This is not at all the fault of the hotel, and they do mention this once you have booked, but if you are arriving from land side the day before expecting to get a night’s sleep before you leave, it can be challenging to get a boarding pass from your airline, and then to convince customs staff that you need to get airside.

Very convenient for Gates P and Q. Simple and comfortable, with a shared good clean hot shower.

Stayed in August 2025

Not really sound proof.

Lovely staff and perfect location (close to gate). They provide you with a towel, eye mask, ear plugs and tooth brush.

Stayed in August 2025

Great location and comfy beds

Stayed in August 2025

The pods are not soundproof so you'll hear any and all movements from the pods next to you.

The pods are clean and comfortable. Conveniently located in terminal 2 so ideal for both short and long layovers without leaving the airport. Staff are friendly and helpful. Bathrooms are clean.

Stayed in July 2025

I wish they had a living room of some sort, where you could sit at a table. An electric kettle and a microwave would be awesome.

Just what you would expect. A "capsule" to get some sleep within flights, and a good shower.

Stayed in July 2025

No

I like it

Stayed in June 2025

Nobody was at the counter when I needed to check out at 4:30am.

Perfect for a layover that needs a shower and a quiet clean comfortable bed to sleep in.

Stayed in June 2025

Rooms were not as quiet as I had hoped for. Hearing another person snoring for most of our stay was a little frustrating.

Very convient & perfect for a short layover. Access to the shower was perfect after a late night flight.

Stayed in June 2025

The check-in was a bit slow, they could have more counters, and the staff did not ask what I needed for example they didn't give me slippers, and I had to ask for a toothbrush. Though when I asked they provided.

The pods were super quiet and the bed was comfortable and you had everything you needed there. It was good and quiet stay for me. They provided a toothbrush, ear plugs, and eye mask, and towel. The location is great for a layover in KLIA2.

Stayed in June 2025

Nothing

Great spot for a layover I booked 6 hours to rest between long flights was nice and clean, good showers and they give you a little toiletry set with tooth brush and tooth paste and eye mask and ear plugs.

Stayed in June 2025

N/ A

Thanks for cupsule transit hotel

Stayed in June 2025

A bit of noise but soon fell asleep

Fit my needs perfectly as my flights were delayed and I was unexpectedly travelling alone

Stayed in March 2025

I've stayed there 3 times already. This is the first time the bathrooms weren't clean.

It's perfect for a night in transit. I prefer the mixed room as you don't hear the announcements from the airport as much as the room for women only.

Stayed in April 2025

- There is a max number of hours (I guess 6? Don't quote me though). But this does not make sense, because we are paying a standard price and we are booking a sort of hotel room. Hence, the hours should at least be 8-10h.

- Staff was super kind and available - The hotel was 100 meters far from my gate

Stayed in March 2025

The safe in my capsule was not functioning so every time I had to leave the capsule for a shower or grab a meal, I had to leave my valuables at the reception.

I liked everything about the property; I was provided with all the necessities- a towel, a toothbrush and toothpaste, earplugs, eye mask, a water bottle. The shower also had shampoo and body wash, a hair dryer and especially a bidet in the toilet. There was enough room for changing clothes as well. The sleeping space was comfortable and complete with pillows and cover up sheets and enough compartment to keep personal items. The lighting was also great, which was adjustable if one needs little to no light at all when sleeping. A pair of flip flops/slippers were also available under the capsule, which was so helpful for me because I only had a pair of sneakers at the time and my flip flops were in my checked luggage!

Stayed in April 2025

Amazing

Stayed in February 2025

It’s not the most comfortable accommodation but serves the purpose.

It’s a very useful service.

Stayed in March 2025

Poor design on door latch, quite a bit of a fiddle

Conveniently located, clean, comfy

Stayed in February 2025

A bit expensive

Love the proximity for my flight the next day. Was very clean and smell good.

Stayed in January 2025

Bunk on top beds were a bit uncomfortable to get to but value for money for the price. The headroom can be a bit better.

The location, cleanliness and staff.

Stayed in January 2025

Well designed

Stayed in January 2025

A good capsule hotel in the transit zone. A great place to rest for a few hours. There is a toilet, shower. They give you earplugs, a sleep mask, water, and a towel.

Stayed in December 2024

• The toilet kinda dirty. But bearable.

• The bed is clean • The location is convenient. Just go to level 1 at the transportation hub. • At first I booked for the airside but apparently we need to go through security checks to go there. For direct flights it is recommendable to book for the landside. Thankfully the staff was very helpful and kind enough to transfer my reservation from the airside to the landside.

Stayed in December 2024

Wet floor around sink and toilet. Slipping hazard with rubber slippers.

It’s quiet and fit for purpose.

Stayed in November 2024