Can't think of anything!

The location was good and the service was great, and there was a pool!

Stayed in August 2025

- overall equipment - kids friendly with playroom - hacienda vibes ( even if not very modern we liked the style ) - food was correct

Stayed in July 2025

The swimming pool was unavailable!

The hotel is beautiful, and the rooms are nice and clean.

Stayed in June 2025

Nothing, it is a great place to stay!

The property is beautifully designed around the central swimming pool - it really gives a "hacienda" feeling. Staff was very welcoming! We and our friends seemed like the only guests because it was low season. The location is superb and very close to Chichen Itza (+/- 5 minute drive) which enables an early morning visit to Chichen Itza, ahead of the crowds. Very warmly recommended! It is also only 5 minutes away from the famous cenote Ik-Kil.

Stayed in June 2025

I was under the impression that the hotel had direct access to the Chichén Itza site, but this has been closed for a while now, so one must arrange transportation to and fro anyway, eliminating what was one of the most appealing features. The pool could use refurbishment and it’s water should be cleaner. The bed sheets were on the cheap side, but it’s a cheap place so normal. But the pillows provided for the beds should be better.

Very clean. Well appointed. Decorated nicely and charming. Good restaurant. Close to the archeological site. Good value.

Stayed in May 2025

All fine - food was ok. Reception organized the guide Jimenez who was good

Stayed in April 2025

Al good

The location was perfect beat the scrum at the gates to Chechen Itza. The staff were pleasant. Ate at the restaurant night before very nice. Breakfast was also very nice all we wanted for the night. Pool looked inviting but after the Cenotes not required.

Stayed in April 2025

The location and beautiful resort!

Stayed in April 2025

Slightly strange beds built into solid base, but no big deal.

Charming hotel in excellent rural location very close to Chichen Itza.

Stayed in February 2025

Generally the food wasn’t great, lacked flavour and quite basic. A dinner and breakfast ‘meal plan’ was offered which represented value compared to a la carte, not including drinks. Over-priced for what you get, especially compared to the rest of our Mexican trip. But this is expected as there are limited options around the hotel and they can charge what they like as tourists will pay the prices.

The hotel is well located to access Chichén Itza and Ik Kil Cenote, easy to taxi to the sites for MXN 100. The pool was a welcome bonus later in the day to cool off. The rooms are fairly basic and a bit dated, reminded us of Mexico 30 years ago, but clean and everything we needed for one night. The eggs at breakfast were the tastiest we’ve had at a buffet in a while.

Stayed in April 2025

Basic hotel with gorgeous pool. Food was quite bland and overpriced but considering the location we were happy.

Stayed in April 2025

Rather expensive

Great location

Stayed in March 2025

swimming pool, hacienda style architecture, quietness, family friendly

Stayed in December 2024

real close to the " Place of interest"!!

Stayed in February 2025

beds were small for two sleeping together, air conditioning was noisy, shampoo bottle was too small for two guests

pool was lovely, friendly staff, great food and food package, distance to chichen itza was exceptional, rooms were spacious and clean, decoration and setup was on topic

Stayed in March 2025

Room was a bit cramped and the restaurant was mediocre.

Nice location. Friendly staff. Beautiful grounds.

Stayed in February 2025

Restaurant food was very mediocre. Service a bit slow. WiFi was poor

Well located for visiting chichen itza. Nice room and shower by the pool. Pool looked inviting but didn’t get a chance to use it

Stayed in February 2025

Felt overpriced, especially for the drink and bland food. It is also not actually in the archeological area - well, maybe technically it is, but the entry is 5km away.

Pleasant place, great pool.staff were nice.

Stayed in February 2025

Lukewarm shower. Need to have method to shut off AC light which glares into face when sleeping. Restaurant food is mediocre…Hacienda across street is good for dinner.

Excellent value on quiet hotel road near Chichén itza. Rooms are small but comfortable. Nice landscaping around pool and around front of hotel.

Stayed in February 2025

The restaurant is a little expensive. Not the hotel's fault, but be aware the back entrance to Chichen Itza is closed.

Beautiful courtyard and pool. Nice, cozy room. Very close to Chichen Itza.

Stayed in December 2024

Excellent location to the ruins. Clean, friendly, great pool. Food was not great.

Stayed in January 2025

Room was very small. Beds too small and quite unusual. They are built into alcoves in the room, turned sideways on the wall so only accessible from one side. Not good for a couple. Beds are firm but that was ok with us. WiFi did not work at all in the room. No TV.

Restaurant food was excellent. Grounds clean and well kept. Pool looked inviting, but it was too cold to swim in January. Staff was friendly. Good lighting in the room. WiFi worked well in the common areas. Meal plan very reasonable price. Short taxi ride to attractions

Stayed in January 2025

the property doesn't have any direct connection to Chichen Itza archeological site (it's no longer available) so you need to order a taxi to get to the ruins (walking too dangerous - too many cars driving); the bed linen was kinda damp and the bedsheets didn't feel or look fresh at all, so you were under impression that the bed wasn't properly made

Nice food, a breakfast buffet where everyone can find something tasty; the pool in the property in plus, the location was good, close to Chichen Itza archeological site

Stayed in December 2024

Drinks and cocktails at the bar not so good

Quiet and clean, personnel nice and attentive to the guests needs. Breakfast was great

Stayed in December 2024