Breakfast was minimal and just okay. No coffee refills. Should make more use of sitting area with fireplace, think it was reserved only for restaurant patrons...and seems closed in evening. Would be nice place to come down for complimentary coffee, tea and read a book or just lounge.

Excellent wi-fi, has table with chairs serves well as work area too. Surprised by kitchette and sitting area a nice extra. Gives more home like feeling. On last day of our stay met different staff at front desk and she was great in giving advise about the places to see and related tours. Would've liked that initiative some days earlier closer to arrival to help plan our things to do.

Stayed in August 2025

Nothing

Beautiful hotel and the staff is top notch, anything that you need help with they care happy to help.

Stayed in August 2025

Our suite was so cute, comfortable, and clean. The staff here are very helpful, and always made sure we had everything we needed. They helped us schedule a taxi to back to the airport, and gave us lots of good restaurant recommendations. They kept our rooms very clean every day.

Stayed in April 2025

My side of the bed felt a little tilted… weird. But bed linens were comfortable.

Beautiful rooms! I wasn’t expecting to also have a small kitchenette, small living Roma with beautiful working chimney. View to the garden. And a small dinning area.

Stayed in May 2025

With all due respect, the breakfast should be improved, as it was really basic. We ordered the additional dishes during the breakfast.

The staff was friendly and professional. The room was quiet, comfortable and very clean. Actually, everything was clean. All the space in the hotel is beautifully designed, and they found inspiration in the local Mayan culture. We plan to return to this city and to this hotel.

Stayed in November 2024

The breakfast included was just coffee and a small plate of fruit. But we knew about this from previous reviews so it wasn't a surprise.

Beautifully restored, well kept and super clean. It was quiet, around 10min walk to the centre. The room had a view on the patio at the back, a fireplace, small kitchen for tea/coffee in the morning. Extra big bed, comfortable and nice pillows. Good hot water pressure. They left some wood to light up the fireplace (if you need more, you can purchase more wood at reception). They checked us in early for a small fee.

Stayed in February 2025

After showering there was some water that went over from the shower to the toilet floor.

The bed was really comfortable and the WI-FI really good.

Stayed in January 2025

We really liked this large flat in the hotel. It is nicely decorated and well equipped. The bedrooms are comfortable and the area relatively quiet but at a walking distance from the centre. The carpark is convenient.

Stayed in December 2024

had to go

nice hotel, beautifully decorated, cozy and very friendly staff.

Stayed in November 2024

Nothing, everything was perfect

The staff was extremely friendly and the hotel was located perfectly on a mountain and the suite was to the backside of the hotel so not directly on the road which made it super quiet at night. The included breakfast is great too.

Stayed in December 2024

Nada, there was nothing

An amazing oasis. Staff was wonderful. Helped in every way. The Junior Suite was wonderful. Location was great easily walked or took a cab to all the sites. Perfect.

Stayed in November 2024

I like everything

Love it very welcome

Stayed in October 2024

Nothing

We stayed 7 nights in this beautifully decorated boutique hotel. Front desk is 24h . All staff was extremely nice and helpful in any requests, including trips arrangements. Breakfast was light with bread toast, coffee and fruits plate, but free and enough to start the day. Beds with extremely comfortable mattresses and gorgeous duck feater filled comforter. Water and coffee maker. TV had tens of cable channels on Spanish and English. Very close to center pedestrian streets with tens of restaurants, Cafe shops. Highly recommend with the best value in whole México. Thank you so much!

Stayed in October 2024

It would have been nice to have kitchen towels and dish soap. There were 3 of us staying with a set of 4 for dishes. Since we ate in a meal a day and made coffee in the mornings and tea in the afternoon, we usually needed to wash some dishes, so I bought a dish towel and soap. They did do our dishes once a day. It is 4 blocks to town so if you can't walk, you'll need to take a taxi to get to restaurants and shopping. The breakfast they provided was a piece of toast and thin slices of fruit. If you wanted more, you had to pay for it. We bought things at the market and did our own breakfast of grilled cheese, fruit and yogurt.

The beds were very comfortable. I loved having a fireplace to keep the chill off. They gave you 4 pieces of wood and you had to pay for more, which we did most nights. They also provided heaters which were necessary too. The gardens were lovely. We enjoyed having a dining table to sit at for meals and to play games. We stayed 6 nights and enjoyed walking the neighborhood and exploring different routes to town.

Stayed in October 2024

Not all the food was available.

It was a magic place since you enter the property it smells delicious! Our room had a chimney that kept the night warm and cozy.

Stayed in August 2024

Breakfast just toasts. Eggs and fruits cause additional costs.

Cosy place and good location

Stayed in August 2024

Sadly, in the first night we did not have any warm water.

Villas Casa Morada was a charming oasis in San Cristobal! Our Junior Suite was spacious and beautifully decorated. The bed was incredibly comfortable, ensuring a restful night's sleep. The private patio was a highlight, perfect for enjoying morning coffee or evening drinks. A true gem!

Stayed in July 2024

We loved this hotel! It was beautiful. Our room was stunning with a lovely balcony overlooking the garden - the facilities were great and the location was perfect. It was a little out of town - about a five minute walk to the zocalo, but that made it very quiet. The people at the hotel were also great - very friendly and helpful. It was perfect.

Stayed in February 2024

Nothing

Everything! Lovely quiet.hotel with wonderful facilities, food and staff. Excellent location. 10 minutes walking to downtown.

Stayed in January 2024

We knew this when we booked - there is a turkey farm next door and they wake up early. We just used ear plugs at night and it didn’t bother us, but it would have surprised us if we hadn’t read about it ahead of time. It didn’t diminish our stay, but something people should know if they are sensitive to early morning turkey alarms.

The location is perfect! It’s close to the main square and walking streets but far enough away for it to be quiet at night. Just down the street is a delicious bakery and many other good places to eat just a 7 minute walk away. Around the corner are both the jade and chocolate museums which are very interesting and our stay included complementary tickets for both. We also caught a collectivo to Arcotete just 2 blocks from the hotel. Overall super convenient! The bed was very comfortable and the fireplace made it cozy. The garden is very pleasant. We had breakfast included - you get to choose from a small selection of dishes including a sandwich, pancakes, chilaquiles, or scrambled eggs with either vegetables or chorizo. The food was simple but good, and a very convenient way to start the day - we would go have breakfast first thing and discuss plans for the day over our coffee. The woman who was at the front desk each of the mornings we stayed was especially kind and helpful. No problems with wifi.

Stayed in November 2023

we liked everything!

great staff and beautiful grounds

Stayed in May 2023

Sweetest unit! The bed was so comfortable and the room was quiet.

Stayed in February 2023

breakfast is fine, sometimes we heard (and smell) other guests

Location is great - not noisy center but you can get there in 5-7 min, lovely garden with jasmine and pear tree and fireplace in the room

Stayed in November 2022

Shower in one room was only warm water.

Very helpful and attentive staff. Well appointed rooms.

Stayed in October 2022