Reviews of Live Aqua Ciudad de Mexico Bosques de las Lomas 5 stars
Avenida Paseo de los Tamarindos Numero, 98. Colonia Bosques de las Lomas, 05120 Mexico City, Mexico
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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewPros: Excellent, friendly, attentive, and efficient service by staff. I had some mild health issues during my stay and the staff were incredible--they even called a doctor to evaluate me in the comfort and privacy of my own room (shoutout to the concierge!). The room was spacious, clean, and modern. The bed and pillows are a dream. Natural light is excellent given floor-to-ceiling windows. The food (we only had breakfast) was great as well.
Cons: The bathroom sink does not have much room to accommodate a toiletries kit and the shower's water pressure was mild. Location is undesirable for tourism purposes, as it is ~40 mins removed from the city center, but if you want peace and quiet in a more residential area, this is the hotel for you.
Dear Gian Carlo, Thank you very much for your thoughtful and detailed feedback. I’m delighted to hear that our staff provided excellent, friendly, and attentive service, especially during your health concern. We are proud of our team’s dedication to guest comfort and well-being, and I will be sure to personally recognize the concierge for their outstanding support. I’m also glad you enjoyed the spaciousness and cleanliness of your room, as well as the comfort of the bed and the natural light from the floor-to-ceiling windows. It’s wonderful to know the breakfast met your expectations as well. Regarding your comments about the bathroom sink and shower water pressure, I appreciate you bringing these to our attention. We continuously strive to improve our facilities, and your feedback will be shared with our maintenance and operations teams to explore possible enhancements. Lastly, I understand that our location may not be ideal for those seeking proximity to the city center, but I’m happy to know that the peaceful and quiet residential environment suited your preferences. Thank you again for choosing to stay with us and for your valuable insights. We look forward to welcoming you back for another exceptional experience. Warm regards,
Dear Gian Carlo, Thank you very much for your thoughtful and detailed feedback. I’m delighted to hear that our staff provided excellent, friendly, and attentive service, especially during your health concern. We are proud of our team’s dedi… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewDear Mr. Klemer, Thank you very much for your perfect rating and kind words. We are delighted to hear that everything was perfect during your stay. It was a pleasure having you with us, and we look forward to welcoming you back for another exceptional experience. Warm regards,
Dear Mr. Klemer, Thank you very much for your perfect rating and kind words. We are delighted to hear that everything was perfect during your stay. It was a pleasure having you with us, and we look forward to welcoming you back for another… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewDear Mr. Klemer, We sincerely thank you for your rating and for sharing your experience with us. We are pleased to know that everything met your expectations. It will be an honor to welcome you again and continue providing you with excellent service. Kind regards,
Dear Mr. Klemer, We sincerely thank you for your rating and for sharing your experience with us. We are pleased to know that everything met your expectations. It will be an honor to welcome you again and continue providing you with excelle… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewEverything! Exceeded expectations!
Nothing to mention
Dear Mr. Traclyn, It was a true pleasure to welcome you to Live Aqua Ciudad de México Bosques de las Lomas. We are truly honoured by your words — “Best stay of your life!” means the world to us. Knowing that everything exceeded your expectations motivates our team to continue delivering exceptional experiences every day. Thank you for taking the time to share your thoughts. We look forward to the privilege of welcoming you back very soon. Warm regards
Dear Mr. Traclyn, It was a true pleasure to welcome you to Live Aqua Ciudad de México Bosques de las Lomas. We are truly honoured by your words — “Best stay of your life!” means the world to us. Knowing that everything exceeded your expec… Show more
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewAmazingly beautiful and cozy hotel. Great service. Bath tub was great. Loved the shower gel & shampoo brand. Everything was comfortable $ aesthetic.
Dear Miss. Alena It is a pleasure to have been your hosts at Live Aqua Mexico City Bosques de las Lomas. We’re delighted to know you enjoyed the beauty and cozy atmosphere of our hotel, as well as the excellent service. It’s great to hear you appreciated the bathtub, and that the shower gel and shampoo brand stood out to you, we carefully select every detail to ensure both comfort and aesthetics. We hope to welcome you back soon for another exceptional stay. Regards.
Dear Miss. Alena It is a pleasure to have been your hosts at Live Aqua Mexico City Bosques de las Lomas. We’re delighted to know you enjoyed the beauty and cozy atmosphere of our hotel, as well as the excellent service. It’s great to hear… Show more
Reviewed: 12 June 2025 · Stayed in March 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEverything
Extra bed
Dear Miss Lina, It is a real pleasure to have welcomed you to Live Aqua Mexico City Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction. I hope you will give us the honor of hosting you again on your next visit to Mexico City. Best regards.
Dear Miss Lina, It is a real pleasure to have welcomed you to Live Aqua Mexico City Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction. I hope you will give us the honor … Show more
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewExcelente
Dear Mr. Jaime, It has been a real pleasure to welcome you to Live Aqua Mexico City, Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction. I hope, you will give us the honor to be your hosts again and continue creating memorable stays in your visit to Mexico City. Best regards.
Dear Mr. Jaime, It has been a real pleasure to welcome you to Live Aqua Mexico City, Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction. I hope, you will give us the honor t… Show more
Reviewed: 2 April 2025 · Stayed in March 2025
Verified reviewAmazing amenities. Worth it.
It is a real pleasure to welcome you to Live Aqua Mexico City Bosques de las Lomas. I am glad to hear that your stay with us has been an enjoyable experience. I hope, you will give us the honour to be your hosts again. Best regards.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewBeautiful decor and spacious room. Staff are very friendly and helpful. Great facilities such as the gym.
Dear Mr. Weinbach, It is a real pleasure to welcome you to Live Aqua Mexico City Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction, especially for the excellent attention and service of our team. I hope you will give us the opportunity to be your hosts again and that we can continue to provide you with a memorable experience on your next visit to the city. Best regards.
Dear Mr. Weinbach, It is a real pleasure to welcome you to Live Aqua Mexico City Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction, especially for the excellent attention a… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in January 2025
Verified reviewReviewed: 9 March 2025 · Stayed in February 2025
Verified reviewReviewed: 3 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in January 2025
Verified reviewThe front desk team very professional abd friendly. always taking ownership and very customer oriented.
Dear, Mr. Alvarez, It is a real pleasure to welcome you to Live Aqua Mexico City Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction, especially for the excellent service and attention provided by our front desk team. I hope you will give us the opportunity to be your hosts again. Best regards.
Dear, Mr. Alvarez, It is a real pleasure to welcome you to Live Aqua Mexico City Bosques de las Lomas. I am glad to know that your stay with us has been an experience of your complete satisfaction, especially for the excellent service and… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGreat location, amazing restaurants around. Friendly staff A great experience. I will definitely go back
Location and cozy
Dear, Miss Villegas, It's a pleasure to receive you at Live Aqua Mexico City Bosques de las Lomas. I am delighted to hear that you enjoyed your stay with us. I hope you will give us the opportunity to be your hosts again and continue to create memorable experiences for you. Yours sincerely.
Dear, Miss Villegas, It's a pleasure to receive you at Live Aqua Mexico City Bosques de las Lomas. I am delighted to hear that you enjoyed your stay with us. I hope you will give us the opportunity to be your hosts again and continue… Show more
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in January 2025
Verified review