“breakfast - excellent
room - aircond has a problem, very slow and cannot change the temperature, even though I call the maintenance staff the room is still not cold.”
“1) the friendliness of the lady's staff (2 of them). They are so helpful & kind.
2) the spaciousness of 'surau: (Muslim prayer room)
3);the spaciousness of the room.
4) the cleanliness
5) room amenities.”
“Ideal luxury stop over when you have limited time in KL and a flight the next day. It felt like a real treat in adddition to being simply convenient.”
“It was a great opportunity for us to gain some experience using a capsule hotel to stay in Malaysia for a short time period near to Terminal 1, Also I would like to give our gratitude to Wasantha who was there to assist us for everything. Great human being and a wonderful person who is a great example of a dedicated customer service representative.”
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