Reviews of Hotel Matilda, a Member of Design Hotels This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Aldama #53, Colonia Centro, 37700 San Miguel de Allende, Mexico
#50 of 134 hotels in San Miguel de Allende
Guests' ChoiceReview Score
Based on 46 hotel reviews
8.4Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
9.5
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Facilities
8.4
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Staff
8.9
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Value for money
7.4
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Free Wifi
10.0
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Showing 1 - 25
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Reviewed: October 26, 2024
Joan
United States16 Reviews2 helpful votes9.0“We loved our time at Hotel Mathilde. The staff was incredibly helpful, gracious and polite. I would recommend this bouti”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
- • Submitted from a mobile device
No negatives at all.
This is a wonderful boutique hotel, perfectly located in San Miguel de Allende. The rooms are beautifully appointed and the lobbies, restaurant and outdoor areas perfectly decorated. A lot of thought has gone into the overall guest experience.
Stayed in October 2024
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Reviewed: July 12, 2024
Jennifer
United States1 review8.0“Enjoyable”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
Shower pressure and temp control. A/C not working consistently, pool area very small.
Carlos and staff. The breakfast was very good.
Stayed in July 2024
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Reviewed: November 9, 2023
Francoise
France29 Reviews4 helpful votes8.0“Very nice hotel's staff but breakfast not at the right level.”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 3 nights
The room we got was missing natural light. The swimming pool was so cold that we could not use it. Their breakfast was disappointing vs price we paid for the room (only coffee + 1 little plate of fresh fruit + 1 half-slice of bread were included; rest have to be paid extra ++). Mathilda could definitely improve the breakfast quality and quantity that is not at level expected.
Location was great, staff very nice and pleasant.
Stayed in October 2023
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Reviewed: March 28, 2023
Duygu
Turkey8 Reviews2 helpful votes7.0Good- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 2 nights
- • Submitted from a mobile device
There should be at least an any egg optıon at breakfast
Breakfast was very poor
Stayed in March 2023
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Reviewed: January 8, 2023
Gregoire
Canada1 review7.0Good- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
Communication in restaurant. Great on weekends. Not as strong during week service.
Weekday staff lacked communication. For so few people staying at hotel, they did not know what to offer (breakfast included).
Stayed in January 2023
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Reviewed: October 4, 2022
Gerald
United States2 Reviews9.0“Not enough bang for my buck.”- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 2 nights
Room size. Limited TV channels.
Staff was excellent.
Stayed in October 2022
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Reviewed: May 1, 2025
Audrey
United States17 Reviews10“Great stay!”- • Leisure trip
- • Couple
- • Grand Deluxe Double Room
- • Stayed 5 nights
- • Submitted from a mobile device
Wonderful staff! Beautiful property.
Stayed in April 2025
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Reviewed: April 5, 2025
Virginia
Canada97 Reviews16 helpful votes6.0“Disappointing - won't stay there next time”- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 4 nights
Beginning with the "extras" they inform you as you check in. Two free bottles of water and all others 50 pesos extra. Really, after spending $600 US a night you'd think they could throw in the water. Continental breakfast included with drip coffee (not good) but espresso extra. (I had black tea that was light brown and tea bag had been taken out. Did they reuse it?!") The room was large but soul-less/sterile. For a design award hotel it was a big disappointment. Barely any natural light as two small windows were opaque. Bathroom had next to no counter space to place toiletries despite bathroom being large. Lots of room for a little table. The hotel has a nice looking pool with only 5 lounge chairs. What about the other 30 people? I missed an outdoor space to lounge/read in. Only dining tables and chairs on patio. Again, not sure why they won a design award and I certainly don't agree with the Michelin guide.
Our room was spacious and bed comfortable. Linens and towels good quality. Shower big, Malin & Goetz products. Continental breakfast of fresh fruit with yogurt and granola was nice (but small). Green juice was good as was the challah toast (but a grain bread would have been better). Location of the hotel is its best feature.
Stayed in March 2025
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Reviewed: March 19, 2025
Jonathan
Canada1 review10“Very enjoyable, service was outstanding”- • Leisure trip
- • Solo traveler
- • Junior Suite
- • Stayed 6 nights
- • Submitted from a mobile device
Not enough electrical outlets in the room
Great room, great staff
Stayed in March 2025
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Reviewed: February 24, 2025
Nicolas
Puerto Rico17 Reviews3 helpful votes10“a Jewel in San Miguel de Allende”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
The hotel is well localized , modern with very nice details. The rooms are very comfortable as well as the beds. The staff was very well educated , respectful and very attentive. Our rate included continental breakfast wich consisted of fruits , bread, coffee and juice.. they had a menu also from with you could order but not included. Breakfast is not like a buffet with you could get at other hotels but by my standards was good enough
Stayed in February 2025
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Reviewed: February 18, 2025
Ana
United States9 Reviews1 helpful vote10“Full of good traste and location was super conveniente”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 5 nights
- • Submitted from a mobile device
N/a
Location
Stayed in February 2025
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Reviewed: February 17, 2025
Jose
Puerto Rico62 Reviews5 helpful votes10“Awesome time, excellent service”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 4 nights
- • Submitted from a mobile device
The location of it, short distance to msin attractions
Stayed in February 2025
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Reviewed: July 16, 2024
Callie
United States10 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
I cannot recommend Hotel Matilda enough. The location and amenities are fantastic but the staff and customer service are incredible. They are so attentive and make you feel so welcome.
Stayed in July 2024
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Reviewed: December 29, 2023
Joel
United States1 review10“We loved the personal attention and smallness of the hotel,”- • Leisure trip
- • Couple
- • Grand Deluxe Double Room
- • Stayed 3 nights
Would have liked a croissant included in the continental breakfast instead of just toast.
The staff was extremely friendly and helpful. The location was perfect! It was clean and and the service was efficient We liked our stay very much. The continental breakfast was great, also.
Stayed in December 2023
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Reviewed: September 4, 2023
Patricia
Mexico4 Reviews10“Beautiful and comfy stay at San Miguel de Allende”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 2 nights
Just the lack of clarity of the city tour that was arranged by the hotel. We wanted 1h tour and we ended up walking for 2 and half hours with a kid and we were charged for it. If we knew, we would have interrupted the tour earlier.
Amazing staff, food and rooms. the hotel has great location, walking distance to all good spots in San Miguel. they also support with extra activities and reservations. Very thoughtful and helpful.
Stayed in September 2023
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Reviewed: July 16, 2023
Alfredo
Mexico5 Reviews10“Feel at home on the best street in town”- • Leisure trip
- • Family with young children
- • Grand Deluxe Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room didn't seem to be the one I booked. So beware, pictures don't match the actual rooms, that depends on the location within the hotel. I suggest to change to an individual name for each room because your current number system is not standardized and is kinda deceiving.
The best location
Stayed in June 2023
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Reviewed: April 12, 2023
David
United States19 Reviews1 helpful vote10“This was one of the best hotel experiences I’ve ever had! We will be back for sure!!”- • Leisure trip
- • Family with young children
- • Luxury Suite
- • Stayed 3 nights
- • Submitted from a mobile device
nothing
The staff is incredible! Super friendly, accommodating, and knowledgeable of the local area.
Stayed in April 2023
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Reviewed: November 28, 2022
Marialina
United States3 Reviews10“the best spa I have been ♥️♥️”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 6 nights
- • Submitted from a mobile device
we love everything about Matilda
Stayed in November 2022
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Reviewed: September 19, 2022
Sylvia
United States1 review10Exceptional- • Leisure trip
- • Group
- • Junior Suite
- • Stayed 3 nights
- • Submitted from a mobile device
I wish the bottled waters were included.
Fresh fruit , juice and pastries were delicious
Stayed in September 2022
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Reviewed: December 8, 2024
Alexander
Cyprus102 Reviews1 helpful vote8.0“San Miguel de Allende is really a very beautiful historic town.Must be visited!”- • Leisure trip
- • Group
- • Grand Deluxe Double Room
- • Stayed 4 nights
There are no comments available for this review
Stayed in December 2024
-
Reviewed: April 30, 2024
Alana
Australia9 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in April 2024
-
Reviewed: March 28, 2024
Hassan
United States1 review9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 3 nights
There are no comments available for this review
Stayed in March 2024
-
Reviewed: November 7, 2023
Carlos
Mexico20 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Junior Suite
- • Stayed 2 nights
- • Submitted from a mobile device
There are no comments available for this review
Stayed in November 2023
-
Reviewed: December 30, 2022
Thetravelingtraveler
United Arab Emirates28 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 1 night
There are no comments available for this review
Stayed in November 2022
Showing 1 - 25
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