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Reviews of Hotel Secreto This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Seccion Rocas Lote 11, 77400 Isla Mujeres, Mexico

#7 of 45 hotels in Isla Mujeres

Guests' Choice

Review Score

Based on 68 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.6

  • Location

    9.6

  • Facilities

    9.3

  • Staff

    9.4

  • Value for money

    8.9

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 15, 2025

    10
    Secreto is an ocean view paradise, off the beaten path enough for quiet nights, but walking distance to everything!
    • Leisure trip
    • Couple
    • Executive Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing! We loved it and wouldn’t hesitate to stay there again in the future.

    The views were incredible. On a quiet street, but close to the north beach, shops and restaurants. Fabulous pool and rooftop bar. The staff was friendly and very helpful.

    Stayed in July 2025

  • Reviewed: June 14, 2025

    10
    Relaxing!!
    • Leisure trip
    • Travelers with friends
    • Superior Junior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    The plants in front of pool block the view.

    Very quiet and very friendly staff.

    Stayed in June 2025

  • Reviewed: May 12, 2025

    9.0
    Great time, want to go back asap!
    • Leisure trip
    • Travelers with friends
    • Deluxe Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Clean, large room with amazing view, great rooftop bar

    Stayed in May 2025

  • Reviewed: May 6, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Off the beaten path. Very private and cozy.

    Stayed in April 2025

  • Reviewed: April 23, 2025

    10
    Perfect boutique hotel close to the action
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing negative to say, we loved it!

    Rooms are really comfortable, amazing views over the pool and out to the ocean. The staff are friendly and helpful. The pool area is an amazing place to relax and cool off.

    Stayed in April 2025

  • Reviewed: March 27, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 21 nights
    • Submitted from a mobile device

    Would like a bit more space to hang up clothes.

    Stayed in March 2025

  • Reviewed: July 20, 2024

    9.0
    This was the most relaxful short retreat. I am torn on recommending ,want to keep to myself!
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 3 nights

    The only thing would be some sort of onsite snacks or food. one minor point, when stipulating what is cash payment, please make clear that it will be paid at checkout. Since the cash was not asked for at each occurrence I thought was being charged to room. An ATM would be helpful.

    The room was very open, clean and spacious. Amenities were very thoughtful, especially like the coffee set up. The front desk personnel was outstanding. Jesus made the best cocktails and his attentiveness was exceptional.

    Stayed in July 2024

  • Reviewed: April 19, 2024

    9.0
    Secreto delivered
    • Leisure trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was a little cold to really enjoy and the gym needed a bit of TLC

    The location was amazing an hidden away out the busy streets & staff super helpful. Lovely & clean and exactly what we needed

    Stayed in April 2024

  • Reviewed: December 23, 2023

    10
    Awesome stay!!!
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    All was perfect!

    Liked the views, friendly staff and how easy it is to coordinate transport from airport to hotel and back, the golf carts. Staff always willing to help.

    Stayed in November 2023

  • Reviewed: November 18, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Junior Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and friendly staff. Would love to come back.

    Stayed in November 2023

  • Reviewed: November 5, 2023

    10
    Great experience. Highly recommend!
    • Leisure trip
    • Solo traveler
    • Deluxe Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing.

    Beautiful location and very friendly staff! Great view of the pool and ocean. Nice having a not crowded beach in front of the hotel but a very short walk over to North Beach. Beds and pillows were super comfy.

    Stayed in November 2023

  • Reviewed: August 30, 2023

    10
    Great staff, close to the beach, walking distance to main street.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 4 nights

    Construction was happening down the street, not a big deal, You just have to walk through it or drive with your golf cart.

    Stephanie was so accommodating of any request, she was available to help., The room was simple but sufficient. The property was kept very clean.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    There where some very loud Americans guests.

    Nice small, somewhat hidden, hotel. Beautiful roof terrace for some sun set cocktails. Room was very spacious and with direct access to the pool. The beach right in front is popular for sea turtles laying eggs at night.

    Stayed in July 2023

  • Reviewed: August 6, 2023

    10
    I would stay here again.
    • Leisure trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Excellent location, close to restaurants and beautiful beaches. Rooftop bar is awesome to watch sunsets.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    9.0
    Fabulous experience in Isla Mujeres
    • Leisure trip
    • Couple
    • Executive Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Superb location. Quiet yet closed to the center of town and playa Norte. Will return next year for a longer stay. Great view from the pool

    Stayed in July 2023

  • Reviewed: July 30, 2023

    9.0
    A relaxing end to a wonderful holiday.
    • Leisure trip
    • Family with young children
    • Deluxe Junior Suite
    • Stayed 2 nights

    An oasis of calm but still close to the hustle and bustle of town. Sunset drinks at the rooftop bar were one of the highlights of our trip. We enjoyed the best massage we've ever had. We highly recommend Maria. She was friendly and her massage techique was first class.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    10
    Overall, our stay at Hotel Secreto was very pleasant. The location is excellent and the staff is super friendly and atte
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    There is nothing I can think of that I didn’t like about the property but if there is something that I can point out, it would be that the room seemed a bit outdated as well as the gym.

    What I liked about the property is the location and proximity to beaches and downtown. It is very secluded and quiet, and only a few steps (2-3 min walk) to playa norte and restaurants. I also liked the pool area, rooftop bar and the staff.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    8.0
    Quiet but still central to the action
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 3 nights

    no catering facilities

    friendly staff and central location. Roof bar has amazing views

    Stayed in June 2023

  • Reviewed: June 19, 2023

    10
    Best spot to stay in the isla!
    • Leisure trip
    • Group
    • Deluxe Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I wish we could have stayed for longer because the journey to get to isla mujeres is (easy but) a little long.

    Just all around amazing. Incredible boutique hotel in beautiful location with great staff.

    Stayed in June 2023

  • Reviewed: June 14, 2023

    10
    incredible experience! I will most definitely be staying at Hotel Secreto on my next trip to Isla Mujeres
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    the property smelled heavenly and was so cozy and breezy!! it was also so easy to get around. our room was on the first floor with a walk out porch to the pool and beach. the view was fantastic and the staff were kind and attentive. while the water is not swimmable at this location, it’s not a big deal bc you can either walk or take your golf cart down the street.

    Stayed in June 2023

  • Reviewed: April 13, 2023

    10
    Our stay at Hotel Secreto was one of the best hotel experiences we’ve ever had.
    • Leisure trip
    • Couple
    • Executive Junior Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    I can’t think of one thing.

    delightful and inviting, it’s a hidden secret away from the busyness of town. The staff are warm and friendly. Our room was clean and comfortable with an incredible view.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Junior Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Amazing gem of a place. Wonderful staff. Perfect location.

    Stayed in April 2023

  • Reviewed: February 26, 2023

    10
    Will return! Great location within walking distance to bars, beaches and restaurants.
    • Leisure trip
    • Travelers with friends
    • Deluxe Junior Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Bar is not a good selection of wine and no international beers. Bar doesn’t open early enough.

    you have your own beach with nice lounger and umbrellas.

    Stayed in February 2023

  • Reviewed: January 8, 2023

    10
    Perfect vacation spot
    • Leisure trip
    • Family with young children
    • Superior Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Pillows were not good- made it difficult to sleep;

    Loved location close to everything, rooms were huge with great balconies overlooking the water; staff were incredibly attentive

    Stayed in January 2023

Showing 1 - 25

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