Reviews of Las Brisas Ixtapa 5 stars
Playa Vistahermosa S/N, 40880 Ixtapa, Mexico

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Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewAmazing staff, especially Israel, Miguel Angel and Victorino
Nothing!
Dear Ms. Billet: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Ms. Billet: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to p… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 7 July 2025 · Stayed in July 2025
Verified reviewThe view is amazing, and the modern Mexican architecture is very impressive.
The rooms are outdated. Terrace furniture is very old and worn out. Sofa was very stained. Distance between rooms and pool, restaurant, beach is very far away.
Dear Melissa: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property, however, we have taken note of your suggestions and will carefully consider them as we continually strive to enhance our services. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Melissa: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to pro… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewThe entire hotel.
Everything was perfect.
Dear Rose Marie: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Rose Marie: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to p… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in June 2025
Verified reviewCleanness, good food, beverages, everything excellent
Well preserved, well organized and beautiful
Dear Luciano: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Luciano: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to prov… Show more
Reviewed: 31 May 2025 · Stayed in March 2025
Verified reviewLoved the location and the beach
It is a little older and showing some age/ maintenance issues.
Dear Michael: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. Regarding your suggestions, please be assured that we will take action to improve our facilities. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Michael: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to prov… Show more
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 15 April 2025 · Stayed in March 2025
Verified reviewDear Allison: Thank you for choosing Las Brisas Ixtapa as your destination. Please note that our main goal at Las Brisas Ixtapa hotel is to give all our guests unique experiences, as a consequence, we are taking actions to avoid this happens again in order to offer a better experience to all our guests. We hope you come again soon, it will be a pleasure to assist you. Kind regards, Miguel Mestas General Manager
Dear Allison: Thank you for choosing Las Brisas Ixtapa as your destination. Please note that our main goal at Las Brisas Ixtapa hotel is to give all our guests unique experiences, as a consequence, we are taking actions to avoid this happ… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in February 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewAmazing staff, so friendly and helpful. Beautiful location, very well run and fantastic room. The beach club rate was excellent value.
I wish my stay was longer
Dear Elizabeth: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Elizabeth: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to pr… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewFrom our balcony spotted whales off the beach, one lot mum and her pup. The views were spectacular. Listening to the surf whilst in bed great.
The mattresses had a plastic covering, pillows not suitable for a good sleep. The duvet was heavy, had to take it out. A sheet was all required to sleep.
Dear Maurice: Thank you for choosing Las Brisas Ixtapa as your destination. We appreciate your feedback. At Las Brisas Ixtapa, we are committed to providing unique and memorable experiences for all our guests. We have taken note of your suggestions and will carefully consider them as we continually strive to enhance our services. We hope to welcome you back to our hotel in the near future. It would be a pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Maurice: Thank you for choosing Las Brisas Ixtapa as your destination. We appreciate your feedback. At Las Brisas Ixtapa, we are committed to providing unique and memorable experiences for all our guests. We have taken note of your s… Show more
Reviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewThe location (beach) was prime- in a private cove- but the hotel itself was extremely outdated
Our rooms air conditioning never worked properly- even after we asked the front desk to check it for us- so we slept uncomfortably each night - The inside of the hotel was outdated- could use a few touches on paint and facilities. While we paid for “all inclusive” there were still many exclusions- such as types of liquor or drinks we could enjoy. Also- for example we wanted to enjoy snacks (peanuts) at the lobby bar while we enjoyed a cocktail and were charged $7.00 USD for them- not the best touch. There were also items on the menu in the reservation only restaurants that we could only enjoy with an extra price such as Salmon or Mahi Mahi. The pool area could have used some music or some activities for all ages to enjoy.
Dear Nicole: Thank you for choosing Las Brisas Ixtapa as your destination. We appreciate your feedback. At Las Brisas Ixtapa, we are committed to providing unique and memorable experiences for all our guests. We have taken note of your suggestions and will carefully consider them as we continually strive to enhance our services. We hope to welcome you back to our hotel in the near future. It would be a pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Nicole: Thank you for choosing Las Brisas Ixtapa as your destination. We appreciate your feedback. At Las Brisas Ixtapa, we are committed to providing unique and memorable experiences for all our guests. We have taken note of your su… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewFood was good
Alcohol drinks quality is bad
Dear Sergio: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property, however, we have taken note of your suggestions and will carefully consider them as we continually strive to enhance our services. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Sergio: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provi… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewThe entire hotel is very nice including the rooms, beach and grounds. Service was excellent. .
Dear Greg: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Greg: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewGreat ocean views.
Air-conditioning was subpar.
Dear Wayne: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property. We sincerely hope to welcome you back soon. It would be our pleasure to assist you again. Kind regards, Miguel Mestas General Manager
Dear Wayne: Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay. It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provid… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified review