Reviews of Angsana Teluk Bahang, Penang 5 stars
11, Jalan Teluk Bahang, 11050 Batu Ferringhi, Malaysia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewWe had an enjoyable 4-night stay in Angsana Teluk Bahang. Our Deluxe room is spacious, with a balcony that overlooks the sea and a big bathroom with separate shower and toilet areas. We love love love the very comfortable bed. Big shout out to the service staff, Masum, in charge of cleaning our room and providing turn down service. We shelved many initial city exploration plans to spend more time in the pool and on the beach.
Since we do not drive, it can be rather difficult to get Grab at certain times of the day. Exorbitant in room dining prices
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThe location away from the major hotel/tourist strips
The f&b staff for in-dining and breakfast; the noise coming from the road though a 5-star resort should be soundproof; breakfast spread wasn’t up to expectation
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in June 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReally nice room and view. It was so relaxing. The room dining and service is really perfect.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe room with the seaview
Not clean
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe room was excellent and nicely presented. Loved the turn down service given.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewA perfect choice for the relaxing phase of our Malaysia and Singapore holiday. After 5 days of city hopping we were very ready for a relaxing time and the Angsana certainly delivered. Superb beachfront location, amazing views from our room, chilled out poolside, good food. Staff lovely and gave you plenty of space. We enjoyed spotting otters and monitor lizards from the balcony!
Super minor detail but the piped music needs a bit more variety
Dear Nigel, Thank you for choosing Angsana Teluk Bahang as part of your Malaysia and Singapore holiday journey. We are delighted to hear that you enjoyed your relaxing stay, the superb beachfront location, the views, and the warm hospitality of our team. It’s wonderful to know you had memorable moments spotting otters and monitor lizards from your balcony. We also appreciate your thoughtful feedback regarding the piped music. Please be assured that we will look into adding more variety to enhance the atmosphere for our guests. We look forward to welcoming you back for another relaxing retreat in the future. Warm regards, Davidde Ong Hotel Manager
Dear Nigel, Thank you for choosing Angsana Teluk Bahang as part of your Malaysia and Singapore holiday journey. We are delighted to hear that you enjoyed your relaxing stay, the superb beachfront location, the views, and the warm hospitali… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewExcessively High Room Temperature:** The room was noticeably and uncomfortably hot. The air conditioning unit was ineffective and unable to cool the room to a reasonable temperature. This was especially aggravating given the hot weather and the fact that the expected relief of swimming in the sea was unavailable. *Severe Hygiene and Mold Concerns: * There were **visible stains and dirt on the walls** of the room. * Most alarmingly, there were **suspicious black spots, likely mold,** around and inside the air conditioning vents. This is a serious health and safety concern, as inhaling mold spores can lead to respiratory issues, particularly for guests with allergies or asthma.
Dear Musabbeh, Thank you for sharing your feedback about your stay at Angsana Teluk Bahang, Penang. We sincerely apologize for the discomfort caused by the room temperature and the issues you experienced with the air conditioning. We are deeply concerned to hear about the hygiene issues, including the stains and mold you observed. This is not the standard we uphold, and we take these matters very seriously. Our engineering and housekeeping teams have been alerted to ensure immediate inspection, thorough cleaning, and corrective action to prevent recurrence. Your safety and comfort are our top priorities, and we regret that we fell short during your visit. We hope to have the opportunity to welcome you back and provide the high-quality experience that our guests expect and deserve. Warm regards, Davidde Ong Hotel Manager
Dear Musabbeh, Thank you for sharing your feedback about your stay at Angsana Teluk Bahang, Penang. We sincerely apologize for the discomfort caused by the room temperature and the issues you experienced with the air conditioning. We are … Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewExcessively High Room Temperature:** The room was noticeably and uncomfortably hot. The air conditioning unit was ineffective and unable to cool the room to a reasonable temperature. This was especially aggravating given the hot weather and the fact that the expected relief of swimming in the sea was unavailable. *Severe Hygiene and Mold Concerns: * There were **visible stains and dirt on the walls** of the room. * Most alarmingly, there were **suspicious black spots, likely mold,** around and inside the air conditioning vents. This is a serious health and safety concern, as inhaling mold spores can lead to respiratory issues, particularly for guests with allergies or asthma.
Dear Musabbeh, Thank you for sharing your feedback about your stay at Angsana Teluk Bahang, Penang. We sincerely apologize for the discomfort caused by the room temperature and the issues you experienced with the air conditioning. We are deeply concerned to hear about the hygiene issues, including the stains and mold you observed. This is not the standard we uphold, and we take these matters very seriously. Our engineering and housekeeping teams have been alerted to ensure immediate inspection, thorough cleaning, and corrective action to prevent recurrence. Your safety and comfort are our top priorities, and we regret that we fell short during your visit. We hope to have the opportunity to welcome you back and provide the high-quality experience that our guests expect and deserve. Warm regards, Davidde Ong Hotel Manager
Dear Musabbeh, Thank you for sharing your feedback about your stay at Angsana Teluk Bahang, Penang. We sincerely apologize for the discomfort caused by the room temperature and the issues you experienced with the air conditioning. We are … Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewThe location was picture perfect. But the absolute highlight was the hotel itself, nestled into a backdrop of rain-forested mountains and expansive views from every room of the Andaman Sea. Designed by the the Petaling-Jaya born architect Lillian Tay, Angsana's infinity pools and floating pavilions and the incredible foyer using reclaimed timbers ...Wow!. The staff were wonderful and our room was so comfortable. Breakfast offered lots of choices. We had an unforgettable stay.
Wi-fi was a little slow at times and the beach area would have benefited from an onsite groundsman to keep things tidy (some guests aren't as tidy as others).
Dear Helen, Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed the breathtaking views, the design of the hotel, and the comfort of your room. It’s especially rewarding to know our staff made your stay memorable. We also appreciate your comments about the Wi-Fi and beach area. Your feedback helps us identify areas for improvement, and we will look into ways to enhance connectivity and maintain the beachfront for all our guests. It was a pleasure having you at Angsana Teluk Bahang, and we look forward to welcoming you back for another unforgettable stay. Warm regards, Davidde Ong Hotel Manager
Dear Helen, Thank you for taking the time to share your experience. We are thrilled to hear that you enjoyed the breathtaking views, the design of the hotel, and the comfort of your room. It’s especially rewarding to know our staff made yo… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood infrastructure
Poor breakfast Service was way below the standard you can expect from a hotel in this price range in Asia
Dear Fahed, Thank you for taking the time to share your feedback. I am glad to hear that you found our facilities and infrastructure to your satisfaction. However, I sincerely apologize that our breakfast service did not meet your expectations. Your comments are taken very seriously, and I will be working closely with our F&B team to ensure that our service consistently reflects the high standards we strive to provide to all our guests. We truly value your feedback and hope to have the opportunity to welcome you back, so we can provide a more seamless and enjoyable experience. Warm regards, Davidde Ong Hotel Manager
Dear Fahed, Thank you for taking the time to share your feedback. I am glad to hear that you found our facilities and infrastructure to your satisfaction. However, I sincerely apologize that our breakfast service did not meet your expect… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLovely resort, beautiful beach, far away from crowds. Warm, hospitable staff. We were well looked after. Special call out to Zaman from house-keeping who was super attentive and hospitable and the lovely ladies at the paper workshop on Thu morning who made the short experience so engaging. Loved the breakfast.
Dear Ee Ching, Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed your stay, especially the beautiful beach, our breakfast, and the warm hospitality of our team. I will be sure to pass along your special mentions to Zaman and the team at the paper workshop, they will be thrilled to know their efforts made your experience memorable. We also appreciate your comments regarding facilities and value, and your feedback will help us continue to improve. Warm regards, Davidde Ong Hotel Manager
Dear Ee Ching, Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed your stay, especially the beautiful beach, our breakfast, and the warm hospitality of our team. I will be sure to pass along your … Show more
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewPool was warm, breakfast was good, staff were friendly. The rooms were immaculately cleaned.
it was further from the Airport than I expected. The pool Menu was a little limited.
Dear Veronica, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the warm pool, the breakfast, and the friendliness of our team, as well as the cleanliness of your room. We also appreciate your comments regarding the location and pool menu, and your feedback will help us identify areas for improvement. We hope to have the opportunity to welcome you back in the future for an even more enjoyable stay. Warm regards, Davidde Ong Hotel Manager
Dear Veronica, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the warm pool, the breakfast, and the friendliness of our team, as well as the cleanliness of your room. We also appreciate you… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat lay out. Busy but didn’t feel crowded. Modern design with evident thought given to the facilities, their location and function
Dear Patrick, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed the layout, design, and thoughtful placement of our facilities, and that your stay felt relaxing despite the resort being busy. We also appreciate your note regarding the bed and WiFi, and your comments will help us continue improving our guests’ experience. It was a pleasure having you with us, and we look forward to welcoming you back for another enjoyable stay. Warm regards, Davidde Ong Hotel Manager
Dear Patrick, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed the layout, design, and thoughtful placement of our facilities, and that your stay felt relaxing despite the resort being busy. We also … Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewI like Jendela - all day dining . Breakfast is predictable, which I like. Especially loves the lap pool in front of Jendela. The reason I chose to stay there for the 4th time ( 10-12/8/2025). Can still do my routine morning laps even during holiday. Good length and can have my shower at the changing room behind the gym , have my breakfast straight after, without needing to go up to my room. The beach in front is quiet and quite private.
the shower pressure in the changing room behind the gym is low. pillows are too hard. Would be good if management can offer pillow menu like some other hotel ( G Hotel, does ).
Dear Hasseenah, Thank you very much for choosing Angsana Teluk Bahang as your preferred stay in Penang for the fourth time. I am delighted to hear that you enjoyed the lap pool in front of Jendela and the convenience of having your breakfast right after your morning routine. It is wonderful to know that our quiet beach and all-day dining at Jendela continue to make your visits special. I appreciate your feedback regarding the shower pressure in the changing room behind the gym and the firmness of the pillows. I will share your suggestions with our management team to explore offering a pillow menu, so we can make your future stays even more comfortable. We look forward to welcoming you back for your next holiday and hope to make it another memorable experience. Warm regards, Davidde Ong Hotel Manager
Dear Hasseenah, Thank you very much for choosing Angsana Teluk Bahang as your preferred stay in Penang for the fourth time. I am delighted to hear that you enjoyed the lap pool in front of Jendela and the convenience of having your breakfa… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewFriendly staff and a beautiful location.
The food was definitely subpar. And you need to take a short taxi ride if you want to be someplace other than the resort.
Dear Christian, Thank you very much for your kind words and for choosing Angsana Teluk Bahang, Penang for your recent stay. We are thrilled to hear that our friendly staff and beautiful location made a positive impression on you. I do apologize that the food did not meet your expectations. Your feedback is invaluable, and we will share it with our culinary team as we continuously strive to improve our dining offerings. Regarding transportation, we understand that being a bit away from other attractions can require a short taxi ride. We are happy to assist our guests with transportation options to make their experience as convenient as possible. Thank you again for your review, and we hope to welcome you back for an even better stay in the near future. Warm regards, Davidde Ong Hotel Manager
Dear Christian, Thank you very much for your kind words and for choosing Angsana Teluk Bahang, Penang for your recent stay. We are thrilled to hear that our friendly staff and beautiful location made a positive impression on you. I do apo… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe room view on the ocean is amazing
Dear Mohammed, We are delighted to have had the opportunity to welcome you to Angsana Teluk Bahang, Penang, and humbled that your stay was met with such positive feedback. Your kind words of appreciation are significant, and we thank you for booking with us! We look forward to welcoming you back soon and providing more cherished Angsana Moments. Until then, may your journeys be safe! Cordially, Davidde Ong Hotel Manager
Dear Mohammed, We are delighted to have had the opportunity to welcome you to Angsana Teluk Bahang, Penang, and humbled that your stay was met with such positive feedback. Your kind words of appreciation are significant, and we thank you f… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe rooms were large with a lovely view & balcony
Our room was the furthest away from the pool & restaurant. We found a lot of staff could not understand English .
Dear Carolyn, Thank you for taking the time to share your feedback following your recent stay with us at Angsana Teluk Bahang, Penang. I am glad to hear that you appreciated the spaciousness of your room and the lovely view from your balcony. However, I am sorry that the distance of your room from the pool and restaurant caused some inconvenience, and that language barriers with some of our staff affected your experience. We are continuously working to improve our team’s communication skills to better serve our international guests, and your comments are invaluable in guiding this effort. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay. Warm regards, Davidde Ong Hotel Manager
Dear Carolyn, Thank you for taking the time to share your feedback following your recent stay with us at Angsana Teluk Bahang, Penang. I am glad to hear that you appreciated the spaciousness of your room and the lovely view from your balc… Show more