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Reviews of CU Boutique Hotel 2 stars

Block A, Segama Complex, 7 & 8, Lorong Segama Pusat Bandar Kota Kinabalu, 88800 Kota Kinabalu, Sabah, 88800 Kota Kinabalu, Malaysia

#117 of 168 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 108 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.5

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 15 August 2025

    7.0
    Good value for money.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No elevators

    Clean and safety on top

    Stayed in August 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Location

    Stayed in July 2025

  • Reviewed: 19 February 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No lift so it not suitable for senior citizen or people with leg problems

    Staff friendly and helpful

    Stayed in February 2025

  • Reviewed: 28 July 2024

    8.0
    Lovely little place :)
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    More choice for breakfast.

    Loved this place. Location was great, near to lots of night markets and the seafront. Staff were friendly and helpful. Clean sheets everyday, bedroom was nice and well looked after. Would definitely recommend.

    Stayed in July 2024

  • Reviewed: 29 April 2024

    9.0
    clean hotel love it
    • Business trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    toilet exhaust fan is not working. i informed them to fix it. a bit noisy becoz of the location near to the main road.

    overall cleanliness is awesome .. toilet 95% clean. smells good. staff friendly and welcoming.

    Stayed in February 2024

  • Reviewed: 23 March 2024

    9.0
    Friendly, efficient, good location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Clean and comfortable

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Family Room
    • Stayed 1 night
    • Submitted via mobile

    Public parking...no spesific parking for hotel

    Location very strategic

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Good. super clean. Hopefully the service is consistently good
    • Leisure trip
    • People with friends
    • Deluxe Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much place to hang cloth.

    The scent of the room

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The reception was very modern looking but the rest of the hotel looked in need of renovation.

    Very good location for exploring the city. Ferry port is very close. Only a few minutes from the night market with delicious food options.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    A good location for good food lovers
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The heavy traffic noise as the Hotel is located next to the main road.

    The location is at the city center, near to the airport and you can find a lot of famous food & beverages outlets within walking distance. The Hotel allowed us to store our luggage after check-out as we are taking a night flight back to hometown. The Hotel does not have a lift. However, a male staff is polite and kind and helped us to carry down our heavy luggage from the reception which is located at the 1st floor.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Tv channel, the water flow for shower

    Room size, wifi network works well

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Good reception, clean room and close to everything!
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Helpful staff, good location, close to promenade and markets, nice hot shower, clean! Good value!

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Channel TV only one can watching

    Room clean n staff good smile

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    It suited my purpose

    Location was perfect. Simple but clean rooms

    Stayed in January 2024

  • Reviewed: 7 January 2024

    9.0
    A suprise to be sure - but a welcome one
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I was travelling on a budget, so I expected the "you get what you pay for" scenario... with this in mind, the room was a lot better than I had anticipated. During my stay, some of the rooms were getting renovated - so I think any issues I had will be improved soon, the main room was fine, just needs a little more furnishing (bed side table / chest of drawers) and a wee touch of paint for wear and tear on the walls. The bathroom needs some updating, but it functions very well, free toiletries were provided, and it was very clean.

    The staff were very welcoming and friendly, anytime I had any difficulty - they were happy to help and be as accommodating as they could be. The rooms are spacious and the air conditioning was very good for those hot days - also, wifi speed was very good. The hotel was also well equipped to facilitate beverages if required, having a drinks freezer near reception and a cute takeaway coffee shop downstairs. The hotel location was perfect for me, near Jesselton Point for Island hoping, near plenty of stores, restaurants, and tour shops for excurrisions. Definitely would recommend this hotel if travelling with a budget, they have great staff and a great location.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    gave me early check in and late checkout

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    it has no lift to go up with my luggage and baby stroller.

    I like that the place is easy to reach the durian market, suria mall. the room is nice yet it has a simple design.

    Stayed in January 2024

  • Reviewed: 12 December 2023

    8.0
    The location is very good , closed to durian, suria sabah mall, filipin market
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No refrigerator , bed and pillow not comfy.

    I like the concept of the stairs at the entrance to my room. Have a little bit of exercised after jalan makan makan. Staff is very friendly and helpfull

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    It was ok
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Tv channel not working well (signal problem), replace new aircond (not cold and old model aircond)

    Friendly staff

    Stayed in November 2023

  • Reviewed: 29 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Basically nothing Maybe some people dont like that the hotel doesnt have a lift but that is a small matter for us 😂 The staff also offered to bring our belongings up/down. Suggestion: To install towel rail somewhere else in the bathroom (i.e behind the door) instead of under the sink 😊

    - spacious n clean room. Looks like newly renovated space. - very strategic location. Walking distance to todak waterfront, pasar filipine, suria sabah mall, pasar malam & other convenience store. No need to worry about finding foods and stuffs. We had a very pleasant stay walking around for 2 days before our hike to Gunung Kinabalu. - Friendly & helpfull staff. Met 3 of them ( forgot the name) but all were welcoming. They also allowed us to leave our belongings under their care for 2 days. Those things that we didnt wanna bring to the hike. Tq so much! - they have their own small coffee shop at the entrance with 10% disc for in house guest. Tried their mocha iced, it was nice!

    Stayed in November 2023

  • Reviewed: 13 November 2023

    7.0
    Good
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Location, cleanliness and the friendly staff

    Stayed in November 2023

  • Reviewed: 5 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The carpet floor in the room smell like hapak, and easily wet.. but acceptable lah since on budget and only for short stay

    Walk distance to waterfront, friendly and helpful staff, clean hotel, cheap

    Stayed in November 2023

  • Reviewed: 26 October 2023

    7.0
    Good
    • People with friends
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No lift

    Location , easy to get foods.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    6.0
    Ok for the price
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Strategic location

    Stayed in October 2023

Showing 1 – 25

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