The toiletries in bathrooms are severely watered down and towels need to be upgraded. There were noticeable spots on several pieces of furniture that could use a thorough cleaning. Given the cost of this room, I would have liked to see the snacks replenished daily, but it was only a one-time thing. Unlike other hotels, there was a list of instructions at check-in about cleaning, garbage removal, and other things explained. I requested a late check-out due to our other location's policy against early check-in, but was only given a 1:00pm check-out and sternly warned to arrive at the lobby on time. The housekeeper's knock 15 minutes before 1:00 pm was a very stressful experience.

The rooftop was the reason I chose this place, despite the outrageous prices. The penthouse had a lot of space. The location is ideal for a home-away-from-home where you can have friends and family over for coffee. There were eateries within walking distance and a stunning library nearby. The washer/dryer combo is a useful feature, as well as having dryer lines on the balcony.

Stayed in August 2025

Big and comfortable room

Stayed in August 2025

Loved the large family suite, very spacious, clean and comfortable. Very convenient location for the airport. Torrential rain meant we couldn't use the pool. We were glad to find there was a restaurant right next door for dinner so we didn't have to get too wet, as there is no restaurant or bar at the hotel itself.

Stayed in August 2025

views

Stayed in June 2025

Nothing I can think of. I'll be back!

1) location - proximity to Tanjong Aru Beach and the airport 2) friendly and professional staff One of your staff mailed me a jacket I left at your hotel 3) clean, spacious and quiet room

Stayed in July 2025

The entry of the hotel room has too many access key needed. And mineral water was only given 2 per day..more than that will be charged… come on, is just mineral water. Human need water.

The room was spacious and clean.

Stayed in July 2025

Gym is not maintained.

The unit we stayed is clean and comfortable. But maintenance may be due as taps at kitchen are wobbly. Gym is sad and not well maintained.

Stayed in June 2025

-

Good location with a nice view of the surroundings, esp. the sea. Staff was friendly and helpful.

Stayed in June 2025

Location, facilities, and the room/studio.

Stayed in May 2025

The room were spacious with unblocked views. The air conditioning in the master bedroom was not working upon checking and the staff were able to quickly resolve the issue. Parking was easy. The washer/dryer in the unit was helpful.

Stayed in June 2025

Nil.

The hotel’s in a quiet area, away from the busy streets, but still just a short drive to KK city centre and all the main attractions. It’s an apartment-style setup, perfect for families who want a comfy place to stay. Security’s great too—only guests can access the building and use the lift. Each apartment has 3 bedrooms, a living room, and 2 bathrooms. You’ll also get a dining table, kitchen with a cabinet, electric hob and hood, plus a water dispenser with filtered water—all the essentials for a comfortable stay.

Stayed in June 2025

Nothing

Spacious

Stayed in June 2025

Great stay, very friendly staff.

Stayed in May 2025

The kitchen could do with a sharp knife to cut fruit etc.

The pool on the roof was large and great at night with planes taking off nearby and lights. The apartment was spacious and the WiFi excellent.

Stayed in May 2025

No negatives for me on this one.

We had a very short stay here, as we had an early flight, but it was a good location and close to the airport. The staff was very nice and the facilities were clean. Massive roof area with a pool was great for watching the incoming lightning storm!

Stayed in May 2025

Pillows were quite thick and sturdy which affected my sleep. Location in terms of accessibility to eateries or a mall - you definitely have to take a grab out. But negligible especially if you are with a family that will enjoy the space and it only takes a 10-15 minutes ride out.

The views of this place and the penthouse suite is the one to go for! Wow. Loved it.

Stayed in May 2025

Apartment was clean and tidy and had everything we needed. Pool was a bonus.

Stayed in April 2025

way to room

Clean

Stayed in March 2025

Close to airport but equally not far from city. Great views and pool. Very comfortable room.

Stayed in March 2025

Parking.

The rooftop pool is my favourite one as I love the runway view. Check in was smooth. Deposit RM200 was informed earlier so we were ready.

Stayed in March 2025

Close to airport

Stayed in March 2025

There should have pre-parking lots for guests before check in. Becos you need the digital card to park yr car in lifts later.

Nice bed. Staff was extremely helpful and polite. We checked in about 9pm but staff still very efficient.and guided us on how to park our car and getting to our rooms with the digital cards.

Stayed in March 2025

The bed is a teeny bit hard, it feels more like an apartment bed rather than a hotel.

So much that I love about this hotel, the room is really spacious and well-designed. The bathroom is massive, there's also a balcony with really lovely sunset view. The pool is amazing, the staff is always available and happy to meet guests. The shower gel and shampoo smell heavenly. This is the hotel I will stay again and again!

Stayed in February 2025

Small improvements could be to provide towels for the pool Some chairs or furniture for the balcony

very nice clean modern room with everything that you need. Was very nice that they give you robes and slippers

Stayed in February 2025