Nothing, 100% satisfaction

Perfect ambience and I would definitely book this hotel again if I’m up to Cameron. My husband arranged for a surprise birthday party and I love the way the chef handles it, too notch service by myuir and the food 10/10. They even arranged for room service for breakfast for some special reason

Stayed in September 2025

The speed of service of the Afternoon Tea and the Bar service in the evening was very slow.. even though there weren’t many tables of guests to service…You have a Piano there with an automated programmable Piano.. you should use it in the evenings so that guests having a Night Cap have some soothing piano music to add to the ambiance and might buy more drinks… The loud humming noise all night from the room ventilation system (Room 41) was dreadful.. kept me awake until I switched off the Master Switch in the room, but that kills all power..

Lovely property with a modern, fresh look and feel reflecting the era that depicts the Cameron Highlands. The food & Beverage offering was of a high quality and well priced and the Breakfast was one of the best I have experienced in a long long time. It is an A La Carte style breakfast served in a lovely fine dining setting by well dressed exceptional staff! So much better than the usual “Feeding Frenzy” that hotels offer these days with a buffet. It was a super surreal experience and the items on offer were of excellent quality and taste! The rooms were excellent and clean and the bathrooms were sensible with a nice large shower instead of the usual “Shower in bathtub and shower curtains” offered by other hotels in this area. Beds were super comfortable. Overall, one of the best hotel stays in Malaysia with excellent friendly staff! We stayed at the Smokehouse Hotel on our last visit and that is no comparison to the Cameron Highlands Resort!

Stayed in September 2025

the staff are really beyond expectation hospitality..kudos n salute to Miss Kee at front office,Santhosh,Suai(the guy from Bali),Hirdoy and all the rest of dining room crew including the Chefs who really prepare exceptional foods..big thank you to Dinii who decorated my room for my anniversary..

Stayed in August 2025

The property is a bit dated and definitely needs to be modernized and isolated from the traffic of the main road on which it is located. It lacks a garden and surrounding space for walking, and perhaps a bar to enjoy the fresh air.

The staff are truly kind and hospitable, making you feel at home. I tried all the excursions available and they were fantastic, especially the Jim Thompson trail, which is not to be missed. The guide was exceptional. I also loved the private dinner, especially the lamb. Excellent breakfast, excellent dining restaurant. I tried also the spa and you can’t miss the tea bath .

Stayed in August 2025

The rooms face the street side, due to the windows are not to EU standards, the noise of the cars is pretty noticeable. Hence it did not disturb my nightrest.

The venue is very pretty, gives you a luxury feeling. The colonial design is really beautiful. The breakfast was really good organized and I liked the way where you can order your plats, rather than a full buffet breakfast. The room was spacious and clean.

Stayed in August 2025

Walking up the stair to the lobby

Nice colonial setting, beautiful interior. All the staff have been well trained, they were courteous, friendly and welcoming

Stayed in August 2025

Not enough plug sockets for electronics and phones. New mattresses would be good as a little on the hard side.

Beautiful old building, the atmosphere in the hotel was very calming when you are travelling. The decor was beautiful, sheets and pillows were very soft.

Stayed in August 2025

The TV didnt have channels and it was locked we couldn’t connect Netflix neither

Beautiful hotel amazing atmosphere The rooms and bathrooms were large

Stayed in August 2025

Pillows are old and lumpy.

Road has got very noisy over the years and hotel thoughtfully provides earplugs. Nice thought. Still peaceful at night. FOH reception very friendly and helpful. We were travelling on big motorbikes this time, and the restaurant staff throughout attentive but treated us noticeably differently, 2nd class disdain. Breakfast was excellent, limited choice but excellent quality. Steamboat dinner is great value.

Stayed in August 2025

Nothing, very nice hotel. Will definitely come back again soon

The hotel is very close to the famous pasar malam. The room and environment are great!

Stayed in August 2025

Somehow noisy at night because it is cclose to the street But it is not a big deal

It was a very relaxing stay love it Staff are so friendly Place is so adorable

Stayed in August 2025

Nothing !

Everything ! The details to luxury ! 24 hour gym, the fantastic spa village,the breakfast, plus the splendid , rejuvenating morning walk around the scenic golf course opposite

Stayed in July 2025

The ground floor is near to the road and during the night, loud noises from speeding vehicles are easily be heard. Sometimes, some insects may come into the room.

The good service and the spacious room. This is our second time staying here.

Stayed in August 2025

Everything was nice from the beginning to the end. Only remark we have is that some outdoor spaces can use some renovation.

From the moment you arrive, the staff greets you very friendly. They open the doors for you, take care of your luggage and you get a drink on arrival. The staff was through the whole stay alway very friendly and helpful. The afternoon tea was very good and is something you should try. We’ve tried both of the restaurants and they were both good. For breakfast, there is a small buffet and you can choose more than 10 different dishes, both local and western. They help you with booking a tour and help you choose the best options. We booked the private landrover tour to the tea gardens, mossy forest and strawberry farms and we would recommend to book this upon arrival.

Stayed in July 2025

NIL

A nice mountain resort. Lots of daily activities and beautiful facilities. I loved the restaurants and the staff were so friendly!

Stayed in July 2025

Nothing

Very beautiful hotel and food was nice. Good location

Stayed in June 2025

Nothing!

Our one-night stay at Cameron Highlands Resort was nothing short of magical. From the moment we stepped in, we were transported to a different era — the entire property exudes an old-English charm, like something out of the early 90s. Warm, cozy, and full of character, the ambience was absolutely pitch-perfect for a mountain retreat. The staff were incredibly courteous and went above and beyond to make us feel at home. A simple but thoughtful gesture really stood out — we had brought strawberries from a nearby farm, and they kindly washed and beautifully presented them for us without us even asking. That’s the kind of personalized service that makes a stay truly memorable. The common areas of the resort are equally impressive — from a charming grand hall with a fireplace to large koi ponds filled with majestic fish. It all adds to the resort’s serene and sophisticated atmosphere. Breakfast was served à la carte and every bite was divine. You could tell great care went into the flavors and presentation — it felt more like a fine-dining experience than a typical hotel breakfast. If there’s one thing I regret, it’s that we couldn’t stay longer. I genuinely wish I had at least one more night to soak it all in, but we had a flight to catch. Still, this brief escape will stay with us for a long time. Highly, highly recommended — whether you’re looking for a romantic getaway or a peaceful retreat into the hills, Cameron Highlands Resort delivers an experience that is both nostalgic and luxurious.

Stayed in July 2025

Everything about the stay was great, but the noise from the street was a major issue, we struggled to get any sleep because of it.

Stayed in June 2025

Nothing

Love the breakfast

Stayed in June 2025

The resort is away from the city center - though everything is accessible by grab (PS: not many grab cars, so better to order in advance). As a guest, you will have the tendency to just stay in 😅 There’s a cozy atmosphere to the hotel, but since the doors are often left open to let the cool breeze in, most guests tend to stay in their rooms rather than gather in the common areas.

A charming luxury retreat tucked away in the Cameron Highlands. If you’re looking to escape the busy cities, this resort is a fantastic choice. The service is top-notch, and the staff were genuinely amazing throughout my stay. One of the highlights was the complimentary tour led by Madi, a passionate local guide from the Cameron Highlands. His love for the area truly shines through, and he’s incredibly knowledgeable—definitely the go-to person for guided tours or any questions about the region. The resort itself is cozy and elegant, though it can get quite chilly at night, so come prepared! Pro tip: Don’t miss out on their afternoon tea set—I found out about it a bit too late, but it looked absolutely delightful. A truly lovely and relaxing stay overall.

Stayed in July 2025

We really enjoyed our breakfast. Waiter is very nice and friendly. We are happy. Thank you for your courtesy

Stayed in June 2025

The staff are really attentive & live up to the YTL hospitality.. Breakfast ala-carte buffet is sumptious. The environment of the whole property is colonial & it lives up to my expectation.⁸

Stayed in July 2025

Na

Na

Stayed in July 2025

The staff was o so friendly. Going the extra mile all the time!

Stayed in June 2025