Reviews of Hotel Soberanis 3 stars
Avenida Coba 5 y 7 Manzana 8 SuperManzana, 77500 Cancún, Mexico
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation , close to everything - ADO central bus station, right on Tulum Avenue central bus station, good value for the money
Beds can be a bit more comfortable
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewYou get what you pay for , great cost - value in a good location on the entrance to the hotel zone , walking distance from public transportation
Bed mattress can be allot better , almost no bad sheets and blankets
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewThis hotel is really central, but the back rooms are so quiet you get woken by the dawn chorus! There is transport right at the door for all the shopping centers, there is a good farmacia 2 blocks away. An icecream store almost next door. And a major supermarket with everything from lunch to APPLES The OXO really is open at 7 but is usually up and running before and lets in the coffee starved.
No HOT AND COLD indicators on the shower taps, so you either nearly die from COLD, or HOT No grab bars in the shower - have them at home - and miss them. Bathrooms are dangerous for falls! Creepy TV channel - if they can't afford something normal - why not charge for channel access. And it really was weird. Like amateur night
Reviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewPaying about $100 Cnd extra on arrival.
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewGood size bed
No hair dryer !!! Not a good Wi fi in the room !
Reviewed: 25 February 2025 · Stayed in January 2025
Verified reviewLocation
Everything
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewGood location. Great value for money. Big bed.
Mosquito inside the room. I had insect bites.
Reviewed: 23 February 2025 · Stayed in January 2025
Verified reviewLocation, couldn't choose better for downtown. Staff were helpful.
Walls were dirty Room had a smell Halway always noisy
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewNothing , very bad experience.
Very old hotel with a lot of cockroaches , very bad smell and the staff at the check in are very rude.
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewI did not like because the stuff was very rude
The the stuff at check in was extremely rude .He is the one with broken or hurt a Arm .
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewGood bed and good location
The concierge guy was very rude and angry
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewNo desyuno. I always stay here in Cancun - it has most everything right there, or easy access. I have been coming there for many years. (except during the COVID)
CNN was available but with no picture on my second night and nothing could be done - very frustrating - I don't get to see it very often. The channel was live sound only, and they did call SKY
Reviewed: 2 September 2024 · Stayed in September 2024
Verified reviewReviewed: 2 August 2024 · Stayed in July 2024
Verified reviewReviewed: 23 July 2024 · Stayed in July 2024
Verified reviewReviewed: 3 July 2024 · Stayed in June 2024
Verified reviewReviewed: 26 June 2024 · Stayed in June 2024
Verified reviewSuper noisy as it is next to a main road with heavy noisy traffic