Reviews of Krystal Grand Los Cabos - All Inclusive 5 stars

The food the staff was great. Samara was a great help and so friendly and Julio was funny and fast. Jesus in the buffet was so hardworking. We enjoyed the aerobics and volleyball in the pool with Francisco and Sebastian. Overall the staff was the best.

The sound from the freeway in our room was very loud. They said that there was nothing they could do about it.

Booking.com and Krystal Grand, you guys have refused to refund my extra unused day at that hotel. The hotel says I should get in touch with you and booking says I should get in touch with the hotel. So what’s the essence of using booking.com if you can’t resolve these issues and now I’ve lost a lot money as a result. Please I want my funds returned.

Booking.com and Krystal Grand, you guys have refused to refund my extra unused day at that hotel. The hotel says I should get in touch with you and booking says I should get in touch with the hotel. So what’s the essence of using booking.com if you can’t resolve these issues and now I’ve lost a lot money as a result. Please I want my funds returned.

Nothing.

Service, room, food and property.

The only thing that I liked was that it was clean outside there’s not very much I could say that I liked about the location.

When you arrive, you’re supposed to be able to check into your room after three I didn’t get to check into my room till almost 5. The Internet sucks terribly they closed the snack bar down at five which it has flies all over the food. They just let flies land on your drinks your food before they serve you so disgusting it will give you diarrhea. Everything is shut down at six everything and you are scammed on the excursions Cabo would never be a place I would ever visit again and I would never recommend to visit that country. There’s so many better ones like Cancun in Tulum. The beach also sucked. The water was emerald green. I could get that in California. There was nothing spectacular and it looks like a desert everywhere you go there’s cactuses dirt Just there’s far more better places to go.

Resort had no swimable beach. Tides were too rough.

The hospitality it was increíble really kind and helpful staff and the food was amazing very good.

I loved everything

When I arrived at the hotel I was interrupted by this man trying to sell me excursions. When I kindly told him that we were tired from the travel, maybe another day he responded with “ don’t come with your rudeness and listen to me” The next day I sat by the pool until 10:00 am when I went to the bar areas simply for water where I was told that they weren’t ready….not even for water? Thursday at 2 pm I went back to my room to taken a nap and drilling and maintenance was being done right outside my room 2707. Let of chattering, laughing loudly between workers, metal clanging….banging where I then had to put in headphones to relax. Bathroom door in the hotel didn’t close. It required a very strong and loud push that especially in the middle of the night, woke my daughter up every time. Upgrade to have acess to rooftop and hot-tub there which was still dirty water and was also cold. Loud music and talking all night from neighboring room (balcony) no consideration Mini bar never filled when room cleaned. Very very bad rotting water smell every where on the property. Cleaning ladies barging into the room not once put twice (accidentally ) and then apologizing Even when tables available turning people away and asking them to come back within 45+ min Got here 8:30 pm still waiting for appetizer and main 9:20 pm. The whole experience was rough. I will be pasting this to the public review page because it isn’t fair.

The view from my room was nice but there were stains on the furniture. The food wasn’t good, the drinks were ok, the waves were rough so we couldn’t get in the ocean, and even though it was “all inclusive” we had to pay for room service.

Staff was great. The food was somehow acceptable but the drinks were really bad Entertainment team was great

The drinks. No bottled water. No normal beer. Only one option for wine.

Great location in sight of the ocean.

Wieners instead of sausage. Not enough fruit. Coffee cups hard to find.

The Altitude Tower is direct Ocean Front. Was not happy at all with my Ocean View offered on this site. Overlooked Resort and pools. No patio furniture. Took over one hour to repair a/c. The next day we upgraded for 100.00 additional per night. We were in heaven. Patio furniture and direct ocean front. Watch whales from your balcony. Made to order breakfast from The Grill. Drinks on the rooftop. Rooftop pool is small and pointless. Should have some shade on rooftop. Chairs were hard to come by at pools. Nice coffee shop. Staff amazing everywhere in Resort. Nice plate sent to my room on my birthday-

Lack of chairs No shade on rooftop, very limited shade at pools. Unless you were upgraded to Altitude, no seating on beach. Should have lounge chairs and umbrellas on beach. Ran out of a few Premium Liquors- Older property, well maintained.