no se

muy bueno

Stayed in December 2024

There was not anyone assigned to the bar. The presence of a bartender was sporadic, but when someone was present, they were always well mannered and knew how to make a variety of mixed drinks. Many buffet items were repetitive from the breakfast selections to the dinner selections. For example, the Lyonnaise potatoes were on the buffet line every meal. The bacon was way undercooked all of the time except when it was on a hamburger (one of the best I have ever had). In fact, the bacon always presented as being warmed, not thoroughly cooked. I didn't like the fact that internet access was shut down every night, which kept me from being able to transact business in other countries.

The staff were the best of any IHG property at which I have stayed and better than most non-IHG five stars at which I have at which I have stayed. They were very courteous, and accommodating of my wishes.

Stayed in August 2024

Qqui Robledo is a great host. She's always looking for ways to make you feel comfortable.

Stayed in August 2024

No mini refrigerator

Friendly staff and clean facilities. Room was large and clean.

Stayed in February 2024

location

Good size room, restaurant is good, good breakfast

Stayed in September 2023

Breakfast was a buffet with a lot of option but I only used it twice during my 7days trip. The food lack flavor, seasoning. It was bland. The bar was a bit noisy a couple of times at night. The food was tasteless. This is the only issue I had everything else was perfect.

It's beautiful. Our room was cleaned daily with fresh towels and bedding. Every day. The location was great. There's a mall and movie theater across the street. 3 mins walk literally. It was safe. The staff were amazing and helpful. My room was comfortable. There was heat/ac unit, a bit noisy but that helped me sleep lol.

Stayed in August 2023

The faucet splash out the basin due to improper installation of spray nozzle. I understand it saves water but splashing around isn’t the original intention. The air condition is too noisy, even at low speed.

Great location for airport transportation and visiting customer. Very clean.

Stayed in July 2023

cleanness of the room

Stayed in April 2023

We ordered a room with a jacuzzi and did not get one when we arrived. The room was clean and nice, but we really wanted the jacuzzi. They offered us 2 drinks, and after some negotiation, they gave us a partial dinner in stead of the drinks. I thought they could have done more. In addition there was no elevator from the parking area under the hotel to the reception area; we had to carry our bags up the stairs.

Breakfas was very good when we got it. The service on the buffet was slow; it took to long to replace trays that were empty. I went to the order your own breakfast window and the food was good, but it also took to long; the 1 cook was overwhelmed with orders; needed another person taking orders and prepping while one cooked. The space for thsi cook to order was very small.

Stayed in December 2022

I was not able to buy breakfast so I had to buy external

Being able to book the room via booking app, the hotel is beautiful and makes my business trip more friendly, specially with a nice gym and the running track was a very great plus

Stayed in December 2022

all good except elevator that sometimes was not working properly. Also gym was good but could be better adding more stuffs

all good except elevator that sometimes was not working properly. Also gym was good but could be better adding more stuffs

Stayed in December 2022

the location

the size of the room

Stayed in November 2022

The night check in staff was terrible, the elevators way to small. the coffee not good at all.

The fruits at the buffet , The rooms are great!

Stayed in October 2022

Housekeeping was a great staff. They always offered to help. Main desk- not very helpful. One evening I called down for more toilet paper. Never got paper. At check in I had inquired about getting a vehicle to take us out to the pyramids. When I re checked to have it scheduled …it was going to be triple the costs and I would not be guaranteed a ride back to the hotel.

Stayed in March 2025

Terrible taladrando y martillando las paredes todo en tiempo nefasto y al staff del hotel le valio

Stayed in April 2024

Much of the hotel seems with unused or or as if it has been left untouched for a longer, long time, so although things are tidy they seem dingy. Our bathroom has a lot of lime in the shower and faucet making it seem like it has never been scrubbed or washed thoroughly.

Centrally located, nice bar and restaurant

Stayed in February 2024

mostly the traffic close to the hotel.

Excellent location, friendly and helpful staff, great breakfast and bar service. Loved it! Very safe.

Stayed in June 2025

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in February 2023

There are no comments available for this review

Stayed in November 2022