PT673, Jalan Pulau Carey Mukim Jugra, 42960 Banting, Malaysia
#2 of 16 hotels in Banting
Guests' ChoiceBased on 510 hotel reviews
7.8Cleanliness
8.1
Comfort
8.3
Location
7.8
Facilities
8.1
Staff
8.5
Value for money
7.7
Free Wifi
6.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 2, 2025
Awatif
MalaysiaSome facilities need to be paid. Maybes can review it back. Facilities like playground no need to paid.
The apartment is very cosy and conformable. My family in law is very happy.
Stayed in August 2025
Reviewed: September 1, 2025
Mageswari
MalaysiaPlease clean up / brush the bath tub in room 804..
Stayed in September 2025
Reviewed: August 17, 2025
Muhammad
MalaysiaMy bathroom has a leaking.
The property is very family friendly. The adventure park and the water park are walking distance. They also prepare a buggy for more convenient.
Stayed in August 2025
Reviewed: August 16, 2025
Syafiq
Malaysiathere wasnt much in the room. there was a kitchen but no plates nor cutleries. the bathroom has sewerage smell
the room was quite big
Stayed in July 2025
Reviewed: July 31, 2025
Azyan
MalaysiaWe want more slides! 😎
There’s something for everyone — from splashing around at the water park and thrilling abseiling to go-kart racing. And let’s not forget the golf course for 👨🏻
Stayed in July 2025
Reviewed: July 18, 2025
Margaret
AustraliaToo far away from everything, especially KL. We had to rent a van which was expensive. The facilities nearby charge children bigger than 130cms as adults. No other food/restaurants nearby.
The 2 br apartment was a good size. 2 bathrooms, 1 with shower/bath and 1 with shower. 1 king size bed and 2 single beds. Clean. Amenities - Good pool, kids gaming rooms, massage chairs, café. Close nearby adventure park, water park, animal island and golf course. Friendly staff. Small supermarket close by.
Stayed in July 2025
Reviewed: June 24, 2025
Swee
SingaporeAnother staff who was very firm and not understanding.
The staff who gave us a late check out bcos of our circumstances.
Stayed in June 2025
Reviewed: June 24, 2025
Ismail
MalaysiaIt was accommodative and the ground staff was helpful in many ways.
Stayed in June 2025
Reviewed: June 8, 2025
Hamizah
MalaysiaMaybe on the pricing. But it is worth it. Just need to stand by more money to enjoy all in-house activities
All in one. Good choice
Stayed in June 2025
Reviewed: May 30, 2025
Nurul
MalaysiaI ordered mushroom soup n garlic bread through rooms service...the taste was so bad. The soup too salty (taste like the instant mush soup) and the bread was so hard.
-
Stayed in May 2025
Reviewed: May 2, 2025
Abdul
MalaysiaBreakfast is very basic. No iron was provided in the rooms
Activities for the family
Stayed in May 2025
Reviewed: April 4, 2025
Kuan
MalaysiaWonder Park with house tree need to pay for entry.. And it is expensive tickets price RM26,.. (I think RM5 IS enough for public and free for guest of resort is reasonable )
Stayed in April 2025
Reviewed: March 11, 2025
Marina
MalaysiaToilet is not very clean
Staff is very nice. Buffet spread was good too.
Stayed in February 2025
Reviewed: February 6, 2025
Sumit
MalaysiaBreakfast. Would prefer more intercontinental options. Prefer thin pillows in the room.
Staff, facilities, cleanliness was great. Thai restaurant is AWESOME.
Stayed in February 2025
Reviewed: February 4, 2025
Asrina
MalaysiaThe activities only up to 6pm and pool until 7pm. It should be open at least until 7.30pm / until sunset and pool should have longer hours. Not enough time to enjoy the activities offered since we stayed for only 1 night. Food for breakfast not very tasty. The breakfast was better when my family stayed there previously.
The rooms are big, spacious, comfortable & clean. A lot of activities for guest.
Stayed in February 2025
Reviewed: February 3, 2025
Arrafiza
Malaysiariverine hotel & golf resort is a different building, the good thing is hotel provide shuttle. not much facilities in the riverine hotel (swimming pool & games room only). snooker, karaoke & spa are in the gold resort. Hassle to travel just for spa which is in the gold resort not in the hotel since crowded during CNY (many waiting for shuttle). otherwise staff is friendly and able to resolve problem of leakage from our bathroom ceiling in the middle of the night. not many restaurant nearby need to travel out of pulau carey.
secluded and privacy, not so far from city centre. has kitchenette in room but empty, need to bring ur own plate & cutlery just like other hotels breakfast is nice & widespread many choices of activities (survival park, atv, go kart, flying fox, golf, boat, animal island, kayak) but requires additional fees (discount voucher for inhouse guest). survival park is worth of ur time, my sedentary children spend nearly three hours inside here and enjoying their outdoor activities. riverine water park just nearby, shuttle available or can just walk its walking distance. nice not crowded. its closed at 6pm during public holiday.
Stayed in January 2025
Reviewed: January 31, 2025
Noorulhuda
MalaysiaAt 1:30 AM, while we were fast asleep, our doorbell suddenly rang. It was the maintenance staff, saying they had received a call from our room—820—reporting a broken TV. But the strange part? We never made that call. Spooky, right? Despite the eerie moment, we didn’t experience anything unusual during our stay. Let me know if you’d like any tweaks!
Everythings was fine.
Stayed in January 2025
Reviewed: January 30, 2025
Hema
MalaysiaHousekeeping was not done upon request
Breakfast was good
Stayed in January 2025
Reviewed: January 20, 2025
Suliana
MalaysiaSeveral times our door card had problems. Fortunately the staff was very kind and provided good service. They gave us a new card again. But then it was problematic too..hihi
What a great place for us. For us, it's a one-stop center - hotels, games, food, water park and even groceries shopping. Just get your money ready :)
Stayed in December 2024
Reviewed: January 12, 2025
Gajendran
MalaysiaThe hotel swimming pool and breakfast should be improvised
The surroundings
Stayed in January 2025
Reviewed: January 3, 2025
Mohd
MalaysiaStayed in a two bedroom unit was comfortable but wifi was very slow. Less than 5mbps most of the time. Fridge was smelly as there was left over food kept in it not cleared away.
Location is away from bustling town. Overlooking golf course. Animal island and water theme park among the attraction but quite pricy. Swimming pool and breakfasts was good .
Stayed in December 2024
Reviewed: December 28, 2024
Rosliza
MalaysiaToo many flies at the restaurant area. Operating hour of Entertainment facility at the club could be prolonged.
Clean and spacious. One stop resort for family activities.
Stayed in December 2024
Reviewed: December 1, 2024
Vijayabalan
MalaysiaOverall, for me it's looks perfect.
The environment, far away from city with very relaxing environment...perfect place to spend the time with our loved ones.
Stayed in November 2024
Reviewed: November 25, 2024
Noor
MalaysiaWater park open late. Should open earlier, ie 9.00 am
Staf friendly Breakfast good, variety food Grocer has needed goods
Stayed in November 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content