must have more than one elevator

    Property response:

    Thank you for choosing Hotel De’La Ferns and for taking the time to share your thoughts. We appreciate your feedback on breakfast variety and will be working to offer more choices for a better start to the day. We’ve also noted your concern about senior-friendly bathrooms and will look into ways to improve accessibility. As for additional elevators, this is a major infrastructure change, but your feedback helps us consider it for future renovations. We truly hope to welcome you back soon 🌿. Best regards, The Team @ Hotel De’La Ferns

    Thank you for choosing Hotel De’La Ferns and for taking the time to share your thoughts. We appreciate your feedback on breakfast variety and will be working to offer more choices for a better start to the day. We’ve also noted your concern… Show more

    Hotel De' La Ferns, Cameron Highlands
    4 September 2025
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  • Siti

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 27 August 2025 · Stayed in July 2025

    Verified review
  • Dr

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Great location

    Property response:

    Dear Valued Guest, Thank you so much for sharing your feedback with us! 🌿 We’re delighted to know that you enjoyed our great location and found it convenient for your stay. It truly means a lot to us when our guests appreciate what we strive to offer. We hope to welcome you back soon for another relaxing and memorable experience at Hotel De’La Ferns. Your next visit will be just as pleasant, if not even better! Best regards, The Team @ Hotel De’La Ferns 🏡

    Dear Valued Guest, Thank you so much for sharing your feedback with us! 🌿 We’re delighted to know that you enjoyed our great location and found it convenient for your stay. It truly means a lot to us when our guests appreciate what we stri… Show more

    Hotel De' La Ferns, Cameron Highlands
    28 August 2025
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  • Taha

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Comfy beds, good breakfast, great location.

    Noise coming from the nearby room when they use the toilet.

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us 🌿. We’re delighted to hear that you enjoyed our comfy beds, good breakfast, and the great location of Hotel De’La Ferns. However, we truly apologize for the noise disturbance from the nearby room when the toilet was used. Your feedback is valuable, and we’ll look into this issue to improve our guests’ comfort. We truly appreciate your support and hope to welcome you back for an even better and more relaxing stay next time 😊. Best regards, The Team @ Hotel De’La Ferns

    Dear Valued Guest, Thank you for sharing your feedback with us 🌿. We’re delighted to hear that you enjoyed our comfy beds, good breakfast, and the great location of Hotel De’La Ferns. However, we truly apologize for the noise disturbance f… Show more

    Hotel De' La Ferns, Cameron Highlands
    25 August 2025
  • 7.0 Good
    Har

    Reviewed: 24 August 2025 · Stayed in June 2025

    Verified review
  • Masturah

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    Suzanne

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Sara

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Cheryl

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    The staff is what made the whole experience enjoyable at this location. They catered to my every need including shipping a sweater that I left behind. They were very attentive in the dining room and when I needed something delivered to my room. The breakfast buffet was excellent. I don’t know the gentleman’s name who ran the dining room but his service was impeccable. It was a short distance away from the tea plantations.

    My room was atrocious. I thought that all of the rooms had a “vintage” vibe until I saw my neighbors room which was fully renovated. My room was dark with very cheap, dim lighting. Some of the furniture should have been discarded. The mattress was old and not supportive. I got lower back pains from sleeping on it. It’s too bad because the service from every staff member was impeccable. I would highly recommend this hotel only if you check out the quality of the room that the front desk is assigning to you. I wish I would have done that.

    Property response:

    Dear Valued Guest, Thank you so much for sharing your experience with us 🌿. We're delighted to hear that our team made your stay enjoyable and that you appreciated their attentiveness, from helping with your sweater to providing excellent dining service and a satisfying breakfast buffet. We're also glad you enjoyed our location near the tea plantations. We’re truly sorry, however, that your room did not meet your expectations. Your feedback on the lighting, furniture, and mattress is invaluable, and we’ll address these concerns seriously. We hope to welcome you back for a much-improved stay next time. Best regards, The Team @ Hotel De'La Ferns

    Dear Valued Guest, Thank you so much for sharing your experience with us 🌿. We're delighted to hear that our team made your stay enjoyable and that you appreciated their attentiveness, from helping with your sweater to providing excell… Show more

    Hotel De' La Ferns, Cameron Highlands
    25 August 2025
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  • Razlan

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Clean and spacious room. Friendly staff. Well located between Tanah Rata and Brinchang towns. There is a steamboat restaurant next to the hotel. You have a convenient store at Shell station (with Fuel Shack) across the road. The weekend night market also not far from the hotel.

    Generally, none.

    Property response:

    Dear Valued Guest, Thank you so much for your kind review! 🌿 We’re delighted to hear that you enjoyed our clean and spacious room and found our staff to be friendly — it truly means a lot to us. We’re also glad you appreciated our convenient location between Tanah Rata and Brinchang, with nearby attractions like the steamboat restaurant, convenience store, and weekend night market. Your positive feedback motivates us to keep delivering the best experience for our guests. We hope to welcome you back soon for another enjoyable stay! 😊 Best regards, The Team @ Hotel De'La Ferns

    Dear Valued Guest, Thank you so much for your kind review! 🌿 We’re delighted to hear that you enjoyed our clean and spacious room and found our staff to be friendly — it truly means a lot to us. We’re also glad you appreciated our convenie… Show more

    Hotel De' La Ferns, Cameron Highlands
    25 August 2025
  • Masaki

    Reviewed: 20 August 2025 · Stayed in June 2025

    Verified review
  • Rehana

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Lovely breakfast included and hotel restaurant decorated well.

    Nothing

    Property response:

    Dear Valued Guest, Thank you so much for sharing your feedback with us! 🌿 We’re delighted to know that you enjoyed the lovely breakfast included with your stay and that you appreciated the decoration of our hotel restaurant. Your kind words truly motivate us to keep providing the best experience for our guests. We hope to welcome you back soon for another relaxing stay and to serve you more delicious breakfasts in our beautifully decorated setting. 🍽️ Best regards, The Team @ Hotel De'La Ferns

    Dear Valued Guest, Thank you so much for sharing your feedback with us! 🌿 We’re delighted to know that you enjoyed the lovely breakfast included with your stay and that you appreciated the decoration of our hotel restaurant. Your kind word… Show more

    Hotel De' La Ferns, Cameron Highlands
    25 August 2025
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  • 7.0 Good
    Junaid

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Assid

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Great location with nice Mountain View’s from back of the hotel. Great restaurant serving a good selection of local and western dishes, including the local steam boat meal experience. Great selection of local organized trips to the tea plantation and mossy forest.

    Too close to the main road, so may be annoying for people at front of hotel.

    Property response:

    Dear Valued Guest, Thank you for sharing your experience with us 🌿. We’re so glad you enjoyed our great location with the beautiful mountain views, as well as the variety of dishes at our restaurant, including the local steamboat experience. It’s also wonderful to hear you appreciated the organized trips to the tea plantation and mossy forest. We truly value your note on the rooms near the main road and are glad our team promptly assisted in changing your room. Your feedback means a lot, and we’d love to welcome you back for another memorable stay. Best regards, The Team @ Hotel De’La Ferns

    Dear Valued Guest, Thank you for sharing your experience with us 🌿. We’re so glad you enjoyed our great location with the beautiful mountain views, as well as the variety of dishes at our restaurant, including the local steamboat experienc… Show more

    Hotel De' La Ferns, Cameron Highlands
    19 August 2025
  • Haniff

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Love the breakfast... location not to far from kea farm.. the staff so helpful n friendly...

    Property response:

    Dear Valued Guest, Thank you so much for sharing your experience with us 🌸. We’re delighted to hear that you loved the breakfast, as our team takes pride in preparing a spread that leaves you satisfied to start the day. It’s also wonderful that you found our location convenient to Kea Farm, making your trip more enjoyable. Most of all, we’re so glad our helpful and friendly team made a positive difference during your stay. Your kind words truly mean a lot, and we can’t wait to welcome you back for another warm and memorable visit. Best regards, The Team @ Hotel De’La Ferns

    Dear Valued Guest, Thank you so much for sharing your experience with us 🌸. We’re delighted to hear that you loved the breakfast, as our team takes pride in preparing a spread that leaves you satisfied to start the day. It’s also wonderful… Show more

    Hotel De' La Ferns, Cameron Highlands
    16 August 2025
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  • Maz

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    A Wonderful Stay – Highly Recommended! From the moment we arrived, the experience was seamless. Check-in was smooth and efficient, setting the tone for a relaxing stay. The weather was pleasantly cool, which made exploring the area even more enjoyable. The hotel’s location is ideal—quiet, peaceful, and away from the hustle and bustle, yet still conveniently accessible. Our room was impressively spacious and featured not one, but two balconies offering stunning views of the surrounding landscape. It was the perfect spot to unwind and take in the serene atmosphere. Dining at the hotel was a standout experience. The restaurant staff were exceptionally polite and attentive, with special mention to the F&B Manager, Mr. Rajoo and Ms Aqillah (unsure, if i got her name incorrect but she's an indian muslim lady who is 6-months pregnant) who worked tirelessly throughout. Despite being short-handed during our visit, he was hands-on and supportive, ensuring guests were well taken care of. His leadership and dedication truly made a difference. The breakfast spread was generous, offering a wide variety of options to suit every palate. Every meal we had at the restaurant was delicious—flavorful, well-presented, and satisfying. Overall, this hotel exceeded our expectations in every way. From the tranquil location to the outstanding service and fantastic food, it’s a place I would highly recommend to anyone looking for a memorable and comfortable stay.

    The hotel only has one lift!

    Property response:

    Dear Guest, Thank you so much for your wonderful review 🌸. We’re truly delighted to hear that your check-in was smooth and that you enjoyed the cool weather and our peaceful location. It’s great to know the spacious room and double balconies gave you the perfect place to relax and take in the views. We’re especially grateful for your kind words about our restaurant team, particularly Mr. Raju and Ms. Aqilah—your recognition means a lot. We’re glad you enjoyed the generous breakfast and delicious meals too. Noted on the single lift, and we truly value your feedback. Best regards, The Team @ Hotel De’La Ferns 🌿

    Dear Guest, Thank you so much for your wonderful review 🌸. We’re truly delighted to hear that your check-in was smooth and that you enjoyed the cool weather and our peaceful location. It’s great to know the spacious room and double balconi… Show more

    Hotel De' La Ferns, Cameron Highlands
    16 August 2025
  • Marco

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Position

    Restaurant, very bad.

    Property response:

    Dear Guest, Thank you for sharing your feedback with us. We are glad you appreciated our hotel’s position, as we do strive to offer a convenient and peaceful location for our guests 🌿. However, we are truly sorry to learn that your experience at our restaurant was very disappointing. Your comments are taken seriously, and we will review this with our team to improve both quality and service. We value your input and genuinely hope to welcome you back for a much better dining experience alongside the comfort of our location. Best regards, The Team @ Hotel De’La Ferns

    Dear Guest, Thank you for sharing your feedback with us. We are glad you appreciated our hotel’s position, as we do strive to offer a convenient and peaceful location for our guests 🌿. However, we are truly sorry to learn that your experie… Show more

    Hotel De' La Ferns, Cameron Highlands
    16 August 2025
  • Rosnita

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Its kinda old but well managed

    limited lift

    Property response:

    Dear Guest, Thank you for sharing your feedback with us. We truly appreciate your kind words on how the hotel is well managed, as our team works hard to maintain comfort and cleanliness for all our guests 😊. We also take note of your comment regarding the limited lift and understand how this may have affected your convenience. Your feedback is very valuable and helps us improve further. We hope to have the chance to welcome you back again and provide you with an even better experience on your next stay. Best regards, The Team @ Hotel De’La Ferns 🌿

    Dear Guest, Thank you for sharing your feedback with us. We truly appreciate your kind words on how the hotel is well managed, as our team works hard to maintain comfort and cleanliness for all our guests 😊. We also take note of your comme… Show more

    Hotel De' La Ferns, Cameron Highlands
    16 August 2025
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  • Sukhvinder

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    The rooms, the family room is excellent for my family

    No bar

    Property response:

    Dear Valued Guest, Thank you for sharing your feedback with us. We’re delighted to hear that you found our family room excellent and that it suited your family’s needs so well 😊. Your comfort is always our priority, and we’re glad we could provide a space you enjoyed. We also appreciate your note regarding the absence of a bar. Your comments help us understand what our guests value most, and we’ll keep this in mind as we continue to improve our facilities. We look forward to welcoming you and your family back again soon! Best regards, The Team @ Hotel De’La Ferns

    Dear Valued Guest, Thank you for sharing your feedback with us. We’re delighted to hear that you found our family room excellent and that it suited your family’s needs so well 😊. Your comfort is always our priority, and we’re glad we could… Show more

    Hotel De' La Ferns, Cameron Highlands
    11 August 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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