Nothing

Beautiful property with beautiful views great staff and amazing breakfast

Stayed in September 2025

My room 301 A lot of noise from outside vehicle This room is really not suitable for guests Next day l ask for another room 308

Stayed in August 2025

Noise coming from the nearby room when they use the toilet.

Comfy beds, good breakfast, great location.

Stayed in August 2025

My room was atrocious. I thought that all of the rooms had a “vintage” vibe until I saw my neighbors room which was fully renovated. My room was dark with very cheap, dim lighting. Some of the furniture should have been discarded. The mattress was old and not supportive. I got lower back pains from sleeping on it. It’s too bad because the service from every staff member was impeccable. I would highly recommend this hotel only if you check out the quality of the room that the front desk is assigning to you. I wish I would have done that.

The staff is what made the whole experience enjoyable at this location. They catered to my every need including shipping a sweater that I left behind. They were very attentive in the dining room and when I needed something delivered to my room. The breakfast buffet was excellent. I don’t know the gentleman’s name who ran the dining room but his service was impeccable. It was a short distance away from the tea plantations.

Stayed in August 2025

Generally, none.

Clean and spacious room. Friendly staff. Well located between Tanah Rata and Brinchang towns. There is a steamboat restaurant next to the hotel. You have a convenient store at Shell station (with Fuel Shack) across the road. The weekend night market also not far from the hotel.

Stayed in August 2025

Nothing

Lovely breakfast included and hotel restaurant decorated well.

Stayed in August 2025

Love the breakfast... location not to far from kea farm.. the staff so helpful n friendly...

Stayed in August 2025

The hotel only has one lift!

A Wonderful Stay – Highly Recommended! From the moment we arrived, the experience was seamless. Check-in was smooth and efficient, setting the tone for a relaxing stay. The weather was pleasantly cool, which made exploring the area even more enjoyable. The hotel’s location is ideal—quiet, peaceful, and away from the hustle and bustle, yet still conveniently accessible. Our room was impressively spacious and featured not one, but two balconies offering stunning views of the surrounding landscape. It was the perfect spot to unwind and take in the serene atmosphere. Dining at the hotel was a standout experience. The restaurant staff were exceptionally polite and attentive, with special mention to the F&B Manager, Mr. Rajoo and Ms Aqillah (unsure, if i got her name incorrect but she's an indian muslim lady who is 6-months pregnant) who worked tirelessly throughout. Despite being short-handed during our visit, he was hands-on and supportive, ensuring guests were well taken care of. His leadership and dedication truly made a difference. The breakfast spread was generous, offering a wide variety of options to suit every palate. Every meal we had at the restaurant was delicious—flavorful, well-presented, and satisfying. Overall, this hotel exceeded our expectations in every way. From the tranquil location to the outstanding service and fantastic food, it’s a place I would highly recommend to anyone looking for a memorable and comfortable stay.

Stayed in August 2025

limited lift

Its kinda old but well managed

Stayed in August 2025

No bar

The rooms, the family room is excellent for my family

Stayed in August 2025

never provide hand towel and no lock for balcony door

Stayed in August 2025

Breakfast really needs improvement. One day it was excellent, the other day totally rubbish.

The room was very clean, spacious and with a very good view.

Stayed in July 2025

The towels needs to be changed

The people are really friendly and helpful and the place was clean and green. The landscaping was well maintained

Stayed in July 2025

During breakfast I noticed the coordination between the serving and the kitchen team can be improved further so that the guests will not experience empty food at buffet line with no glasses and plates. Food and dinner wares should be replenished on time. I did not see any games/play room for children and adult to occupy their time in case they are not able to venture out because of the weather.

Breakfast was good. Good attempt to provide international breakfast spread. If fish curry or sambal tumis comes with the pratas that will be superb. Rooms are well kept and clean and the location of the hotel is good for those who prefer quiet and peaceful stay.

Stayed in July 2025

Furniture and especially bathroom could do with a refresh. Looks faded. Breakfast was OK, I think if you stayed for a while would get monotonous. And no overhead lighting was annoying.

Loved the location and had all amenities in the rooms. Rooms were large and clean. Staff very friendly and helpful. Great restaurant, ate there twice.

Stayed in July 2025

My room had a musty odour and I noticed small spots of black mould on the ceiling over the bathroom sink and desk. When I complained, they sent someone to spray scent to disguise it. It was late at night so I didnt push it. It would have been nice to be contacted the next day to be offered a new room. Anyway, I was only there for 2 nights and my schedule was full on. It was room 511 on the 5th floor. My friends on the 3rd floor had no issues. I think they need to thoroughly clean the walls and ceiling that room.

The on site restaurant was actually quite good. Very convenient for dinner after a long day battling traffic jams (yes, in Cameron Highlands!). The puri was taaty and presentation was good. My room was big and spacious and the bed was but see below.

Stayed in July 2025

Food very simple. Should have more variety. But staff is excellent.

Clean and all staff very friendly and helpful

Stayed in June 2025

Good and comfortable

Stayed in April 2025

Toilet is a bit old, tiles are stain. Shower button is loose.

Good location. Family suit can cater for 6 pax. However it is near the main road and it can be noisy.

Stayed in June 2025

firstly, the hotel seems a little old, there is only 1 elevator. the ceiling of the toilet is not straight especially at the shower area. secondly, there are only standing fans available. would be better if there are heaters as the room gets cold in the middle of the night. thirdly, the walls between other rooms are thin. we are able to hear the other rooms easily.

the staffs are warm and friendly, room is clean and comfortable, breakfast is delicious and has a big parking area.

Stayed in June 2025

Facilities a bit old and better have an upgrade.

Staff very friendly and responsive.

Stayed in June 2025

we can smell some damp smell when we enter the room. bathroom

room was spacious.. We arrive the hotel in the evening, so we decided to have steamboat at the hotel restaurant.. steamboat is very nice and big portion.. the hotel staffs are very nice and friendly. they even give my baby some snacks. the breakfast was nice also. we requested baby cot for my baby and they send to use very fast

Stayed in May 2025

Need in room to Paint or clean the doors, esp. Bathroom door which is catching moss or fungus growth. Furniture may need to be updated Free tv channels

Staff, location. Reception

Stayed in June 2025

Nothing

The calmness ..very peaceful ..nice rooms .nice view ..the staff was excellent I complain about the breakfast once .second day they manage all my complains ..really like how they are very care ❤️

Stayed in June 2025