Reviews of CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1 1 stars
Lot L1-2 & 3, Gateway, Terminal KLIA2, KL International Airport Jalan KLIA 2/1, 64000 Sepang, Malaysia

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewVery friendly staff. Clean. Good sized capsules. Comfy beds and black out dark inside. The reduced entry price to the lounge was great too.
It was a little hard to find. It’s level 1 near door 4.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewClean and smell good .
Nothing
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in September 2025
Verified reviewBed is comfy, presence of mirror, strategic location (near entrance), availabilify of indoor slippers, lockers for my luggage, thoughtful staff (giving me a lower locker for my big luggage) without me asking
i couldnt lock my capsule door, a little bit scared to leave my stuff while doing my business in the bathroom
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewI sent a message to request something and the staff were polite in their replies. Efficient and clear instructions during check-in and check-out. The place looks cool and is well-maintained. Pillow and mattress was comfy and the movement of air from the air conditioners prevented stuffiness. The temperature was just nice.
It would be good to have a small locker in the unit to put small valuables in while we go and shower. The locks on the toilets could do with some maintenance though that was not a major setback.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation, bed and pillow
Toilet and washroom . Next room people check in can hear the noise. The shutter no lock and feel unsafe to keep things while go out for shower
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation
Bunk Capsules a bit small in size but is sufficient enough for a couple of hours of sleep
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewThe convenience of being in the airport, so I could sleep before the early flight.
The door of the capsule could not be locked, so someone opened it when I was sleeping and woke me up.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewHot drinks maker is a nice bonus. Clean bed and sheets, and many free books to read.
There is room for improvement in the toilet and bathroom facilities.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewClose proximity to airport and silence for a good nap before next flight
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewAlways feel good to be back and stay here for rest to catch early flight and after trip. Location is good and come with all you need
NA
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewVery good place for stay after long trip with night flight or before. Can have good shower after tiring trip. 12hours stay based on check in time which is very good choice with no rush. Fast smooth Checkin and helpful staff.
NA
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewConvenient location
Very noisy machinery all night. Maybe it was air con . But couldn’t sleep due to noise. Also other ladies making noise at night. They didn’t follow quiet rule
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewI loved the convenience of not having to leave the airport I loved how comfortable and cosy it was I loved how it was set out and that I felt safe
There was nothing I didn’t like and it caters to everyone from single traveler’s to groups and families
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation is superb with easy access to KLIA 2. Convenient for travellers with early morning flights to stay and avoid morning road traffics. Bed is comfy.
No night light. If you switch off the light, the whole capsule is pitch black, feels like you are trapped in a box. Once you get under the covers, feels hot as i don't feel the air conditioning. Had to open the door slightly for ventilation.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified review