1 Avenida Norte Entre Calle 14 Norte y 16 Norte Bis, 77710, 77710 Playa del Carmen, Mexico
#35 of 250 hotels in Playa del Carmen
Guests' ChoiceBased on 192 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 27 August 2025
Robin
CanadaThe pool is beautiful, the building is clean and secure. Parking is available, and the rental is ideally located, just a short walk from the city center.
Stayed in July 2025
Reviewed: 14 August 2025
Eric
Netherlandsminor detail but the boys at the associated beachclub maybe. Waiters there weren't sharp at all, 2 wrong orders in 2 days and still demanding 20% tip afterwards.
between beach and quinta avenue, so exactly in the sweet spot. 2 nice pools, garage for the car, towels for the pools & beach. We had the apartment at ground floor, 2 bed rooms, 2 bathrooms, kitchen & the private jacuzzi!
Stayed in August 2025
Reviewed: 3 August 2025
Shane
AustraliaNothing to complain about
Staff were very helpful and location was excellent.
Stayed in August 2025
Reviewed: 2 August 2025
Jesper
DenmarkA bit worn down
Great location and friendly staff.
Stayed in August 2025
Reviewed: 10 July 2025
Bethany
United KingdomIt was just gorgeous! So comfortable, well laid out and super clean the maids were brilliant and all the staff were so friendly. We wanted solidarity and weren’t bothered but they were always there in an instant when we needed. The location couldn’t be more perfect either. Just brilliant would 1000% go back! Supermarket was a 10 minute walk also
Stayed in June 2025
Reviewed: 26 June 2025
Heather
United StatesThere was a club nearby where the music was pumping all night. Very loud. Coffee maker was difficult to use. It simply didn’t brew.
The quaint pool and nice location to downtown shopping.
Stayed in June 2025
Reviewed: 25 June 2025
Jo
New ZealandBeds very firm
Great service, great location
Stayed in June 2025
Reviewed: 10 June 2025
Lawana
United StatesThe WiFi connection in the bedroom was a bit challenging
Location was absolutely perfect, all restaurants, shopping and nightlife were within walking distance. The main strip is located 2 minutes from the condo.
Stayed in June 2025
Reviewed: 31 May 2025
Serena
United StatesWater was never truly hot
Beautiful property, private terrace
Stayed in May 2025
Reviewed: 2 May 2025
Tracy
United StatesWe had a great time at The Maya Villa Condo. Good location. Close to everything but still quiet. Only had one night when we heard dancing club noise, but it was a Saturday and was tolerable. The staff was great and super helpful. Condo was clean and comfortable. The pool is small but refreshing. We were able to use the sister property pools with our wristband, so that was a nice option. Quick walk to the beach. Spent one day at Mamitas Beach club, which was a fun day. Good restaurants. Walk to El Fogon for legit great Mexican food.
Stayed in April 2025
Reviewed: 6 April 2025
Krista
United StatesThe only small complaint would be our hot tub on the roof top did not have a cover and did get dirty from the wind blowing stuff in. This did not really affect us to much because we enjoyed the hot tub by the pool.
We loved the location. The more you are in Playa the more you realize the location is perfect. Close to all the fun and shopping all within a quick walk. Far enough away that you don’t have the noise. The property was well cared for. The gardens were beautiful and surround you making it feel like a paradise. Pools were clean and warm. Restaurant was delicious priced a little high but it is fresh seafood. All the staff were friendly and very helpful. House keeping did a great job. Beaches were ok but had a lot of seaweed rolling in and they were actively cleaning it up. We were told they are not usually like that. Easy walk to the marina to take ferry to Cozumel. Beaches at Cozumel were beautiful. The Bell boy walks you through your condo and gives good instructions for everything you need to know.
Stayed in April 2025
Reviewed: 6 April 2025
Adrian
United StatesWonderful stay! Very close to restaurants and the beach! We would definitely be staying there again on our next visit to Playa.
Stayed in March 2025
Reviewed: 1 April 2025
Jeanne
United StatesThe condo/ hotel was wonderful. The staff very friendly and helpful. The location is excellent.
Stayed in March 2025
Reviewed: 31 March 2025
Thomas
United StatesNothing
Very safe and close to everything
Stayed in March 2025
Reviewed: 26 March 2025
Katarzyna
CanadaThe hotel is fabulous 😍 It feels very private. Our appartment was huge and very well equipped (even iron and lot of hangers for clothing). Location is spot on. It's just next to the busy Quinta Avenida but we didn't hear any noises. We absolutely loved it and will come back for 100% ❤
Stayed in March 2025
Reviewed: 26 March 2025
Kathy
United KingdomLovely attractive place, we went for the condo/jacuzzi option. Large area and bedrooms overall very pleased with the property. Just a couple minutes walk to 5th Avenue.
Stayed in March 2025
Reviewed: 20 March 2025
Danielle
United StatesPool towels in the unit, more bathrobes
I liked having a private hot tub, but it never got very hot.
Stayed in March 2025
Reviewed: 20 March 2025
Nyathi
United StatesEverything was great
This place is wonderful. The pictures don’t do it justice. It’s such a lush and classy spot. Clean and peaceful.
Stayed in March 2025
Reviewed: 16 March 2025
Selena
United StatesWe couldn’t use the jacuzzi- the water was absolutely boiling and not suitable to enjoy.
Very clean. A great location. The condo has everything you need. And also is safe as you have to have a key to access gates- and a security guard is at the door late at night.
Stayed in March 2025
Reviewed: 6 March 2025
Sebastian
Austria.
Everything was good
Stayed in February 2025
Reviewed: 12 February 2025
Cynthia
United StatesComfortable condo, fully equipped kitchen, lovely outdoor garden pool area, convenient location but still quiet
Stayed in February 2025
Reviewed: 11 February 2025
Jaziel
CanadaPool was too small and access to pools on sister properties was denied. not accesible for older people or the disabled.
The nice vegetation, suites are well kept, and nicely furnished.
Stayed in February 2025
Reviewed: 11 February 2025
Mcdonald
CanadaWould have liked to have a bit more sun & natural light. Our suite was facing North and had no sun and very little natural light.I would stay here again, but only if our suite was facing South and possibly on the second floor, not ground floor level. I would request a different suite purely for light and sun. Otherwise, it is a little oasis right in town.
Safety, secure. Staff is very helpful.
Stayed in February 2025
Reviewed: 12 January 2025
Walkiria
United KingdomMaybe a ramp for suitcases would benefit this property
Really nice and comfortable, very well equipped and great location.
Stayed in December 2024
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