This situation with the Internet, there is more bizarre than any place. I’ve been anywhere in the world. You have to reset your Internet with a different code every single day and a different code for each of your electronic devices. There were times that I could not use the Internet because my code had expired And I was already in bed and didn’t wanna get dressed to go down to the lobby and get a new code. Very inconvenient. I was there for five days so with multiple different devices that meant that I had to keep putting in new codes. Very annoying. Their desk staff does not speak English, which is cool, just be aware of that.

The rooms are OK. The hotel directly across the street has a great breakfast an excellent coffee. The hotel architecture and upkeep is stunning. I like the location a lot and I would definitely stay here again.

Stayed in August 2025

There wasn't anything that I didn't like - but note that if you are sensitive to car smells, the window to our room was above the main road and sometimes the exhaust would get into the room.

The hotel is beautiful. Walking into the main patio is a dream - and then there is also the views from the terrace. The hotel feels very calm, and like an oasis from the very busy main street. The location was perfect for us - we were able to walk to our tour, as well as different restaurants for dinner and the main square was just a 5 minute walk away. It was nice to be able to escape the busy streets by ducking into our hotel. Would highly recommend.

Stayed in August 2025

🥰🥰🥰

Taxco is worth staying at least one night (Friday👍👍). Hotel Los Arcos is the perfect location with the most charm, comfort and friendliness! So convenient to be one block from the “zocalo” and at the same time in a quiet charming historic property. Room size and cleanliness were excellent. There is a convenient spacious area right at the corner of Calle Juan Ruiz de Alarcón and Las Conchas that served really well for drop-off/ drop-on. Streets in Taxco are seriously narrow and we were a numerous family with our luggage. Omg, soooo charming! We will be back!!!

Stayed in July 2025

The only thing is that there is not enough hot water when taking bath.

Very good location. We like the native, old style of the hotel. Staffs are very nice and very helpful.

Stayed in July 2025

Very beautiful decor (building more spanish hacienda style--lovely). The location was great (easy walk to Zocalo and restarants, plus they had a nice restarant.

Stayed in June 2025

My bed, and pillows were way too hard. The water took about ten minutes to warm up and I felt terrible wasting so much water.

It’s located in a fabulous location. We walked everywhere and we were never more than a couple of minutes away from hotel. The building is also absolutely beautiful!

Stayed in June 2025

The restaurant

Stayed in May 2025

Enjoyed everything.

My favourite hotel of my 3 weeks trip to Mexico. The location, the building, rooms, patio, the details... everything was just perfect and romantic.

Stayed in April 2025

Very very lovely place !

Stayed in April 2025

Bed kinda small, could use extra pillow

Location and staff

Stayed in April 2025

Loud music at night

Style, location, terrasse.

Stayed in January 2025

great location and lovely building

Stayed in November 2024

All great!

Honestly, in a month of traveling in Mexico, this was our single favorite hotel -- just that perfect combination of charming character, historical building, amazing location in an adorable town, and very comfortable & big room. The roof deck was gorgeous. Lots of different places to sit and read a book or play cards or have a drink. Absolutely delicious breakfasts directly across the street at the Hotel Americano FYI. We looked at several other hotels while in town and are 100% this is where we stay again or recommend to friends. Not all resort fancy -- just charming and historic and so tranquil and lovely.

Stayed in December 2024

Unlike better the hotel building because it looks like it’s still the same way like they build it so I like that a lot

Breakfast he was really good. He was really cozy taste. It was good.

Stayed in October 2024

Water pressure and temperature in the shower. No coffee/tea facilities in room.

Pretty much everything!

Stayed in September 2024

First room (30) had no warm water and hardly any water in the shower. We were offered a new room which was great

Location is great, in the center near to the main plaza and church and the amazing staff were very helpful

Stayed in August 2024

Loved the room and location, very authentically decorated and comfortable.

Stayed in July 2024

The rooms have smaller windows and we had no view, but that was a small thing.

Location was excellent and hotel is very beautiful. It is only a 2 minute walk to the square.

Stayed in March 2024

The room was extremely warm, but we are visiting Mexico in a heatwave, even by their standards!

The hotel building is a magnificent colonial town house built around a spectacular courtyard. The location could not be better for old Taxco, with everything close to hand. Citlal, the owner, speaks excellent English and she could not be more helpful. She actually took us to a friend's silver shop, when we asked for advice on where to start buying silver amongst countless shops there. We didn't need to look any further! She also clearly takes great pride in her beautiful hotel, and well she should! It was great value for money and we would recommend it for anyone who wants character, style and views (from the fantastic rooftop terrace).

Stayed in May 2024

The shower wasn't working well

The location

Stayed in March 2024

the noise level , close to town

restaurant was excellent ..flavor,decor, service

Stayed in February 2024

Nothing.

The location is excellent. It is just a few minutes from the center to visit the Cathedral, market, churches, etc. The room is spacious for 2 people and clean. The top roof view is amazing. The hot water works perfectly fine. The bed is comfortable. Many restaurants are nearby. Free parking for us, but it is in a different location. The reception is nice and friendly. The hotel has great decorations and architecture. Wifi connection is stable.

Stayed in October 2023

Been to Taxco several times, this is our only hotel choice

Stayed in December 2023

For the best experience, insist for a room in the back.

Beautiful hotel, exceptional property, very good location.

Stayed in December 2023