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  5. Reviews of Hotel San Marcos Grand

Reviews of Hotel San Marcos Grand This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avenida Alvaro Obregon, 51 Norte Colonia Centro, 80000 Culiacán, Mexico

#17 of 35 hotels in Culiacán

Guests' Choice

Review Score

Based on 29 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.5

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 27, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Todo excelente

    Stayed in August 2025

  • Reviewed: February 20, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Everything was great was quiet clean the restaurant was nice

    Stayed in January 2025

  • Reviewed: January 11, 2025

    10
    Excellent place
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Everything was good

    People was very friendly

    Stayed in December 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Excutive Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The Tv was not working properly, and I only had a few channels..

    The location and great breakfast.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Excelente servicio

    Stayed in March 2024

  • Reviewed: October 13, 2023

    10
    Nice Stay!!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    This is a great location, excellent service and very clean

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Elegant without been "fancy", excellent location, very friendly staff, very clean and well mantained
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night

    Noting that you can control. Sometimes outside noise but you cannot do anything on that matter.

    Breakfast is good although before was a buffet without extra charge. We have been in several times in the last 6 years.

    Stayed in September 2023

  • Reviewed: July 21, 2023

    8.0
    very good, 2nd time staying there will stay 3rd time.
    • Business trip
    • Couple
    • Excutive Room
    • Stayed 3 nights

    Free breakfast wonderful would like workers to be bilingual.... very nice older hotel and perfect location downtown

    Stayed in July 2023

  • Reviewed: May 12, 2023

    10
    It was great overall
    • Business trip
    • Group
    • Excutive Room
    • Stayed 2 nights
    • Submitted from a mobile device

    More choices in the American breakfast

    Breakfast was very limited options For the American bkfast.

    Stayed in May 2023

  • Reviewed: August 21, 2024

    3.0
    Disappointed
    • Family with young children
    • Executive Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    My house keeper she was amazing and the bell hops and the velvet parking service.

    Well first of all, the bathroom light was low then the light went out . One of the bed lamps was broken. The shower drain wouldn't drain right. Would get full of water. Everytime I ordered in my order wasn't never right. I have stayed there over 16 yrs and this has been the second time I was satisfied.

    Stayed in August 2024

  • Reviewed: January 23, 2024

    5.0
    location is excellent
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights

    more pressure on the shower not just that drip, toilet had to flush 2 or 3 times......but yea the shower was the worst, clugged up sink in the reatroon

    location, and housekeeping

    Stayed in January 2024

  • Reviewed: July 1, 2023

    1.0
    HORRIBLE
    • Leisure trip
    • Couple
    • Excutive Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Property is old, staff is rude and not helpful- I was having problems with the Wifi and politely asked if there was something wrong or if I did something wrong (when trying to sign in), and they answer right away was “well you are the only one complaining!” I’m not complaining, Im asking!!- they have no manners , the girl who was at front (I believed her name is Karen - well deserved name), she treated us like we were asking things for free!! No, Im not! Im paying and she should be more helpful! We left after 3 hrs of checking in, I can believe they charge like they were a good resort, rooms NEED UPGRADES!!!! Is like walking back into the 90s!! Old furniture, old a/c- it was a transportation to the past, but paying the future 😪 We went to the Holiday Inn Express, they were so helpful, hotel is new and they charge the same as them , but you getting what are paying for!!

    Property is old, staff is rude and not helpful- I was having problems with the Wifi and politely asked if there was something wrong or if I did something wrong (when trying to sign in), and they answer right away was “well you are the only one complaining!” I’m not complaining, Im asking!!- they have no manners , the girl who was at front (I believed her name is Karen - well deserved name), she treated us like we were asking things for free!! No, Im not! Im paying and she should be more helpful! We left after 3 hrs of checking in, I can believe they charge like they were a good resort, rooms NEED UPGRADES!!!! Is like walking back into the 90s!! Old furniture, old a/c- it was a transportation to the past, but paying the future 😪 We went to the Holiday Inn Express, they were so helpful, hotel is new and they charge the same as them , but you getting what are paying for!!

    Stayed in June 2023

  • Reviewed: September 15, 2022

    7.0
    Oh so many opportunities for improvement and all such simple things
    • Leisure trip
    • Solo traveler
    • Excutive Room
    • Stayed 9 nights
    • Submitted from a mobile device

    the on site restaurant is a joke, the included breakfast options are so unclear, what was included and what was charged for varied depending upon who your server was, this included my having the same breakfast two days running, one day it was included the next it was charged. in particular Frank and Perla were incredibly unprofessional and tried on several occasions to serve me wine that was clearly off and then charge me for premium wine, In fact Frank was so blatant that he told me to order food from the premium menu as he needed the money!!! The hotel is great, just stay away from the on site restaurant

    the hotel is pretty awesome with a great location and great staff, the English speaking staff were very helpful and the Spanish speaking staff always did their best to help.

    Stayed in September 2022

  • Reviewed: March 31, 2023

    9.0
    comfortable stay
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nice and clean

    Stayed in March 2023

  • Reviewed: September 24, 2022

    9.0
    was good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    we went out to the pharmacy and around the entrance steps (outside) was a huge roch, 🥹😱 maybe needs more attention around the property .

    was a good place to spend the night, the personal was profesional and friendly

    Stayed in September 2022

  • Reviewed: May 6, 2024

    8.0
    Very Good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: March 25, 2024

    10
    Great as always, our prefer place to stay
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: December 21, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Excutive Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: December 20, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Excutive Room
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: December 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Excutive Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: December 7, 2022

    9.0
    Wonderful
    • Family with young children
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: November 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: November 10, 2022

    9.0
    Wonderful
    • Couple
    • Executive Double Room
    • Stayed 16 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2022

  • Reviewed: October 31, 2022

    9.0
    Wonderful
    • Business trip
    • Group
    • Excutive Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2022

Showing 1 - 25

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