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Reviews of Kai Hotel 4 stars

Calle Paseo Kuka, 77310 Holbox Island, Mexico

#77 of 115 hotels in Holbox Island

Guests' Choice

Review score

Based on 101 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 3 September 2025

    10
    Wonderful place
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, clean and really good position.

    Stayed in September 2025

  • Reviewed: 14 July 2025

    10
    Great attention, felt save and the staff were very commited and reliable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location

    Stayed in July 2025

  • Reviewed: 23 March 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean, great location and such a lovely host. Would highly recommend!

    Stayed in March 2025

  • Reviewed: 10 March 2025

    10
    Amazing would recommend
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The rooms are great, clean and big. And the manager is super nice and helpful. Very recommended.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    10
    Great location and amazing staff
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, comfortable beds, nice rooms but above all amazing staff, super friendly, always responsive and helpful

    Stayed in February 2025

  • Reviewed: 11 September 2024

    10
    Perfect!
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    Loved this place super clean and close to everything, the guys at really friendly and helpful.

    Stayed in September 2024

  • Reviewed: 8 July 2024

    10
    Exceptional
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Super cute hotel. It was a pity I could not stay longer because of the upcoming hurricane

    Stayed in July 2024

  • Reviewed: 29 June 2024

    9.0
    Super nice please in Holbox!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The AC was leaking and there weren’t pool towels.

    The pool was super nice, the room and bathroom are big.

    Stayed in June 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower was always hot was unable to adjust to correct temperature.

    Good location, clean and comfortable.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Excellent service, the location is perfect you can wal to the ferry or the center. The place is quiet, the room is big and clean. The bed are confortable and you have a pool and a small balcony.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Excellent stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was excellent. The room was huge and modern. The bathroom was large and the shower water was hot The bed was huge and extremely comfortable. We will definitely stay here again. The manager was exceptionally personable.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great!

    Perfectly located centrally but slightly out of the nighttime noise zone. Easy 5 minute walk from the ferry. Extremely clean with a beautiful pool. The lady at the front desk is friendly and very helpful. We were absolutely wowed but what a great value and how nice the property is.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice and clean rooms. Everything is close by.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 10 nights
    • Submitted via mobile

    The location is simply amazing. You can walk to the hotel from the pier. 40 steps away is the laundry, 70 steps away is the grocery store, and right in front of you is a little chicken spot. The beach is a 10 min walk and it's always nice to walk the the Holbox square. Rooms are cleaned everyday.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Wifi didn’t work in the room.

    Good location. Room made up each day. Very clean.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Located next to a bar so may be a bit noisy at night.

    Very convenient location. Lovely staff Room are spacious, clean and well-equipped.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Cute boutique hotel close to the beach and far from the parties
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    There were some works on the street because the island is on constant building of new hotels and shops so there was a bit of noise with a construction machine but not at night and not so early in the morning. It did not bother us but it's better to ask for a room further from the street for this beginning of 2024. The internet connection is a bit poor in spite of a router close to the bedroom, but that's also life on an island, it's the same everywhere! Great island to disconnect from life. Other than that nothing bad to say, the place is very cool with its swimming pool.

    The hotel is very central, close to the shops for grocery shopping, close to the main street, la plaza central and about 5 blocks/500m from the beach. The staff was very nice, the welcome very warm. We had a big bedroom, comfortable with a king size bed and a mosquito net to not be bitten. We had also a balcony, very nice to have a beer at night or our breakfast in the morning sun.

    Stayed in January 2024

  • Reviewed: 20 January 2024

    10
    Cheap, clean, friendly, super well-located
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Very clean Big room Cheap The host was so nice to us Very well located in town 5 mn walk from the ferry.

    Stayed in December 2023

  • Reviewed: 9 January 2024

    10
    Comfortable clean room
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    The Wi-Fi did not reach the room. Nor will you get cell service anywhere so plan to disconnect.

    Clean and simple stay. The room was bigger than the pics seemed. There are about 12 rooms surrendering a small pool with nice staff around during the day. I can reco if you plan to check out the town (only 5 min walk to centro and 8 min to beach) and just need a comfortable room to come back to.

    Stayed in December 2023

  • Reviewed: 20 December 2023

    10
    We loved our stay here! Perfect location and great room!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    There was nothing to not like, but there could have been a better lightning in the bathroom and an opportunity to make your own coffee or tea. Also the bar next door is pretty loud - nothing the hotel can do about it but maybe have your earplugs with you :)

    The hotel was in a great location near the center and the beach. The room was spacious and had the most comfy bed and pillows! Staff was super friendly and we loved the pool area and our own patio. We would highly recommend this place!

    Stayed in December 2023

  • Reviewed: 1 December 2023

    10
    Excelente
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Huummm nothing

    Location

    Stayed in November 2023

  • Reviewed: 25 November 2023

    10
    Great stay in the heart of Holbox
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great property in Holbox. A really good location - in between the port and the main square/beach. The hostess was lovely, and the room very clean. Having a balcony was also a great plus. The pool was fab for a quick dip.

    Stayed in November 2023

  • Reviewed: 14 August 2023

    8.0
    Good property, well located between port and beach and right of the main drag.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool closes kinda early so you can’t cool off when u come back from dinner / drinks. AC apparently has to stay at 23 Celsius which is 73.4 Fahrenheit which a bit warm for sleeping.

    Really clean rooms and friendly, helpful staff. Refreshing pool. Great location! Close to main drag with the fancy restaurants and close to back street with cheaper family restaurants. Close to beach and port!

    Stayed in August 2023

  • Reviewed: 8 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    Great location - just a block back from the 'main action' of Holbox so a really quick walk to shops, restaurants, the beach. There's also a laundry and two supermarkets on the street so very convenient. The pool was also lovely and great to chill after a day at the beach

    Stayed in July 2023

Showing 1 – 25

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