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  5. Reviews of Hotel Posada del Hidalgo - Balderrama Hotel Collection

Reviews of Hotel Posada del Hidalgo - Balderrama Hotel Collection 5 stars

5 De Mayo e Hidalgo, 81200 El Fuerte, Mexico

#1 of 7 hotels in El Fuerte

Guests' Choice

Review score

Based on 29 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.8

  • Facilities

    9.0

  • Staff

    8.8

  • Value for money

    8.8

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    10
    super
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    everything perfect

    Stayed in August 2025

  • Reviewed: 8 May 2025

    9.0
    Fabulous, Paul the waiter is good fun.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff, really nice comfortable rooms, great restaurants.

    Stayed in May 2025

  • Reviewed: 26 March 2025

    9.0
    Best hotel rooms in El Fuerte
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Many steps or ramps up to rooms and main area, no elevator.

    Near everything in the central area. Very comfortable bed and room.

    Stayed in March 2025

  • Reviewed: 15 March 2025

    8.0
    Great hotel grounds and rooms.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The food is not the strong suit. We saw the dinners included in the package tours and decided against. The breakfast buffet was average, and not memorable.

    The buildings, ceilings and the dining room are beautiful. The grounds in general are lovely. We missed the Zorro show but it sounded camp- promising.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night

    Nothing- we had a great stay

    Great place- still quite full of tour parties but not in your face like the sister hotel in Barrancas- Le Mirador

    Stayed in March 2025

  • Reviewed: 19 February 2024

    9.0
    Beautiful hotel!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The hotel provided Transporation to the train station (which is a good 15-20 minutes away), but we were told we would not have a return trip cause we were not staying another night. For the price of the hotel and the amount of hotel vehicles picking up at the train station, I thought a round trip should be included.

    We stayed at the beginning of our Cooper Canyon Trip. We had our own vehicle which we parked in front of the hotel and was told many times, it is very safe (it was still there when we returned in 5 days!) The hotel is very beautiful and had many courtyards to explore. The room was very nice and worth the price (however, I would book direct to save on any 3rd party booking fees). We paid the $200 Peso for the Zorro show even though we do not speak Spanish, but they said it had music and dancing (but the dancing was the guests dancing with zorro and the music was only 3 songs while the guest danced) They did credit your $200P towards your tab, so we did get a good meal and drink. The hotel is in a nice location with shops and restaurants in the area.

    Stayed in February 2024

  • Reviewed: 10 January 2024

    10
    Amazing - Would love to stay again
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    Very beautiful - great location - so much to see and do Staff were fantastic and friendly - room was gorgeous We did the river boat tour through the hotel and it was fantastic - so many birds El Fuerte is a beautiful heritage town - definitely visit and stay at Hotel Posada Del Hidalgo

    Stayed in January 2024

  • Reviewed: 19 November 2023

    8.0
    The hotel was well run, we enjoyed out stay in spite of the terrible weather at the time.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    The Breakfast was excellent and the location could not have been better to export the historic area.

    Stayed in October 2023

  • Reviewed: 10 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The wine pours were skimpy

    The bar, the staff, the beauty of the property, the location, the shuttle service, the Zorro show, the pool

    Stayed in September 2023

  • Reviewed: 5 May 2023

    10
    My wife and I spent two great nights at your hotel and will return
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night

    No adverse comments

    Breakfast was fine, as were all the meals, and we really liked the bartenders Marcos and Chapo

    Stayed in May 2023

  • Reviewed: 27 March 2023

    10
    Great place in El Fuerte
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Amazing hotel in central El Fuerte.

    Stayed in March 2023

  • Reviewed: 27 March 2023

    10
    Great way to end our Chepe Express train adventure. Best hotel in El Fuerte.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Place was great, can't think of a thing.

    Just a beautiful hotel with a great bar and lovely grounds. Location can't be better. They even picked us up from the train station with a bus for no additional charge.

    Stayed in March 2023

  • Reviewed: 13 February 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The hotel receives large coach parties so best to try to avoid dealing with reception at such moments!

    Lovely setting, rooms dispersed around gardens, very central, friendly and safe.

    Stayed in February 2023

  • Reviewed: 23 December 2022

    10
    Excellent service and
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms and very helpful and friendly staff.

    Stayed in December 2022

  • Reviewed: 6 November 2022

    8.0
    Breathtaking views
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was musty smelling, open doors and fan cleared most out. Heater noisy.

    The view was incredible, room had great view of canyon.. Rustic accommodations right on the rim. Very good breakfast and dinner. Right across from the train station.

    Stayed in November 2022

  • Reviewed: 22 October 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    We had a room where the window faced the street, the isolation was really bad and you could hear exactly everything going on outside, including traffic, dogs, a rooster and loud music in the middle of the night.

    Very beautiful hotel! The whole area is very well maintained. Nice rooms, AC working well, good Wifi. Nice staff, some could speak English. Comfortable bed. Nice hotel bar with very good cocktails.

    Stayed in October 2022

  • Reviewed: 14 April 2025

    7.0
    Nice treatment for foreigners, not so for nationals
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    We got the impresion that the staff at the reception favors turist that are coming in tours, usually on their way to "Barrancas del Cobre". But for Mexican tourists we felt a litle bit on the downside, even tough we were paying the same rate. Our waiter at the "El Zorro show" was very nice and that is the only reason I didn't give the lowest score to the staff, but other than that, you can really feel the difference. Too sad to experience.

    We liked the location. The rooms are clean.

    Stayed in April 2025

  • Reviewed: 25 June 2024

    7.0
    ok, we enjoyed it, but not value for money at all.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    it’s a bit run down, asking for 5 star money and not offering the 5 star experience . no tea coffee making facilities in the room, no safe. the expensive juice for breakfast was not even fresh juice, in Mexico? madness. the breakfast was just ok, much better food in every direction in el fuerte and much cheaper. tortillas arrived after i had finished my breakfast, no apology. expensive average coffee. could be so much better. we stayed as my wife used to go to this hotel with her family 40, 50 years ago to swim and to go to the disco there in the 80s. so for her it was very nostalgic, which i think they are relying on. other hotels as good in town at half the price.

    it’s a lovely old building, lots of history, a beautiful style. the room was beautiful, a good size and an awesome bathroom.

    Stayed in May 2024

  • Reviewed: 29 January 2024

    3.0
    I won’t go back
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The staff were very unfriendly and seemed to not want to help anyone

    Location was great. Charming hotel

    Stayed in January 2024

  • Reviewed: 3 October 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 15 June 2024

    10
    Great hotel in the heart of the pueblo magico.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 6 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 6 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

Showing 1 – 25

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