Osiris Sur Mz 42 Lote 12, Tulum City Centre, 77780 Tulum, Mexico
#121 of 225 hotels in Tulum
Guests' ChoiceBased on 29 hotel reviews
8.4Cleanliness
9.0
Comfort
8.4
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.7
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Showing 1 – 25
Reviewed: 3 March 2025
Tim
United KingdomI actually don't mind this but I know that it is something that people consider - the water in the shower is room temp which, given how warm Mexico is, is quite refreshing
An adorable place with an equally adorable family running it (plus their very cute little dog!). The rooms are done with a lovely local vibe and the bed was big and comfortable. For a place so close to the action it is also quite quiet. A really great place to come back to after a day of exploring. Thank you for a fab stay.
Stayed in January 2025
Reviewed: 16 January 2025
Martin
CanadaHospitable family atmosphere and a great location!
Stayed in January 2025
Reviewed: 12 January 2025
Arthur
United StatesThe front door was somewhat difficult to locate
Convenient location close to Tulum's busy center but not too close to the noise
Stayed in January 2025
Reviewed: 15 December 2024
Paul
United KingdomRoom smelt and felt damp, but it had been raining a lot and very humid
Owners are lovely Good location
Stayed in December 2024
Reviewed: 20 July 2024
Olivia
United Kingdomthe water temperature was a bit all over the place. tulum itself was dirty and expensive, tho the beach is beautiful.
The room was large and comfortable, with a big bed and adequately sized bathroom. the rooms surround a small courtyard so they feel safe and away from the street. the owners were polite, and there was a very cute dog. the AC was very effective.
Stayed in July 2024
Reviewed: 1 March 2024
Susie
FranceThe shower could have had more pressure but it was fine.
The room was beautiful and very spacious. The building is pretty and tastefully decorated. The bed is very big and comfortable. The lady was very cheerful and welcoming.
Stayed in February 2024
Reviewed: 28 February 2024
Jonathan
United KingdomThe WiFi in my room was very hit and miss. I had to leave my room to get a signal sometimes.
Great location. The staff were really nice and helpful. They even had a dog living there.
Stayed in February 2024
Reviewed: 3 February 2024
Sergii
Ukraine- the bathroom door opens and closes very loudly. We woke up every night when one of us goes to the toilet. - very poor wi-fi connection - there was no trash can in the room - It is said that the best beaches are in a protected area after the hotelier beaches, yes thye are beautiful and wild, but there are tons of plastic on the beach. The sea burps plastic. And it is weird for me “eco-friendly” Tulum is very dirty and seems like nobody cares about that. I cleaned the beach, because I didn’t want to lie in plastic, but where to throw it away? you need a container. - It is better to take a motorbike or bike to go to the hotelier, because you have to take a taxi collectivo and it’s really bad option. It’s so difficult to come back from the beach to the hotel in the evening. We have been waiting for taxi collectivo for an hour, they were full and they raise the price. Regular taxi wants 40-100$ for 8 km. Haha.
+ good location (but not to go to the hotelier zone). + very nice green place + the sink was amazing)
Stayed in January 2024
Reviewed: 30 January 2024
Ilze
LatviaI did not manage to shower in warm water.
The location was excellent, a bit away from hussle and bussle of Tulum and het still walking distance to all. It was quite silent place to stay and I truly enjoyed the bit of peace, friendly dog and very comfortable bed. Also the toom was with lovely design.
Stayed in January 2024
Reviewed: 20 January 2024
Emil
United KingdomThey had a dog and we didn't know about it. My partner is afraid of dogs, and we always check about that before our bookings, but they didn't say anything about it.
The decoration of the room it was amazing. The lady treated us very nice.
Stayed in January 2024
Reviewed: 18 January 2024
Ederson
ItalyOnly thing missing a dripping mat in front of the shower.
We loved the place. It's very authentic and cosy. Great design and very clean. Owners are very friendly
Stayed in January 2024
Reviewed: 23 February 2023
David
United Statesjust happened to have very loud music in the park across the street until 4 or 5 in the morning. The bathtub in the room was high reason for renting. very limited hot water though did not inquire about it as the host spoke little English with me little Spanish
looked and felt authentic Mexican. nice little garden. great bike rental next door with safe parking in garden
Stayed in January 2023
Reviewed: 17 January 2025
Martin
CanadaWonderful!
Stayed in January 2025
Reviewed: 15 January 2025
Novak
MontenegroJust a heads up, there are a lot of anti-mosquito devices around. Also, I can’t hang my clothes outside to dry because of the strong smell from the nearby shops. And the Wi-Fi connection is a bit spotty (maybe my room is in the corner).
The place is super cozy and right in the heart of the city. Mercado is just a stone’s throw away, where you can find markets and shops galore. There are also restaurants nearby. If you rent a scooter, you can explore the city like a local. Collectivo Station is just a 300-meter walk away, and the owners are super friendly, including Poncho—the adorable dog!
Stayed in January 2025
Reviewed: 9 January 2025
Magdalena
GreeceThe standard and overall equipment of the room were more like what I would expect from a hostel and not a hotel. The equipment of the room was rather simple and bleak. The bed sheets and towels smelled a bit and the bed was not very comfortable. The bathroom was a separate corner next to the bed with an indented wall that did not close to the ceiling, meaning that everything could be heard and smelled from the bathroom.
The location was good, not directly in the busy main street but a short walk from it. Thus it was relatively quiet for Tulum. The owners were very friendly with a cute dog.
Stayed in January 2025
Reviewed: 14 November 2024
T
United StatesEverything was good
Stayed in November 2024
Reviewed: 11 September 2024
Rosamaria
ItalyMiroslava and Jorge are amazing people! Super welcoming and helpful!
Stayed in September 2024
Reviewed: 29 March 2024
Leena
CanadaRoom was dark, terrace was a whole in the wall, no light. Reception staff was very unpleasant. We had booked 4 nights we left after staying 2 nights only. No garbage bags were provided
Location, big room.
Stayed in March 2024
Reviewed: 17 March 2024
Madonna
Canada- Warm and gracious hospitality - Charming ambiance of a beautiful little home like hotel - Attention to detail evident in the design of the room, like the ceramic sink - traditional art in the room - Inviting seating areas in the well-cared-for garden - Charming hotel - Proximity to the ATO bus station for convenient transportation options to other places and colectivo or taxi available otherwise if needed in Tulum
Stayed in March 2024
Reviewed: 6 March 2024
Ivan
GermanyThe hosts are very lovely people. The hotel room was tidy, quiet at night and spacious and there was everything we needed. Would recommend.
Stayed in March 2024
Reviewed: 1 February 2024
Tiffani
United StatesI rented the place especially for the bathtub and it had dirty water with green clumps, so it felt like a complete waste of money. Instead of giving me any money back, she told me to return for a free night...but i don´t want to.......
The location was good.....
Stayed in December 2023
Reviewed: 25 December 2024
Gowthami
IndiaThere are no comments available for this review
Stayed in December 2024
Reviewed: 23 January 2024
Seiji
CanadaThere are no comments available for this review
Stayed in January 2024
Reviewed: 9 January 2024
Csáder
SlovakiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 8 January 2023
Brandon
United StatesThere are no comments available for this review
Stayed in January 2023
Showing 1 – 25
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