Good service pool

Fabulous views from all over the property view from the panoramic room was dropped dead gorgeous best view and Cabo hands-down

Stayed in July 2025

I cannot think of a single thing we did not like.

EVERYTHING! The facility, the staff, the rooms, the communication, the location, the pool, the spa, the view and the restaurants all were amazing.

Stayed in March 2025

The staff were the highlight. So professional, warm and helpful. From check in where they upgraded us and let us have early check in to meals and poolside. The food was the other highlight - every meal was a treat and surprise. The only slight disappointment was the Rooftop food but after Manta (excellent) and the Ledge (so good) that isn't a shock. The churros were a delight and the fresh salads and poke bowls were amazing. The view is stunning, especially at sunset and we could watch the surfers for hours. The only thing that truly was out of character with the rest of the hotel was a strong bad smell as you walked to our room (712) and when we used the tap or shower or flushed the toilet.

Stayed in March 2025

Music was a little loud by the main pool

Spectacular - can't wait to return. Really a dream place

Stayed in January 2025

Nothing

Everything!

Stayed in May 2024

It’s a little bit out of the way with not much around in walking distance

Beautiful hotel with scenic views

Stayed in March 2024

Nothing to not like. The only thing to keep in mind is that the beach is not swimmable (more for surfing). The infinity pool is amazing though!

Everything was amazing - room, views, staff, food, beautiful sunsets, whale watching from the hotel! Could not have hoped for a better experience…highly recommend. Will definitely be back!

Stayed in January 2024

The Thompson was amazing. From the moment we arrived until our final day we enjoyed every moment at this lovely resort. The staff, food, and rooms were all to our liking. We already started thinking about our return trip someday. Thank you again for everything, very special Birthday trip!

Stayed in November 2023

We enjoyed the resort pools, work out classes, all of our meals, mixology class and spa services there! Everything was EXCEPTIONAL!!!

Stayed in September 2023

Thank you Jamie and team for making our time by the pool the best! It was beautiful and relaxing with great service and care by the team. We can't wait to come back.

Stayed in July 2023

Staff was amazing, they make sure your stay is perfect. Highly recommended for couples especially

Stayed in August 2023

I felt like the food was a bit overpriced but besides that I enjoyed my stay.

Stayed in March 2023

Luxury modern decor, quiet trendy vibe.

Stayed in March 2023

This review is hidden because it doesn't meet our guidelines.

Loved everything! The breakfast that was included was amazing and had lots of options! The property was immaculate, staff went above and beyond, food was amazing, drinks were flavorful and refreshing. The spa was a hidden gem and walks on the beach were picturesque! Bonus was it was humpback whale season and we could see many from anywhere on the property!

Stayed in March 2023

Amazing hotel from outstanding staff. Concierges, Pool staff, restaurant servers all top notch, friendly and professional. The three restaurants on site serve up wonderful dishes and cocktails and the views from the room (especially of the famous arches) are fabulous. All rooms face the beautiful sea. It's really perfect!

Stayed in March 2023

rooms could use a little updating

location cleanliness friendly staff

Stayed in January 2023

Not very clean, no coffee machine in room.

Nice hotel, large rooms.

Stayed in December 2022

They need more suites for families so we do not have to purchase two rooms. For a family of 5, two rooms was pricey.

The hotel is very nice and the service was great. The staff were friendly and helpful during our entire stay.

Stayed in December 2022

Truly an amazing property with best staff from check in with Marco Vazquez to concierge Bree who was super helpful in planning an amazing sailing/snorkeling cruise, to the pool area with Jaime, the pool concierge and waiters Lenny, Aldo and Leo. It is the place to stay in Cabo=-views from room are the best around and the food was great--try the sushi bar in the lounge for amazing sushi and sashimi. Can't wait to come back to The Cape!

Stayed in November 2022

Everything about this hotel is exceptional. The service, the food, the pool, the beds, everything!

Stayed in October 2022

The bathroom sink’s caulk was discolored, making it appear dirty.

Friendly staff; attentive. Color palette in the room was lovely. Tequila gift a nice surprise. Felt special.

Stayed in February 2025

The food and drinks are just not that great on any of the property. Typical Hyatt type food… and the price for food and drinks is outrages. The quality should fight the price. Really you are just paying for the view.

The view is amazing, staff is great, great gym. Private beach!

Stayed in December 2024

Ceiling leaking in bathroom , faucet was splashing out water

Beautiful hotel

Stayed in September 2024