The service was really attentive, breakfast was delicious with both cold and warm options.

Stayed in August 2025

Nothing

The staff where great, the location was great, the breakfast was fresh and each mornings a different taco. The staff were so kind and friendly. Thank you

Stayed in August 2025

Personalized service and home cooked warm breakfast. Central location but very quiet. We liked everything, would stay there again.

Stayed in August 2025

The full breakfast is only available as of 8h30, but many of the activities start as of 8h30, it would be great if breakfast could be one hour earlier.

Super nice place, hidden in the north of Oaxaca, very close to all sights - we did everything by foot. There is always somebody present, and they are always willing to help you! The tour they recommended was also worth it!

Stayed in June 2025

The property was close to the center of town and within walking distance for all the activities we did. It was clean, the staff were helpful and always pleasant. Breakfast in the morning was super great…served at a large table family style. Also, I loved that there was filtered water available instead of buying plastic bottle each day.

Stayed in June 2025

Nothing!

Lovely staff. Great breakfast. Nice area!

Stayed in April 2025

When you check in you get a rather large email with their Terms & Conditions and they’re not afraid to use them. We had an unfortunate incident (my wife became quite sick) and unfortunately spoiled a towel, although we wouldn’t have mind paying for it, almost (USD$35) $700 pesos seemed excessive given the towels are let’s say very well used! We loved our room but note that the description mentions a patio, and there wasn’t one.

Very nice staff and location

Stayed in May 2025

Downtown is a walking distance.

The staff was great, very helpful, breakfast was good and complete. The neighborhood is very nice and safe. Also there is a deck in the roof (nice view) to relax, you can bring food and listen music.

Stayed in May 2025

Loved our stay at La Casa Carlota. The staff were super friendly, the rooftop was lovely, the room was large & comfortable and tastefully decorated. It was everything we were looking for & needed for our few days in Oaxaca. Would definitley recommend

Stayed in May 2025

the place is a walking distance from the center without being in the center witch was great and quiet nice acomodating rooms with a good simple breakfast vary nice and helpful staff

Stayed in April 2025

Everything!

Stayed in April 2025

Noisy! Needed better windows or to provide ear plugs

Clean, friendly staff, walkable

Stayed in February 2025

Staff. Location. Breakfast. Overall feel of the hotel. Wonderful little traveler’s hotel.

Stayed in March 2025

Lovely place and lovely staff! Dulce was super nice and welcoming!!

Stayed in April 2025

Could be bright during morning if you suffer it

Colonial style house located in a quiet but center barrio. Colourful breakfast, a sunny terrace and the family atmosphere are the remarkable points of la casa carlota

Stayed in April 2025

Construction happening next door was sometimes loud in the mornings and afternoons, but not while sleeping. There are also dogs in the neighborhood that bark at night, but nothing a white noise app couldn't drown out. The doors to the rooms are sliding glass, so when people are walking in the hallway, it can be a bit noisy.

The rooms are very clean and tended to multiple times a day. The breakfast is delicious - several cold options and then a hot Mexican breakfast prepared to order each day. The staff is super nice and helpful. The location is excellent in the Xochimilco area. Very cute property with only 5 rooms, so the attention to detail and kind service are especially noteworthy.

Stayed in April 2025

Construction was beginning for a new store next door. Luckily the construction was done while we weren’t in our room and the noise wasn’t too bad.

The ambiance is wonderful, very relaxing with beautiful Oaxacan art everywhere. The staff were amazing and the breakfast (order the hot dish) was delicious.

Stayed in April 2025

Couldn't really fault anything, they had building work going on next door, which was only really noisy during the day and we were given treats to apologise!

The location of Casa Carlota was just perfect, on a quiet street but a really close walk into the main town area. We felt very safe and our room had everything we needed. The bed was HUGE and super comfy. Breakfast was a perfect mix of yoghurt/fruit & cereal with Mexican cooked delights - all very tasty and authentic. The roof terrace was lovely and breezy, perfect for a cold beer. The staff are super kind and very helpful.

Stayed in April 2025

We absolutely loved the breakfast but it’s not served until 8:30 so not good for an early start on the day. They let you know you may have issues finding it if you are using Google Maps. We didn’t have issues but will point out their sign is very tastefully low key. The entryway has a metal gate and a wooden gate. For security you reach through the metal gate to ring a doorbell and the staff will let you in 24/7. We didn’t dislike this but wanted to point this out as it’s not common around the world.

This hotel has only 5 rooms so the level of personal service is extremely high. Our main contact was Dulce who was sweet as can be in addition to being fluent in English and very knowledgeable about how to get where you want to go. She arranged taxis for us for less than advertised here on Bookings.com. We walked almost everywhere as the location is a 15min walk to Zocalo, and on the street with the aqueduct which adds to the beauty. The room was clean, you have your own bathroom, coffee maker, bottled water, safe and hair dryer. Not a huge room but like most hotels they have a very comfortable rooftop area to lounge and watch the sunsets. Breakfast was fantastic and held us for most of the day. Fruit, cereals, yogurt, toast, sweet bread plus each morning they offer a hot entree made to order so it’s served piping hot. You will eat family style as all the guests are seated on possibly the largest table you will ever eat on made from one slab of wood. It is beautiful. We highly recommend this hotel and would gladly stay here again.

Stayed in March 2025

There was construction going on next door during the day but the noise was over by 6 pm so it didn’t bother us. Never heard it in the morning so they must have started after we left for the day.

Very nice small (5) room B and B which as very, very clean. The staff was extremely helpful. They arranged a cab to pick us up at the airport and when our flight was delayed and then canceled til the next day they arranged for the cab to be rescheduled for us. We didn’t need it but they offered to book some day trips for us. A nice breakfast is provided.

Stayed in February 2025

Nothing

Perfect location, lovely little hotel and wonderful staff!

Stayed in February 2025

No to say negative

Loved the location loved the staff- so helpful

Stayed in February 2025

Unfortunately there was construction next door which was out of their control of course but made our stay less comfortable. Also dogs barking a lot - also out of their control and I think that may be a problem all over the city.

Breakfast was good, location was excellent and the people were wonderful.

Stayed in January 2025

Service staff, charm

Stayed in January 2025