Reviews of Lombardo Suites 4 stars
Victor Hugo 60, 11590 Mexico City, Mexico

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewI love Lombardo Suites, it's my second time staying there and it's always a good experience. I recommended it to my colleague and she also like. It has a family feeling, staff is very caring and polite.
Nothing
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewlocation
I would like to have more fruit when I have breakfast
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe room offers space, practical furnitures and a useful kitchenette.
The windows of the kitchen does not have blinds, so, considering the open space with the bedroom, it was not dark enough at night. The bedroom curtains between the living room were see through and very difficult to move.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewnice and eficient apartment. friendly staff. simple breakfast
loud humming of the refrigerator (can be switched off at night). the echo in the four-story lobby is terrible. In your room you can hear all the conversations of the other guests at breakfast and sometimes people talk until midnight. rooms facing the street have no soundproofing against traffic noise.
Good day. Thanks a lot about your comments, we going to work in that.
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewBig and comfortable rooms with lots of light. Convenient kitchenette. Very kind and helpful staff. Nice roof terrace. Small enough hotel to feel homey.
The street is noisy but that’s the big city…
Reviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in February 2025
Verified review++ The rooms were good. If you're lucky, you'll get a quiet one—half of the rooms face the yard, while the other half face the road. I recommend you to explicitly request a room facing the yard for a quieter stay.
-- The hotel nearly lost my clothes when I sent them for laundry. I only got them back five minutes before leaving, which was extremely stressful. Additionally, the staff doesn't speak English well, making communication difficult. -- There is no showerhead; the water streams directly from the top, so your hair always gets wet unless you use a shower cap.
We really sorry all the problems that you lived with us. Thanks for your comments.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewI absolutely love this property! The staff was very professional and kind. Everyone there contributed to making my experience truly great.
Everything met or even exceeded my expectations. I have no complaints!
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in January 2025
Verified reviewGreat location and the room was big. Nice futon for a couch but can comfortably sleep an adult. It also has a small kitchen. It’s nice for a small family.
The mattress was there worst. It hurt my back so bad it ruined one of the day of the trip. The free breakfast didn’t have anything I wanted and the horrible coffee.
Good afternoon sir. We hope you are well, we really sorry the problems that you have with us. we take note about your evaluations. Sorry so much!
Reviewed: 2 January 2025 · Stayed in January 2025
Verified reviewReviewed: 29 November 2024 · Stayed in November 2024
Verified reviewLocation, size of room, bed, linens, staff. It will be great for some people.
It was so light in the room, I had a very hard time sleeping. This is fixable and others have made this comment. Breakfast selection could be better.
Reviewed: 9 November 2024 · Stayed in October 2024
Verified reviewSafe location and professional service.
Breakfast was too simple.
Reviewed: 6 November 2024 · Stayed in November 2024
Verified reviewLocal area.
Booked for two nights and on departure wanted to charge us for second night even though we had proof from booking.com. Scam.
Dear miss We really sorry the problem that we have with you at check out, we only have a register of one guest, but we never have your id with the full name, the mistake was that we dotn know that you have another booking with other name, was a totally mistake of comunication, we really sorry the bad moment that you have to were with us.
Dear miss We really sorry the problem that we have with you at check out, we only have a register of one guest, but we never have your id with the full name, the mistake was that we dotn know that you have another booking with other name, w… Show more
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewThe room is big and there is a small kitchen. The shower is exceptional for CDMX. Breakfast is OK, but not varied. The room is perfectly equipped for short stays, there was everything I could think of. I would definitely book it again.
The view from the window was to the wall of the next house.
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewLocation was excellent for my husband’s meetings. Excellent taco place (Selene) is around the corner and the Catholic Church is 20 m away.
Curtains have to be updated and towels are frayed. Dining area for breakfast is cramped.
Reviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified review